From Washington DC, Lusaka, Boston, Addis Ababa, Paris, Zanzibar, London and Nairobi . . . so many of my reasonably priced flights have been sourced by Kayak! Information. Up to date price changes. Co... Ver mais
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Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Leia as opiniões dos outros
The absolute best. Remember to be flexible and move dates around for even lower fares. Only problem is not Kayak, but the airlines and hotels who use them. They get overwhelmed by Kayak’s traffic d... Ver mais
Used to be great. Now their software blocks all major operators like British Airways; Easyjet and Booking.com. I have emailed customer service several times but it does not compute. They're no long... Ver mais
A empresa respondeu
Easy to use system. I always use for flights, but use other site for hotels because they give you points towards discounts on stays when you use them often enough, which I do.
Informações sobre a empresa
Escrito pela empresa
Our mission at KAYAK is to help people experience the world by creating their favourite travel tools. With every query, KAYAK searches other sites to show travellers the information they need to find the right flight, stay, car hire and package holiday. For questions of information you can always reach out to our team via KAYAK.co.uk/support.
Informações de contacto
4,2
Bom
2 mil opiniões
Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Love the Trips function.
11 de maio de 2026
The absolute best
The absolute best.
Remember to be flexible and move dates around for even lower fares. Only problem is not Kayak, but the airlines and hotels who use them. They get overwhelmed by Kayak’s traffic drivers!
Excellent company.
2 de abril de 2026
Opinião espontânea
User experience and trip onboarding
3 de maio de 2026
Love Kayak
Love Kayak, its been my go to site for ALL bookings and the best deals ! No hidded fake rip off deals just good decent excellent choice deals "
2 de maio de 2026
No problems encountered visiting your…
No problems encountered visiting your site and seeking to book suitable accommodation for myself and my partner.
9 de maio de 2026
Poderá usar IA para responderLer mais
Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.
Used to be great
Used to be great. Now their software blocks all major operators like British Airways; Easyjet and Booking.com. I have emailed customer service several times but it does not compute. They're no longer interested in supporting the previously great itinerary feature you used to be able to create.
11 de maio de 2026
Opinião espontânea
Resposta da KAYAK
Thank you for your message which is concerning to us. If possible kindly send the details of your past communications listing the email you corresponded with and we will look into this report further - send to:https://www.kayak.co.uk/support
Thank you,
Emma
KAYAK Support
From North to South to West!
From Washington DC, Lusaka, Boston, Addis Ababa, Paris, Zanzibar, London and Nairobi . . . so many of my reasonably priced flights have been sourced by Kayak! Information. Up to date price changes. Comparison flight prices. Now looking to the East! Thank you Kayak!!!
1 de maio de 2026
Partners like GoToGate are damaging the…
Partners like GoToGate are damaging the reputation of KAYAK. I booked a ticket, but during the payment process my return dates and route were automatically changed to completely different ones. Now I am struggling with the refund process and facing huge cancellation charges.
The worst part is the poor online support — agents are not willing to properly respond to reasonable questions or provide real assistance. After checking customer reviews, I found many others sharing similar bad experiences.
Partners with such poor service standards seriously harm the reputation and trust of platforms like KAYAK. That’s why I’m giving only 2 stars.
8 de maio de 2026
Resposta da KAYAK
Hello Rustam,
Thanks for reaching out to share your experience about GoToGate, an online travel provider offering search results on KAYAK.
Needless to say, positive experiences are important to us and your report is concerning. In response, our team would like to reach out to our service contact at GoToGate and request review into your particular situation. To do so kindly send your booking details to https://www.kayak.co.uk/support.
Thank you,
Easy to use system
Easy to use system. I always use for flights, but use other site for hotels because they give you points towards discounts on stays when you use them often enough, which I do.
30 de abril de 2026
Always keep me informed of movement in…
Always keep me informed of movement in prices
29 de abril de 2026
Could be better
Better interface and more info on the sites used to book the flights
6 de maio de 2026
Fair
İts a very good company. When i find a good price every time i decide to travel
24 de abril de 2026
Very good app and service for travellers
29 de abril de 2026
Friendly attitude
Professional service and speedy response, and a very helpful response when needed 👍🏻
4 de novembro de 2025
Great app
Great app, I love Kayak and use it regularly to find & book flights & car rentals. The flexibility int eg filters and tv alerts are great, would recommend
27 de abril de 2026
Everything was just perfect.
21 de abril de 2026
A Experiência Trustpilot
Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.
As empresas podem solicitar opiniões enviando convites automáticos. Classificadas como "Verificada", pois se tratam de experiências genuínas.
Saiba mais sobre outros tipos de opiniões.
Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.
Leia mais sobre como processamos as opiniões na Trustpilot.
Aqui estão 8 dicas para escrever óptimas avaliações.
A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.
Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.