Kearys Motor Group  Opiniões 

221
•
TrustScore: 3.5 em 5

3,3

Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais

Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais

Leia as opiniões dos outros

Classificada 1 em 5 estrelas

Poor customer service. Booked in and paid 50% deposit for replacing a new part. On the day, I drove 2 hours to Kearys and checked in. Hung out in Cork City all day. I didn't hear anything so by... Ver mais

Classificada 5 em 5 estrelas

This review is in relation to kearys motorrad, little island, cork. Visited recently to get my bike serviced. I am a regular customer and have to report a really impressive experience. A lot of new s... Ver mais

Classificada 5 em 5 estrelas

Recently bought a BYD dolphins surf off Killian in Kinsale road branch. He was brilliant to deal with was available through WhatsApp for all questions. And remains in contact following the sale with a... Ver mais

Classificada 1 em 5 estrelas

Called 3 times in a 4 weeks, no return call even its been said I will receive call for car service very soon. After my 4th call I got appointment for end of next month 🤣🤣🤣🤣. They could suggest an... Ver mais

Informações sobre a empresa

  1. Veículos e transporte

Escrito pela empresa

With over 30 years’ experience in serving motorists in and around the Cork region, we at Kearys Motor Group are proud to represent some of the automotive industry’s most acclaimed vehicle brands. Our award-winning reputation has been built on providing exceptional standards of customer care combined with vehicles that are stylish, technology packed, and which deliver impressive performance every time. It’s our aim to always provide the best models for our customers, many of whom return to Kearys time after time for all their motoring needs. What’s more, we work hard to ensure that value for money is assured, with almost everyone able to find the model they desire at a price that can’t be beaten.


Informações de contacto

3,3

Aceitável

TrustScore: 3.5 em 5

221 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de solicitação de opiniões

Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas

Não respondeu a opiniões negativas

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

3,3

Todas as opiniões

(221)

51 opiniões nos últimos 12 meses

Escreva uma opinião
Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 5 em 5 estrelas

Kearys Hyundai Cork

Kearys Hyundai Cork

Excellent service and extremely professional.
A huge thank you to kelvin who made the whole experience as painless as possible and was there to answer each and every one of my questions either through calls or in person with no hesitation and always with a smile.He is a true gentleman and again he couldn’t have been more accommodating.So thank you Kelvin for making my experience so enjoyable.
Also a big thank you to Justin who was as accommodating and helpful.They make a fabulous team.
This is my third time buying from Kearys Hyundai and it most definitely won’t be my last.
Love my new Kona and grateful to Kelvin for helping me choose the colour,I love it.

9 de julho de 2025
Opinião espontânea
Classificada 1 em 5 estrelas

Very poor sales experience

I purchased a 2024 BMW 520D from Keary’s in April and it proved to be a very disappointing experience. I purchased the car remotely, putting my trust in the reputation of the BMW brand and the size of the Kearys operation. When the car arrived I discovered that it was in a poor condition, which required me to go and get the car deep cleaned. There were also scratches on the paintwork and marks on the alloy wheels. There were sweets mashed into the carpets, stains on the seats and biscuits mushed into air vents and crevices throughout the car. There was also a nick in the rear tire of the car. I also had extreme difficulty getting the log book for the car, and getting the previous driver removed from the Eflow barrier free tolling. It took almost four months to get the log book and almost two months to get the previous owner removed from Eflow. I get that problems happen with car purchases, but it was the manner with which Kearys dealt with the problems that was the core issue. Complaints made about how the car was presented to me were ignored. Issues with the log book and Eflow required repeated emails to Kearys and it took days to get emails answered. Promises of follow up never happened. I ended up paying €100 to get the car professionally cleaned, fines from Eflow of €115 and am facing a significant cost to get the nicked tire replaced. Admittedly the fines from Eflow were partly my fault but given that I had to constantly chase Kearys on the log book and Eflow, a gesture of shared responsibility and a goodwill gesture would have demonstrated a professional response to a very bad sales experience. The only gesture from Kearys was to pay to get the car taxed for a couple of months and the only reason they did this was because I would not have been able to access concierge airport parking without a valid tax disc, three months after I had purchased the car.

