Kay Tours Mexico Opiniões 

52
•
TrustScore: 5 em 5

4,8

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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

Worth every penny for a safe and worry free experience! Guides are friendly and super helpful. We learned so much and it was nice going at our own pace. They put so much thought into the customer expe... Ver mais

Classificada 5 em 5 estrelas

Hi everyone, i usually don't write reviews, but I must encourage travelers to have successful vacation with the help of Kay tours. I have been taken care of like a member of their family. From booking... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Santiago and the whole team at Kay we’re awesome. From the beginning he was first class. Making sure we were well informed and taken care of. In rough water while snorkeling he helped my daughter navi... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

I cannot express in words the experience we had with Kay Tours....is was AMAZING! There are MANY things to say about Kay Tours...Dependable, friendly, great English, always felt safe, FUN, relaxing,... Ver mais

A empresa respondeu

Informações sobre a empresa

  1. Operador turístico
  2. também em
  3. Agência de turismo
  4. Agência de visitas guiadas
  5. Serviço de transporte
  6. Traslado do aeroporto
  7. Visitas guiadas culturais

Escrito pela empresa

Kay Tours Mexico is an independent private tour operator based in the Mexican Caribbean, serving Cancun, Costa Mujeres, Puerto Morelos, Playa del Carmen, Riviera Maya and Tulum. Since 2014, we have created private, customizable excursions and private Cancun Airport transfers for couples, families and groups. Choose from private Chichen Itza and Tulum tours, cenote adventures, Akumal sea turtle snorkeling, Puerto Morelos reef snorkeling, seasonal whale shark encounters, catamaran trips and nature tours. Each private tour is planned around the guests’ pace and interests, with certified local guides, fully insured, air-conditioned transportation and direct support before and during the trip. We believe travelers should know who will guide them, exactly what is included and what to expect before booking. That is why we publish clear prices, inclusions, pickup areas, guide profiles and practical tour information.


Informações de contacto

4,8

Excelente

TrustScore: 5 em 5

52 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

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4,8

Todas as opiniões

(52)

1 opinião nos últimos 12 meses

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Classificada 5 em 5 estrelas

What a great adventure!

Spending a day on a boat and swimming with whale sharks - what an amazing experience! Adolfo and Captain Nestor were exceptional guides. I highly recommend this adventure with Kay Tours, Adolfo and Nestor.

11 de junho de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

Amazing experience with Francisco to Chichen itza and two cenotes!

My partner and I took the private Chichén Itza tour with two cenotes with Francisco. Kay tours was extremely organized and answered all questions before I left. The company was very thorough with what I needed to pack/bring for the trip. Francisco was so knowledgeable and genuinely seemed excited to teach us about Chichen Itzá. We were so lucky to have him as a guide! He was also making sure to offer us fresh cold water on the hot day and kept the AC going during transportation. He has great taste in music too! The two cenotes were absolutely breathtaking. Francisco was so prepared with my camera phone and went above and beyond to get a great shot- he was very quick to change to portrait mode or slow-mo for action shots of us jumping in the water. We made great time and didn’t ever feel rushed. I can’t believe we were able to accomplish so much in a day! I’m coming towards the end of my vacation and it is by far the most memorable experience of the week. Anyone taking this tour will be so lucky to have him! He was so organized, prepared, kind, and knowledgeable. He even gave us food recommendations near our hotel. Thank you Kay Tours and THANK YOU FRANCISCO!

31 de maio de 2024
Opinião espontânea
Classificada 5 em 5 estrelas

Hallo Liebes Team!

Hallo Liebes Team!
Mein Mann und ich waren vom 15.01. bis 27.01 2023 in Mexiko und haben zwei Ausflüge bei Kay Tours gebucht. Ich möchte mich herzlich bei euch bedanken für die Tolle Tour mit Limbert und Hugo. Es war so Familiär und hatten richtigen Spaß. Wenn wir wieder mal kommen sollten dann werden wir auf alle fälle wieder bei euch Buchen und melden. Kay du hast ein tolles Team auf die Stolz sein kannst. LG. Silvia Reckendorfer

26 de janeiro de 2023
Opinião espontânea
Classificada 5 em 5 estrelas

Best tour service ever - 10/10!

