Kearys Motor Group  Opiniões 

221
•
TrustScore: 3.5 em 5

3,3

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Leia as opiniões dos outros

Classificada 1 em 5 estrelas

Poor customer service. Booked in and paid 50% deposit for replacing a new part. On the day, I drove 2 hours to Kearys and checked in. Hung out in Cork City all day. I didn't hear anything so by... Ver mais

Classificada 5 em 5 estrelas

This review is in relation to kearys motorrad, little island, cork. Visited recently to get my bike serviced. I am a regular customer and have to report a really impressive experience. A lot of new s... Ver mais

Classificada 5 em 5 estrelas

Recently bought a BYD dolphins surf off Killian in Kinsale road branch. He was brilliant to deal with was available through WhatsApp for all questions. And remains in contact following the sale with a... Ver mais

Classificada 1 em 5 estrelas

Called 3 times in a 4 weeks, no return call even its been said I will receive call for car service very soon. After my 4th call I got appointment for end of next month 🤣🤣🤣🤣. They could suggest an... Ver mais

Informações sobre a empresa

  1. Veículos e transporte

Escrito pela empresa

With over 30 years’ experience in serving motorists in and around the Cork region, we at Kearys Motor Group are proud to represent some of the automotive industry’s most acclaimed vehicle brands. Our award-winning reputation has been built on providing exceptional standards of customer care combined with vehicles that are stylish, technology packed, and which deliver impressive performance every time. It’s our aim to always provide the best models for our customers, many of whom return to Kearys time after time for all their motoring needs. What’s more, we work hard to ensure that value for money is assured, with almost everyone able to find the model they desire at a price that can’t be beaten.


Informações de contacto

3,3

Aceitável

TrustScore: 3.5 em 5

221 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

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3,3

Todas as opiniões

(221)

51 opiniões nos últimos 12 meses

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Classificada 5 em 5 estrelas

New Stepway

Had a very pleasant experience dealing with Andrew Byrne in Kearys Belgard today.He was very helpful and couldn't do enough for us.Thanks Andrew.

15 de agosto de 2023
Opinião espontânea
Classificada 1 em 5 estrelas

Disgraceful Customer Service …

Google needs to have a zero star rating. If you want to be treated like dirt, Kealy’s Renault Belgard at 24 Belgard Rd, Tallaght, Dublin, D24 AH74, that's the place for you!
The business model seems to be “Do as little as possible, then ask for more money”
They are a disgrace to the Renault brand, and should be stripped of their franchise. They don’t have the knowledge or ability to repair the wheel on a unicycle without trying to ask can they check the other wheel for €100 more.

8 de agosto de 2023
Opinião espontânea
Classificada 5 em 5 estrelas

Excellent customer service

Purchased my 5th Renault car from Belgard recently and once again the customer service was flawless. Both Jess and Mick have been a pleasure to deal with and made changing my car very straight forward. Cannot recommend them enough.

2 de agosto de 2023
Opinião espontânea
Classificada 1 em 5 estrelas

I regret too say this is one of the…

I regret too say this is one of the worst companies I have had the misfortune to deal with in my entire life, I am in my 70s so it says a lot. They have had my car in kinsale roundabout branch 3 times for the Engine warning light and fobbed me off with loose wire connection or the light has gone out, days goes by and nothing is done no one contacts you or answers the phone, I can only suspect because it's warranty work, their not bothered . I am now going to sell the Hyundai and buy a VW! don't want anymore bother.

2 de agosto de 2023
Opinião espontânea
Classificada 5 em 5 estrelas

Why 5 stars

Why 5 stars?
In a state of mile neurotic panic, I rang Keary's garage in Cork on a Saturday morning for car advice. It was the patient, kind manner in which they offered me advice and help which was remarkable. On arrival at the garage, to be greeted with a smile and the offer of an on-site coffee was heartwarming. This helpfulness and genuine warmth was combined with efficient car service from start to finish. And so here my gratitude is expressed as a 5 star review

29 de julho de 2023
Opinião espontânea
Classificada 5 em 5 estrelas

Amazing customer experience with Kearys when buying Ioniq 5

We had the best experience dealing with Kearys Cork when purchasing our first Hyundai.
Special thanks to Conor McManagan who was looking after our deal. He made us feel welcome, comfortable at the showroom when he presented us with the beautiful Ioniq 5 (which at the time was not our intention to buy at all ;), I'd been driving Mercedes cars. I must say that this was our best car shopping experience so far because Conor was so informative, passionate and happy to answer any questions of ours patiently.
We would highly recommend Kearys but specifically Conor who made our purchase adventure so positive and unforgettable. Today we absolutely love driving our Ionic 5 and who knows, maybe looking to purchase a new version in 2 years. Thank you, Conor & Kearys!

14 de junho de 2023
Opinião espontânea
Classificada 5 em 5 estrelas

I’m a long time customer of Kearys…

I’m a long time customer of Kearys Renault and have always been happy with Sales.I’ve just bought a new car and salesperson involved was Diarmuid Marsden.he was very attentive and available at all times if I phoned
Gave good time to showing me car etc.when collecting
Theresa Sheehan

14 de julho de 2023
Opinião espontânea
Classificada 1 em 5 estrelas

Price gouging at its finest

I tried to book my car in for a service. This is the first service since I bought it second hand 12 months ago from Kearys Hyundai. They gave me a price of €355 for a service. It was just an oil change and filter change and general check over of the car. Daylight robbery. When I said I was shocked by the price I was told they can give me a 10% discount. I will take it elsewhere going forward. I got my son's Fiesta serviced recently for €189. Price gouging by Kearys at its finest.