The sales person contacted me at 9.02am the morning after I logged a sales enquiry on their website, but after I had agreed to buy the car that’s where proactivity ended. For a company representing a brand like BMW I think the whole experience is absolutely unacceptable and demonstrates a very shoddy and short-term approach to selling a BMW. All the marketing in the world can’t undo experiences like this. BMW should strongly consider selling their own vehicles in Ireland.

1 de abril de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

I bought a 151 Renault Captur

I bought a 151 Renault Captur , I had an issue with the clutch from wear and tear , the after sales and warrenty team couldn't have been more accommodating and they help me through getting thev issue resolved and back on the road , a 5 star service

20 de junho de 2025
Opinião espontânea
Classificada 1 em 5 estrelas

Update on Kearys Renault Belgard Road

just a follow up on kierys renault dealer belgard road sent a review About the way i have been treated with this dealership on the 5th of may.i got a call from the sales manager chris on the friday the 6th to say how sorry he was to here how we were treated the call lasted about 15 minutes giving me all the spiel. He said he didn't want to loose me as a customer and said he would put a package together and would ring me later on Friday with it and dicuss. No surprise but no phone call just a text at 5 30 to say he would ring me on Monday to discuss with me about changing my two vans in July which I put in my last review. He was more concerned with selling me two vans than he was with the way me and my son was treated by them. And you would never guess that phone call on Monday never came.please beware this is what you you have to deal with when you buy off kierys belgard road. My son is a novice driver and drives the second van in which he will be putting up his own review about his experience with this so called garage and incompetent staff.

9 de junho de 2025
Opinião espontânea
Classificada 3 em 5 estrelas

Left my car in for service on Tue 20th…

Left my car in for service on Tue 20th May Subsequently had a phone call indicating that the battery had failed testing and recommended a replacement with a price tag of 575.35 euro was absloutely gobsmacked. I refused to accept such a generous offer Ihave since then replaced the battery at another outlet fitted and all for 245 euro NEED I SAY MORE

20 de maio de 2025
Opinião espontânea
Classificada 1 em 5 estrelas

No reply / response for part request.

I was directed to an automated online service for a parts request..Was then told leave my number and email address for a response/ quote ...Days have passed with no reply..So i just went elsewhere for the part..I obviously was not important enough for them .

19 de maio de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

Excellent service

Excellent service. Nicky in parts dept went above and beyond to help me both getting a part and understanding the correct installation process. Great service.

7 de maio de 2025
Opinião espontânea
logótipo da Kearys Motor Group

Resposta da Kearys Motor Group

Hi Brian,

Thank you so much for your fantastic 5-star review! We're delighted to hear that you received excellent service and that Nicky in our Parts Department went above and beyond to assist you.

It’s great to know he was able to help with both sourcing the part and explaining the installation process clearly. We’ll be sure to pass on your kind words to him—feedback like this means a lot to our team.

Thanks again for choosing Kearys, and we’re here whenever you need us!

Best regards,

The Kearys Team

Classificada 1 em 5 estrelas

Awful customer service

Complete lack of concern for the customer, awful customer service, will never go there again. It used to be a very well run business but has totally hit a low. Happy to take your money, not interested to talk to you after that.

7 de abril de 2025
Opinião espontânea
logótipo da Kearys Motor Group

Resposta da Kearys Motor Group

Hi Janet,

We regret to hear that you had this experience with our team, but thank you for your feedback, we will share this with the team. Can you please get in contact with us either by phone or using the contact options on our website www.kearys.ie as we would like to discuss this with you.

Classificada 5 em 5 estrelas

Top-Class Service – We’ll Be Back!

We recently purchased two vehicles – a Renault and a Dacia – from Kearys Motors on Kinsale Road, and I have to say, the service we received from Paula O’Flynn was absolutely outstanding.