Best tour service ever! We did the private tour of Chichen Itza, with traditional lunch in Valladolid and ended the day with a swim in a beautiful Cenote. So worth it, and so happy we did it.

Chichen Itza tour was fantastic, informative and engaging - we were the first ones there (Angela picked us up at 5:30am, with no delay), so we could see the site in all its glory without the crowds! Angela explained the history, was so knowledgeable and took great photos so we can cherish the memories.

The Cenote was stunning - a truly magical experience and so much more special knowing the Mayan culture and history of them now. Again, beautiful family photos we can look back to remember.

More than just a tour guide, Angela truly shared her knowledge and love for the history. We have only good things to say about our experience, truly above and beyond, and we would recommend Kay Tours to everyone! Thank you Angela, and thank you Kay!

18 de abril de 2022
Opinião espontânea
logótipo da Kay Tours Mexico

Resposta da Kay Tours Mexico

Hola Susan!
Thank you very much for taking the time and writing up such a detailed and kind summary of your day with Angela. We are happy to hear you enjoyed the experience and appreciate you recommending us very much.
Thank you again for choosing to book with us.

Classificada 5 em 5 estrelas

A private tour is THE best way to…

A private tour is THE best way to experience the marine life and cenote! Our guide Ivonne is a lovely person that made it so easy for us to enjoy our day. First stop Akumal. Turtles, stingrays, trumpetfish and so many other fish along the reef. It's so amazing to be swimming right there with them. Second stop a private cenote. Simply breathtaking. It's a cave cenote with a couple of different size openings. You can feel the awesome nature around you. Last stop a delicious lunch! 😋 Then brought home right to our door. My only disappointment was I didn't bring something waterproof for my phone so I didn't get as many pictures but the memories were amazing!

15 de março de 2022
Opinião espontânea
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Resposta da Kay Tours Mexico

Thank you for taking the time and sharing these kind words and this helpful information. We are happy to hear you enjoyed your time with us. Thank you again for choosing to book with us.

Classificada 5 em 5 estrelas

Tuvimos una super experiencia con la…

Tuvimos una super experiencia con la compañia. Excelente servicio, los guias muy preparados y amables. No tuvimos preocupaciones de ningun tipo. Super complidos todoa el tiempo.

12 de julho de 2021
Opinião espontânea
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Resposta da Kay Tours Mexico

Hola Beatriz! Muchas gracias por compartir su experencia aqui. Agradecemos que ha tomado el tiempo para escribir esas hamables palabras.

Classificada 5 em 5 estrelas

Fun-filled day in Playa

Our tour with Kay Tours was a great experience start to finish. We booked the the day before for a full day excursion. Kay reached out directly via Yelp and also WhatsApp to make sure all my questions were answered before booking. The day of, our guide Ulises arrived early to pick us up (big plus) and really gave us the VIP treatment. He even showed us some hidden gems in the area around our hotel. We did the jungle reef adventure - starting with going to a few cenotes (amazing), zip lining, lunch, and then snorkeling to finish off the day. Ulises was extremely hospitable and enthusiastic - he shared so much about the area, its history, and the culture. Pictures were included as part of our tour package, and refreshments were provided, too. It was nice not worrying about bringing our belongings/drinks/etc. so we could just focus on having fun! We’re so glad we booked a tour…it was unforgettable! Easy booking, easy day, lots of fun! If we come back, we want to do another tour with Kay tours, maybe the sea turtles one or another centotes tour. 10/10 would recommend!

10 de julho de 2021
Opinião espontânea
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Resposta da Kay Tours Mexico

Thank you very much for taking the time and sharing these insightful and helpful comments. We are happy to hear you enjoyed the time with us and our entire team was able to create that worry-free experience for you we are all working on very hard every day. Thank you again for choosing to book with us.
Sincerely,
Kay Honig

Classificada 5 em 5 estrelas

Privat Tour

Just brilliant. Our tour guides Mario and Victor were great. Away from large groups, we could simply enjoy our excursions and learned a lot about the country and culture. Many thanks to everyone

31 de maio de 2021
Opinião espontânea
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Resposta da Kay Tours Mexico

Thank you for taking the time and sharing your experience and this kind comment. We are happy to hear you enjoyed the time with us. Thank you again for choosing to book with us.
Kind regards,
Kay Honig

Classificada 5 em 5 estrelas

Worth the money and we loved the professional photographs!

