I'm at first time customer and the website was so easy to use. Unlike other sites, I was left to order what I wanted at the time. Other sites I've used in the past kept sending suggestions on what to... Ver mais
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Leia as opiniões dos outros
Amazing quality products. Fast delivery. Hello doggy jumpers amazing soft material. T shirts light and airy to wear, soft and easy washable.
Since buying these for my husband and kids they won’t wear anything else. Comfortable don’t ride up my son lives in his. Ordered several pairs recently and one pair had a defect I emailed and got an i... Ver mais
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The mens boxers and moto boxers are fantastic and do everything Kecks claim. No riding up or dropping down, my worst moment when riding on a track, nothing like a bit of chafing! The moto socks are g... Ver mais
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Informações sobre a empresa
Sobre Kecks
Escrito pela empresa
About Kecks Ltd
Information written by the company
At Kecks, we pride ourselves on delivering premium, stylish underwear crafted from the finest materials. Based in the UK, our e-commerce business is dedicated to offering customers a seamless shopping experience with a focus on quality, comfort, and modern design.
Our journey began with a simple mission: to redefine underwear for the contemporary individual. We create underwear for men, women, and boys, ensuring that everyone in the family can experience the superior comfort and style of Kecks.
Customer satisfaction is at the heart of everything we do. While we cannot accept returns on underwear for hygiene reasons, we guarantee to replace any items with manufacturing defects within 14 days of purchase. Join us in experiencing the perfect blend of style, comfort, and reliability.
Categories
If you have any issues, visit our Help Page to submit a support ticket.
Email: support@kecks.co.uk
Address: 4L Gelders Hall Rd, Shepshed, Loughborough, LE12 9NH
Informações de contacto
Reino Unido
- kecks.co.uk
4,7
Excelente
2 mil opiniões
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Respondeu a 100% das suas opiniões negativas
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Still not received them and all I get…
Still not received them and all I get is we are waiting on dpd
28 de agosto de 2026
Resposta da Kecks
Hi Hannah, to clarify - your parcel was delivered, with a timestamped photo from DPD to confirm it. It just wasn't left where you'd have wanted, and you've told us it was later cleared away as part of a waste collection. We raised this with DPD over the weekend and it's now with your local depot for investigation. This is being actively looked into, not ignored - we'll resolve it with a resend or refund once we hear back.
Terrible customer service.
6 de agosto de 2026
Resposta da Kecks
Hi Karolin, we provided all the information needed for your international return of order #85822, including the return address and recipient details for your shipping label. Not sure how that amounts to terrible service, but happy to help further if anything is still unclear.
Resposta da Kecks
Thanks For Choosing Kecks
Been using you for a while now pretty…
Been using you for a while now pretty much from the start I’ve bought pretty much everything you do and I’ve never been let down cracking job as always ed
5 de setembro de 2026
Resposta da Kecks
Thanks For Choosing Kecks
Since buying these for my husband and…
Since buying these for my husband and kids they won’t wear anything else. Comfortable don’t ride up my son lives in his. Ordered several pairs recently and one pair had a defect I emailed and got an instant reply and they apologised and have arranged a replacement pair absolutely amazing customer service.
26 de agosto de 2026
Resposta da Kecks
Thanks For Choosing Kecks
Quality is unreal
Quality is unreal. I personally do a lot of running and always wear kecks while on a run, the breeze line is great. Also have the prints and cotton which are just as good. Have a few hoodies which are top quality and the socks are mega comfy. Great brand who are involved in moto 🤙
3 de setembro de 2026
Opinião espontânea
Resposta da Kecks
Thanks For Choosing Kecks
Resposta da Kecks
Thanks For Choosing Kecks
New to the brand love the design which…
New to the brand love the design which are colourful and fun . Have the breeze style Which are very comfortable to wear.
The only thing I've found and think it's me not the underwear, is the length is just a little bit long on me because of shorter leg.
Would be great for me just a inch shorter.
This would maybe be one thing that might make me hesitate in future purchases.
26 de agosto de 2026
Resposta da Kecks
Thanks For Choosing Kecks, We have shorter pairs coming out very soon so come back and give them a try
Resposta da Kecks
Thanks For Choosing Kecks
Resposta da Kecks
Thanks For Choosing Kecks
Absolute brilliant company
Absolute brilliant company . Had quite a bit of stuff now and always keep going back . Plus there a local company to me as I’m from shepshed to. So support your locals and all that. Keep doing what you’re doing kecks.
26 de agosto de 2026
Opinião espontânea
Resposta da Kecks
Thanks For Choosing Kecks
Bought 2 pairs
Bought 2 pairs , both are smaller than the last 3 pairs I’ve had , which is a shame as they fee to small
15 de agosto de 2026
Resposta da Kecks
Hi, thanks for your review. We’re sorry to hear your new pairs feel smaller than your previous ones. We’ve checked your orders and can confirm they were all produced in the same batch, so there shouldn’t be a difference in sizing. Please contact our customer service team so we can look into this further and help find a solution.
Team KECKS
best underwear in the game
best underwear in the game!
Cheers
C.T
25 de agosto de 2026
Opinião espontânea
Resposta da Kecks
Thanks For Choosing Kecks
Resposta da Kecks
Thanks For Choosing Kecks
Easy to purchase
Easy to purchase, well informed about the product, turned up earlier than expected and super happy with the product. Will be buying from you in the future! Thanks again
22 de agosto de 2026
Opinião espontânea
Resposta da Kecks
Thanks For Choosing Kecks
Always spot on clothing and brilliant…
Always spot on clothing and brilliant delivery
23 de agosto de 2026
Resposta da Kecks
Thanks For Choosing Kecks
Super quick delivery great products…
Super quick delivery great products thank you.
13 de agosto de 2026
Resposta da Kecks
Thanks For Choosing Kecks
Resposta da Kecks
Thanks For Choosing Kecks
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