KEAIART LIMITED Opiniões 

193
•
TrustScore: 5 em 5

4,8

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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

I was sceptical of this website at first, as there wasn't much information or reviews out there, however I took the plunge as I couldn't resist how cute some of the plush they sell are!! I was 100... Ver mais

Classificada 5 em 5 estrelas

Plushies are specific and incredible. Shipping is fast, price is fair, and, like, where else could you get an Opabinia or a Dickinsonia as a plush? And this high quality?? I've managed to get my fri... Ver mais

Classificada 5 em 5 estrelas

Love all the effort that goes into making the bear look so realistic. Although on the expensive side (for me anyway), no other manufacturer comes close to this quality. Hard to follow the tracking a... Ver mais

Classificada 5 em 5 estrelas

Large selection of products, user friendly navigation on the site, easy ordering and payment procedures. I ordered a handmade toy of red panda. The packaging of the parcel was excellent - safety and... Ver mais

Informações sobre a empresa

  1. Fabricante de brinquedos e jogos

Escrito pela empresa

KEAIart® is a small business made up of the persons love animals, we are a small startup company located in Hong Kong, our team comes from all over the world, the main members are from the United States, Canada, Hong Kong and Shanghai. We hope that the addition of the animal products at KEAIart stores will help raise awareness of these animal and inspire people to Interest.


Informações de contacto

4,8

Excelente

TrustScore: 5 em 5

193 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

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4,8

Todas as opiniões

(193)

40 opiniões nos últimos 12 meses

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Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 5 em 5 estrelas

I bought a scarf on spring as a gift…

I bought a scarf on spring as a gift for my friend. You kept me posted about all the steps of the process, and also fulfilled my request of adding a note addressing my friend. It was really sweet and I really appreciated that you did this. 10/10, my friend also loved the bear scarf.

22 de maio de 2023
Classificada 5 em 5 estrelas

Fully satisfied

I'm very satisfied with my purchase. I bought a Chubby Pallas's Cat Plushie and my delivery (shipped to Europe) was delivered in 9 days, which is in fact even sooner than the estimated delivery time to Europe presented on the Keaiart website (10–15 days). The packaging was quite simplistic and perhaps a bit too small (it was a small box with very little space inside as almost its entire volume was filled up with the plushie), but neither the box nor the plushie was damaged in any way and I don't mind simple packaging as long as it serves its purpose; it's probably more economical this way, too. The plushie itself looks exactly like on the website, it is made from quality materials, and is extra soft and just perfect for cuddling — also, I love the creative design.

I must also very much appreciate the Keaiart customer support: I contacted it before my purchase to make sure about some information regarding customs affairs and we exchanged several emails. All replies from the customer support came well within the 24-hour window as stated at the Keaiart website — in fact, most of them came within just a couple of hours following my message, although it was over the weekend, when I would not even expect to receive replies from any customer support in general. All the replies were concise, polite, to the point, and addressed all the topics I had asked about.

Finally, I like the Keaiart online shop website in general: the website is well arranged and offers a wide range of products; each product page provides useful information such as the size and material used, processing time, or estimated delivery time (depending on the location); and the shopping process is easy to navigate.

I'm happy to have made a purchase at this company and will definitely consider making another one. Thank you!

21 de maio de 2023
Classificada 5 em 5 estrelas

Excellent

For one the product was exactly what I ordered. Came in great condition. The packaging was very nice and secure. The tracking was consistent too.

19 de maio de 2023
Classificada 5 em 5 estrelas

The Product is the Cutest

The Product is the Cutest! I got this for my partner, and they love it to bits. We are in a long-distance relationship, so it acts as my surrogate when I'm not there. ♥

16 de abril de 2023
Classificada 5 em 5 estrelas

Great experience!

I was nervous ordering from China, but everything worked out great. The stuffed orangutan is awesome! The shipping takes long but within time they state. Well worth the wait!

20 de abril de 2023
Classificada 3 em 5 estrelas

You need to let people know you're…

You need to let people know you're overseas and what is used to make your product. How do I know if the materials used are safe?? No way to know... that's is required in the United States. Very deceptive in my opinion!!

13 de abril de 2023
logótipo da KEAIART LIMITED

Resposta da KEAIART LIMITED

Hello,
Sorry you are not satisfied with our business, we are a small business from Hong Kong, our website home page and "About Us" and "FAQ" have introduced our company and our shipping address.

The product pages of our website have information on the size and material of the product. We can also guarantee that our products are safe. Our plush toys are all certified by the US CPCS, made of high-quality polyester fiber, environmentally friendly, non-toxic, can be used by any age group.

We will make improvements based on your opinions, so that consumers can clearly understand any aspects they need to know.

At the same time, thank you very much for your opinion, your feedback is the motivation for us to do better.

Have a good day!

Classificada 5 em 5 estrelas

Perfect Experience. Great product.

Product received was exactly as pictured on the website. Plush toy was high quality. Received within 2 weeks. I will happily repurchase from this store again. Overall, great experience.

27 de abril de 2023
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