From the very beginning, Paula was friendly, knowledgeable, and incredibly helpful. She answered all of our questions with patience and professionalism, and even when I unintentionally put her under a bit of pressure, she handled everything with a calm and can-do attitude. Nothing was too much trouble for her.

She guided us step-by-step through the entire process – from trading in our old cars to collecting our brand-new vehicles. Everything was smooth, stress-free, and actually enjoyable thanks to her attention to detail and commitment to great service.

If you're thinking about buying a new car, I highly recommend heading to Kearys Renault & Dacia on Kinsale Road and asking for Paula O’Flynn – you truly won’t be disappointed. She's a star!

If I could give more than 5 stars, I absolutely would.
We’ll definitely be recommending Kearys to friends and family – and we’ll be back ourselves for future purchases too!

5 de abril de 2025
Opinião espontânea
logótipo da Kearys Motor Group

Resposta da Kearys Motor Group

Hi Pieter,

Thank you for your absolutely fantastic review, we really appreciate it and will share your comments with the team here at Kearys! Have a great day.

Classificada 1 em 5 estrelas

My Dacia Sandro 231…



First Problem -- My Dacia Sandro 231 Car was brought from Kearys in Belgrad in May of 2023. 6 weeks later the clutch burned out while driving,
My car was towed to the garage in Belgard, I was informed at the time it was Driver error, loads of back and forth with the Garage finale we resolved this issue in late August 2023.
At the time and the cost of the new Clutch was reduced to from 2.600 to 1.800 euro. Clutch is not covered under warranty. Nothing I could do banging my head of a wall trying to get the garage to sort it out. I agreed a credit note of 1.500 euro + a free spare wheel. Received the car back in late August 2023 the spare wheel arrived just before Christmas!

Second Problem -- On the 20th February 2025 My Clutch went again, was informed on the 10th March 2025 by the Garage the clutch has gone again, must be Driver Error, typical response, and this time the cost will be 3.600 euro which was reduced to 3.200 euro as a gesture of good will by the Service department.

What is going on with this garage, Great at selling you a car, terrible at Customer service, something is wrong with this car and the Garage won’t admit it. A clutch for a Dacia Sandro can cost from 600 euro to 800 euro. I phone about 10 garages, My Car is less than 2 years old not even 20.000 on the clock. Clutch has gone twice, the Garage wont entertain that there is an issues with this car. My last car was a Chevrolet Avo which I had for about 15 years 2001 never any problems Clutch only went after 130000 mile on the clock.

As for the credit note I was given back in August 2023 they have nothing on their system, Strange. Please do not buy cars from this garage, there after service is terrible and no accountability for anything and the warranty -- what warranty.

10 de fevereiro de 2025
Opinião espontânea
Classificada 1 em 5 estrelas

Fine until something goes wrong

Kearys are fine until something goes wrong. Very quickly to sell but their service and customer support is nothing short of disastrous. Honestly, take my word for it. The car itself was a new car and it had to go back multiple times in the first couple of years for different issues. Kearys only offer a rental through a 3rd party and have no interest in your needs while without a car. Despite my car being in for about 2 weeks in the last year, I've never been able to get a rental or navigate the useless process to get one. Once I was told I could collect a car from the Airport 50km away and maybe get a taxi there! Their system is flawed too. Another time when an issue was being fixed, I mentioned another error that appeared on the dash while driving to the garage. They said I had to book a new date in 2 months to fix that. One issue needed a part from abroad, that took 2 months. When you select a dealership like Kearys, you expect that you might pay a little more for better service, official dealership, etc. You get none or that. Stay away. Shop elsewhere.

8 de janeiro de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

Always get great service from Deirdre…

Always get great service from Deirdre in Kearys Motorrad, very knowledgeable all things to do with motorbikes. Would have no problem recommending them to my friends and will continue to do business there.