Worth every penny for a safe and worry free experience! Guides are friendly and super helpful. We learned so much and it was nice going at our own pace. They put so much thought into the customer experience and it shows. We loved the professional photographs and getting access to areas that weren’t overcrowded. Also wonderful not worrying about hidden costs at lunch etc....

14 de fevereiro de 2021
Opinião espontânea
Classificada 5 em 5 estrelas

Excellent

We had an amazing time on our tour with Ulises. He is a wealth of knowledge and so much fun to tour with. His photography skills and attention to detail are wonderful! The Mayan jungle and cenotes were very peaceful and beautiful. The meal with the Mayan family was delicious! We really appreciated how Kay tours is very accommodating and willing to work around your schedule. I highly recommend this company to anyone coming to the area!

14 de dezembro de 2020
Opinião espontânea
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Resposta da Kay Tours Mexico

Hello Nicole,
we'd like to begin by thanking you for allowing us to share what we believe to be one of the most beautiful experiences in the Riviera Maya. Thank you as well for recommending our services to fellow travelers. We hope you cherish this special day forever.
Sincerely,

The Kay Tours Team

Classificada 5 em 5 estrelas

Loved everything!

Loved everything about our tour! From our amazing tour guide Angela to the beauty of Tulum and the fun we had at Tankah! So much fun for all ages! Everything was amazing!

1 de dezembro de 2020
Opinião espontânea
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Resposta da Kay Tours Mexico

Hi Cheryce! Thank you for choosing to book with us again! It was our pleasure hosting you and we are excited to hear, you and your group had a great time. I will make sure to pass on your compliments to the rest of the team.
Sincerely,
Kay

Classificada 5 em 5 estrelas

Great Half Day Snorkel Trip w/ Fabian

Can't say enough about how enjoyable our experience was with Fabian. He picked us up on time and his vehicle was clean and well maintained. He was very nice, spoke very good English, and shared tons of good information about local culture during our 45 minute drive the boat. The captain and crew were equally as helpful once in the water. Current was a little strong so one crew member actually used the life guard ring to tow our seven year old son through out our snorkeling. They were very safety conscious by making sure we all stayed together. The reef did not disappoint as well. It was teaming with life ranging from: tons of fish, eagle rays, and lobsters. There was not one aspect of this tour that was disappointing. We highly recommend Kay Tours for any of the excursions they offer.

29 de novembro de 2020
Opinião espontânea
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Resposta da Kay Tours Mexico

Hello John! Thank you very much for choosing these kind words and for sharing your experience with the world. We will make sure to pass on your comments to Fabian and the team at Puerto Morelos. It was a great pleasure having you. Thank you again for choosing to book with Kay Tours Mexico.

Classificada 5 em 5 estrelas

This is my second time touring with Kay…

This is my second time touring with Kay Tours, and every time the tour exceeds my expectations.

Our guide Juan was receptive of our personalities, and he knew how much we loved culture, spirituality, and wellness - so he provided so much interesting information about Mayan spirituality, culture, and tradition. He gave us plenty of time to enjoy the sunrise in silence, which was a truly romantic experience.

As an added bonus, the photos we got were amazing!! And it's so nice to know we didn't need to have our phones out. We could just soak in the energy of the Tulum sunrise in a historical setting.

As always the cenotes are magical and unlike any other adventure or experience.

Kay Tours always provides quality, from the van being stocked with fruit, nuts, water, and beer to the tour guides who are friendly, easy to talk to, and full of helpful information.

My boyfriend and I are already planning our next vacation to Riviera Maya, and we can't wait to tour with Kay Tours again. You will NOT be disappointed with their service. You can't go wrong with Kay Tours!!

26 de fevereiro de 2020
Opinião espontânea
logótipo da Kay Tours Mexico

Resposta da Kay Tours Mexico

Thank you for choosing to book with us again and for taking the time describing your experience here. We are happy to hear that you and your partner had a great time and enjoyed the time with us. It was a pleasure having you again and we are looking forward to seeing you soon again.
Sincerely,
Your Kay Tours Mexico Team

Classificada 5 em 5 estrelas

Kay tours is the best!!!