7 de junho de 2023
Opinião espontânea
Classificada 1 em 5 estrelas

Kearys Renault Cork ,Togher industrial zone

Very very disappointed with the customer service,which actually doesn’t exist!!!! Two times visiting,for buying a car ,two times not approached ,not even a greeting ! We will never get back to you ! I can’t actually find words to explain how ignorant the staff was !

3 de junho de 2023
Opinião espontânea
Classificada 1 em 5 estrelas

Kearys Renault (Cork) do not care about…

Kearys Renault (Cork) do not care about their customers once they have bought a car from them. Their customer service is non-existent.

The car malfunctioned at the beginning of February and I have been waiting for a replacement since the fault was diagnosed on Feb 6th 2023.

The part is not in stock at the dealership.
I have been waiting on a part ordered from their store for over a month and they won’t give me an eta on the part. Moreover they have no apparent interest in finding out what is going on. I suggested that they sell the part from one of their stock to me and replace it with the one I ordered when it turns up. Alternatively to supply a courtesy car while mine is off the road due to their poor stock management. Both suggested solutions were refused.

I have reported the issue to Renault customer service who also suggested the solutions proposed above whilst awaiting the part which was again met with refusal.

Renault say that they also have difficulty getting through to anyone at Kearys in Cork

If i could give 0 stars that would still be too high!!

13 de março de 2023
Opinião espontânea
Classificada 1 em 5 estrelas

Tried to make enquiries about a 2019…

Tried to make enquiries about a 2019 renault Megene on their site only to be told to told I'd get a call the following day about it. Waited 2 days. I called back only to be told it was sold. 3 weeks later its still on their website. Have made 3 further calls to arrange a rest drive. They either don't answer or your told the team is on lunch we will call you right back.only never get a call. Treated as an inconvenience. Called tk their Dublin branch in person to view another car on their site knly to be told it was outbon long term loan. Arranged to have a different car brought in from another branch had my own car valued and was told I'd get a call to let me know a final valuation and whe the cat would be in..... guess what no call. Phoned myself was told I'd get a call back....... no call back again..... don't waste your time go somewhere else they only want easy sales they don't have to work for.

14 de fevereiro de 2023
Opinião espontânea
Classificada 5 em 5 estrelas

One week ago today I picked up my…

One week ago today I picked up my Hyundai Tucson Executive Plus car. Absolutely love it. Such a comfortable classy car. I feel so lucky to have been dealing with Conor McManagan at Kearys. What a great person to purchase my car from. So helpful, honest, professional, knowledgeable and every other word I can think off. Choosing a car is never easy but Conor made it easy for sure. Follow up after the day I went to look at the car with a video of the car, unbelievable. Conor Is always available with any queries I have on the car. Thank you Conor for everything.

16 de fevereiro de 2023
Opinião espontânea
Classificada 4 em 5 estrelas

Very Happy Ioniq 5 Owner!

Just purchased my Ioniq 5 from Keary's Kinsale Rd, Cork. Absolutely delighted with my new car and well worth the wait!! All of my dealings were with Conor McManagan and I found him to be very knowledgeable, extremely professional, helpful and courteous at all times. He was always available to take a call, to answer any query and to keep me updated on all matters. A pleasure to deal with, I would definitely recommend him to anyone looking to purchase their new car!

21 de fevereiro de 2023
Opinião espontânea
Classificada 5 em 5 estrelas

I brought my duster that I had bought…

I brought my duster that I had bought from another dealer because I was having issues, I was dealing with Breda in Renault Cork, fould her outstanding very professional and informed me of safety issues when I was sold a crock, the information was very valuable as it could safe our lives, because the car was dangerous to drive. So I highly recommend them, will buy next car off them, but thought Breda was outstanding.
Thank you Breda must appreciate Margaret

15 de fevereiro de 2023
Opinião espontânea
Classificada 5 em 5 estrelas

Great car buying experience from Kearys Renault

We had a great experience dealing with Kearys Renault Cork and purchasing our new 231 Renault Clio
Car Sale Exclusive Shane was superb
giving his experiences knowledge on all the cars in the showroom to help us choose the right car for us
Emma the finance manager was very helpful with getting the deal done very fast service
We would highly recommend Renault and recommend Emma and Shane to any one that is looking for a new car

24 de janeiro de 2023
Opinião espontânea
Classificada 2 em 5 estrelas

Bought a car

Bought a car, value of €33000 off a particular so called sales person in Kearys Nissan Cork. Car is lovely but had serious concerns of said sales person as would not answer a simple phone call or text about putting a hitch on the car as agreed in the price. Now 3 weeks into January even though I was promised said hitch would be sorted second week of January and still no answers. Exceptionally poor customer service as all I wanted was as little as a call back. Won't paint them all with one brush just seems to be one particular odious individual who couldn't lie straight in bed I'm thinking 🤔

18 de janeiro de 2023
Opinião espontânea
Classificada 5 em 5 estrelas

Pleasurable experience in buying a new Hyundai

My wife Doris bought s new car, a Hyundai 120 auto petrol and collected the vehicle on Monday, 9th January 2023. We dealt initially with Mr. Kelvin Flanagan when surveying the new car range and reached an agreement with him on price etc. It was a pleasure to deal with him. When we collected the car on Monday we also dealt with Dan and he also was highly attentive and considerate and thanks to both, our experience of trading in and buying was a pleasure.

9 de janeiro de 2023
Opinião espontânea

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