28 de janeiro de 2025
Opinião espontânea
logótipo da Kearys Motor Group

Resposta da Kearys Motor Group

Martin, thank you for your kind review; we are happy to pass along your comments to Deirdre and the team here at Kearys Motorrad!

Classificada 5 em 5 estrelas

The staff especially Diarmuid were very…

The staff especially Diarmuid were very helpful and knowledgeable and made us feel very welcome. No question was left unanswered and we left the showroom with our new car very happy in the knowledge that we can call on Keary’s any time should we need them

20 de fevereiro de 2025
Opinião espontânea
Classificada 1 em 5 estrelas

We’re to even start with this company

We’re to even start with this company , purchased a few cars from them but my most recent 251 Hyundai I purchased had a fault with it no help from the dealership to get this sorted had to get onto Hyundai Ireland myself to get this part within a reasonable timeframe as Kearys said 8 weeks and basically that’s that after numerous calls in to the management they kept dodging my calls!to be fair to the sales man who I dealt with was the only 1 who would reply when contacted or text and would help you out! I had to get a solicitor involved and once they knew this then Hyundai got a “donor part” and put it into my BRAN NEW 251 CAR! I had dealt with this company with many of cars but I will NEVER deal with Kearys again! Zero aftersales with this company! They dodge all your calls when u try get a problem sorted they do not care once you signed the documents and hand over money is all they care about stay well clear!

20 de fevereiro de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

We were so impressed with David Barrett…

We were so impressed with David Barrett of Kearys when exploring the Renault Megane electric. His knowledge was 100% and his manner was engaging & pleasant at all times. As a salesperson, he maintained contact in a positive manner in dealing with all questions in a professional manner

18 de fevereiro de 2025
Opinião espontânea
logótipo da Kearys Motor Group

Resposta da Kearys Motor Group

Hello Annette Casey, thank you; we appreciate your feedback!

Classificada 5 em 5 estrelas

I recently purchased a new SUV from…

I recently purchased a new SUV from your Kinsale Outlet and was dealing with Kelvin.Kelvin was excellent and so accommodating to myself and my Wife I will certainly be contacting Kelvin in the future about changing the SUV again also he was very attentive to any questions we had about changing to electric also I am purchasing my Cars for myself and my Wife for a very long time

7 de fevereiro de 2025
Opinião espontânea
Classificada 1 em 5 estrelas

Kearys Renault Belgard


When we bought a new Dacia Jogger Hybrid [great experience buying the car], we were informed by the sales agent it included 2 years of free service. When the first service was due, there was nothing in our receipt that mentioned the free service, so I called the Kearys Belgard Service call centre. The woman who answered confirmed that verbal agreements for free services were common, and subsequently booked me in for 2 weeks later [so far so good!].

Fast forward to today; as soon as I arrived for the booking, Kevin informed me the service was not free. I was told I hadn't brought any paperwork, the free service wasn't in the system, and the agent who sold us the car was sick. And that I would have to pay.

The most infuriating part was the fact that I had been told by the Kearys Belgard Call Centre this was confirmed, it would be a free service, and was booked in [my name was in the system when I arrived, so the service had definitely been booked in]. Having driven from North Dublin during rush hour, and having arranged childcare - being told that I had to pay was beyond disappointing.

Kevin spoke with his manager and told me they would do the service as a "courtesy". I was already angry at this point, and did not see it as a courtesy - only what was agreed when we bought the car. Communication between the Kearys Belgard Service Call Centre, and the Service Desk really needs to be on point with these things. Because at the moment it is a joke!!

10 de fevereiro de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

Excellent service !!!

Traded our kadjar today for an Arkana. From start to finish Diarmuid was excellent, very knowledgeable and so helpful.
I would highly recommend Kearys Renault Cork. Very pleased with the overall experience.

8 de fevereiro de 2025
Opinião espontânea

A Experiência Trustpilot

Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.

Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.

Leia mais sobre como processamos as opiniões na Trustpilot.

Aqui estão 8 dicas para escrever óptimas avaliações.

A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.

Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.

Saiba mais