KEAIART LIMITED Opiniões 

193
•
TrustScore: 5 em 5

4,8

Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais

Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais

Leia as opiniões dos outros

Classificada 5 em 5 estrelas

I was sceptical of this website at first, as there wasn't much information or reviews out there, however I took the plunge as I couldn't resist how cute some of the plush they sell are!! I was 100... Ver mais

Classificada 5 em 5 estrelas

Plushies are specific and incredible. Shipping is fast, price is fair, and, like, where else could you get an Opabinia or a Dickinsonia as a plush? And this high quality?? I've managed to get my fri... Ver mais

Classificada 5 em 5 estrelas

Love all the effort that goes into making the bear look so realistic. Although on the expensive side (for me anyway), no other manufacturer comes close to this quality. Hard to follow the tracking a... Ver mais

Classificada 5 em 5 estrelas

Large selection of products, user friendly navigation on the site, easy ordering and payment procedures. I ordered a handmade toy of red panda. The packaging of the parcel was excellent - safety and... Ver mais

Informações sobre a empresa

  1. Fabricante de brinquedos e jogos

Escrito pela empresa

KEAIart® is a small business made up of the persons love animals, we are a small startup company located in Hong Kong, our team comes from all over the world, the main members are from the United States, Canada, Hong Kong and Shanghai. We hope that the addition of the animal products at KEAIart stores will help raise awareness of these animal and inspire people to Interest.


Informações de contacto

4,8

Excelente

TrustScore: 5 em 5

193 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que escrevam opiniões

Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas

Não respondeu a opiniões negativas

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

4,8

Todas as opiniões

(193)

40 opiniões nos últimos 12 meses

Escreva uma opinião
Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 2 em 5 estrelas

Unimpressed Overall

Quality wasn't nearly what was expected for the price; the back legs looked like they were about to detach from the body. The company was prompt with a refund, even if the email that accompanied it was a tad snarky.

5 de agosto de 2024
logótipo da KEAIART LIMITED

Resposta da KEAIART LIMITED

Hello,

When we received your email that you were not satisfied with the item, we have immediately processed a full refund for you, and we have also made it possible for you to keep the product without having to return it.

The email we sent you was not meant to be snarky in any way, we were just explaining that this product was made of a special material and needed to be tidied up and patted down by hand upon receipt, as some products do look bad due to the crushing caused by logistics and shipping resulting in messy plush. According to the picture we also here to admit that you received the panda doll may indeed process a little problem, we also admit the error, we have been rectified to ban the sale of this panda plush products.

We apologise for not being able to fully explain and communicate with you in our emails due to the high volume of enquiries we sometimes receive.

If you have any questions, please feel free to contact us.

Have a good day

Classificada 5 em 5 estrelas

Very happy with everything

Very happy with everything, arrived to the uk quite quickly (less than 2 weeks). Would recommend to anyone looking for Pallas cat plushies at a reasonable price

4 de junho de 2024
Classificada 3 em 5 estrelas

It was ok…

It was ok…. But I was disappointed it didn’t look exactly as the picture. The one in the picture looked just like my dog however what arrived in the post did not. And it really stunk of a strong chemical smell for a while

4 de junho de 2024
logótipo da KEAIART LIMITED

Resposta da KEAIART LIMITED

Hello,

We are sorry that you are not satisfied with our product. Due to the special material of the Maltese Dog plush toy you ordered (and because it was squeezed during transportation), you will feel that the hair of this plush toy is very messy after receiving the package. You need to use a hair dryer with cold air to fluff up the hair and comb it with your hands.

If you are not satisfied with the product in the end, please send an email to support@keaiart.com with the order number and we will process a full refund for you.

If you have any questions, please contact us.

We are very sorry for the inconvenience caused.

Sincerely,
KEAIART Customer Service

Classificada 5 em 5 estrelas

Awesome!

Well done and quick customer service, they resent a package that our postal mail got lost, and plushies are high quality.

1 de maio de 2024

A Experiência Trustpilot

Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.

Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.

Leia mais sobre como processamos as opiniões na Trustpilot.

Aqui estão 8 dicas para escrever óptimas avaliações.

A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.

Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.

Saiba mais