We just had our fourth day tour on our second trip to Mexico with Kay Tours. Every tour has been wonderful. Each guide has been knowledgeable, and fun and we cannot day enough good things about them. They have made each trip an unforgettable adventure. It is by far the best money spent on our trips, and they are a big part of the reason we keep coming back to Mexico! Don’t use anyone else. Love , love , love them!!!!!

19 de fevereiro de 2020
Opinião espontânea
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Resposta da Kay Tours Mexico

Touring with us for times means the world to us! Thank you for your loyalty. It also means you are truly enjoying it and that is what it is all about. We want you to have a great day, full of unforgettable experiences and many stories to tell in the future. We are happy that you are enjoying the time with us and are looking forward to your next adventure.
Thank you for choosing to book with us again.
Sincerely,
Your Kay Tours Mexico Team

Classificada 5 em 5 estrelas

Kay Tours was amazing!!

Kay Tours was amazing!!! I highly recommend this company. This was my first time to Playa Del Carmen and they made it very special for me. Our first tour with them was to Ek Balam with out tour guide Alex. He was incredibly knowledgeable in the Mayan culture. He taught us so much. He was very smart and charming. Our driver Ben was awesome as well! They provided snacks, drinks , lunch and even made a special stop for us to buy silver.
We then used this company again for our snorkeling trip on Puerto Morelos with our guide Jaun. He was also very awesome! The place they brought us for snorkeling was beautiful! we got to see so many pretty fish, coral and even a sea turtle!
They always responded to our emails pretty quickly and thy even use Whatsapp if you need to text them without using data. I would use this company again for sure.

9 de dezembro de 2019
Opinião espontânea
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Resposta da Kay Tours Mexico

Thank you for choosing to tour with us and sharing your experiences with the world. We are happy to hear that you and your friends enjoyed the time with us. If there is anything else we can do for you, please do not hesitate to contact us. We are at your service!
Sincerely,
Your Kay Tours Mexico Team

Classificada 5 em 5 estrelas

A great trip all around

Our guide Kay and our driver Diego helped us have our most awesome day during our stay at playa del carmen. The tour was very private, Kay knew how to organize it such that we stayed away from the big groups of tourists, we had tulum and the cenotes pretty much to ourselves. The tour through tulum was very interesting with a professional guide and ziplining and swimming in the cenotes was quite a thrill and felt like paradise. Kay was always ready to answer all our questions and made sure we felt safe and entertained during the day. In our opinion a tour with guide tours should be mandatory in any vacation around playa del carmen, it was a really wonderful experience!

30 de outubro de 2019
Opinião espontânea
Classificada 5 em 5 estrelas

Snorkeling with Kay Tours

Santiago and the whole team at Kay we’re awesome. From the beginning he was first class. Making sure we were well informed and taken care of. In rough water while snorkeling he helped my daughter navigate the water and find great looking marine life. During the cenote tour he explained all the history to us. Most importantly he times everything so we were the only ones at the attractions so we had it all tour our selves. Great tour and highly recommend.

3 de outubro de 2019
Opinião espontânea
logótipo da Kay Tours Mexico

Resposta da Kay Tours Mexico

Thank you for taking the time and sharing your experience with the world. We are happy to hear, you and your family enjoyed the day with us. It was our pleasure having you and we are looking forward to touring with you soon again.
Thank you for choosing to book with us.
Sincerely,
Your Kay Tours Mexico Team

Classificada 5 em 5 estrelas

Go for Kay tours, don't look anywhere else.

Hi everyone, i usually don't write reviews, but I must encourage travelers to have successful vacation with the help of Kay tours. I have been taken care of like a member of their family. From booking to Au revoir, they were kind and honest. Guide Valentine, mate Luis and Captain Of the boat, as well as limo driver were polite, patient and professional. The success of a tour starts with clear instructions that a followed, they were respectful a ecology, animals and environment, to be more they would have to row to site. We ate good fresh food, vegan available, device was awesome at the beach stop. Please people, don't waste your money anywhere else, you will be happy for your investment.

8 de setembro de 2019
Opinião espontânea
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Resposta da Kay Tours Mexico

Thank you very much for this summary of your trou experience with us. We are happy to hear, you enjoyed the day with us and to observe the whale sharks close to Isla Mujeres. It was a great pleasure to have you and the entire team would like to thank you for the shout-out.
Thank you again, for choosing to book with us.
Sincerely,
Your Kay Tours Mexico Team

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