KeepEmQuiet Opiniões 

I ordered the manual pump plane pal, they sent me one with the electric pump. I emailed them and explained they’d sent the wrong one. Their response was to offer me a 5% off code - when their website currently has a 10% code on it!

I didn’t want the electric one, I specifically ordered the manual one. I questioned this in the email and I was brushed off. It would appear that it is tough luck and I am now stuck with the electric one, which I didn’t want.

Avoid….cheap tat.

Purchased two of their plan entertainment packs for my boys. One of them is only 1 years so paid extra for age specific entertainment bag.

Items arrived and to be honest for the £26 I paid for each I could have done a better and cheaper job myself. Items arrived damaged from packaging, for example and A3 colouring book folded in half to fit in the bag.

The entertainment bag for the 1 year old, which I had paid extra for it to be age specific, contained multiple items for ages 3 plus.

Returned almost immediately and have now been in a running battle with their ‘customer service’ department regarding a refund. The items where received back at their depot on 18th July and still no confirmation of processing of the refund or my refund being received.

Avoid

Pretty terrible! The products I received in my two year olds pack were just cheap crap, not worth the £20+ I spent. My two year old got a couple of cheap sticker books which I could have picked up from the pound shop, a colouring book, a coin purse?!?!!?! and a small doll. Definitely not worth the money and definitely not age appropriate, we also never got any snacks in the pack as advertised so they are obviously lying about what they provide to make people buy their products.

The whole thing really annoyed me to be honest, I was really disappointed and didn't even take the pack away with us as it was just tat.

What an absolute load of rubbish. Was gifted this on my Instagram @hughesfamilyhomee and i could have made a wayyyyy better bag myself . Had so many messages regarding this company- so in the end i refused to post content showing my followers their products - knowing i was showing something not worth the money Atall. Hope this helps 🙏

Wish I’d read the reviews on here before wasting nearly £50 on 2 packs. They ask for the age of the children but have no intention of providing age appropriate material. My son age 9 received toddler activity packs and books. When complained they told me it’s lucky dip and age is just a guide. They’re also sending me around the houses to get a refund. Save your money and don’t buy.

I’ve ordered before and was fairly happy but my-my have they gone downhill since then, I received a sewing kit with metal needle in my three year olds pack!!! This is absolutely unacceptable, inappropriate and DANGEROUS. Such a shame because the idea, if done correctly, is a great one! I’m shocked that they are still operating tbh, and I think the royal family would be seriously appalled they are still using their name to advertise this shoddy product …I have emailed my feedback to the company but after what I’ve read here I don’t think I’ll get very far… 😬

Conned me so bad!! I brought 3 large packs but they have given me the small. I sent a photo and they won’t admit it, just keep fobbing me off. Never buy from here!!

Very disappointing!! Bought two large packs for my two daughters ages 7 and 9. Nothing to show for the price paid, items are poor quality cheap pound shop things. Bought some packs in 2023 still poor quality but there was definitely more in the packs , it would seem this company have gotten greedy! Definitely a rip off and not worth the hefty price!! Will need to add more items and pay out again to add more items

Man I wish I did my research before forking out so much money on these overpriced bags of tat.
Ordered 3 bags for 3 different ages 3-4yrs, 7-8yrs and 9-10yrs.
The things that came in each of the bags were poor quality and not age appropriate at all! I am so underwhelmed and disappointed. We are going to Greece on 4th August and thought these would be a gem for the flight there. Turns out I’m going to have to fork out more money to add some more age appropriate, quality things.

Well, I wish I read these reviews before I bought a pack. The website reviews are all amazing 5-star, I tried to leave a review on their website but no way to. So it’s clear their website reviews are all manufactured. What I received is just a load of tat, can’t believe how much I spent on this. You see influencers with these packs and they look so good, but what they actually send out is nothing like you see on social media. I got four flimsy toys, I got two lots of car type things which is irritating that it wasn’t that varied. I also got this jigsaw that is way too complicated for the respective age group. I want to return it but it looks like you can’t return unless they’re faulty.

I would give it 0 if I could. For the price I paid the bag totalled up to around £5, I paid £27. The quality of the toys were unsafe, not appropriate and flimsy. The activity books were not ages appropriate - a book tracing the word pavement for a 3 year old...

Do not waste your money.

Rubbish, poor quality toys that didn’t keep my daughter occupied for longer than a few minutes, and that was only the stickers. I actually feel embarrassed how much I paid for this, could have picked up a few things myself for a fraction of the price. Have seen these packs advertised a lot on blogs and by influencers but the packs they send out for these reviews don’t look anything like the ones that get sent to paying customers. Avoid this scam at all costs.

Awful, really wish I'd read these reviews before buying. I bought 2 bags that were about £18 each, the quality of what was in the bags was rubbish. Terrible quality, I ended up binning some of it and bought my own in the end.
Whatever you do don't buy these bags

I wish I'd read these reviews before I ordered! Severely underwhelmed with the quality of the products considering the hefty price! Could put together a much nicer pack myself for cheaper. Cheap and nasty products. Very disappointed.

I wish I hadn’t wasted my money and pulled a kit together myself. The bag pieces for my eldest are not age appropriate and are too young for her and the bag for my youngest is also not age appropriate and the pieces are too old for him. They also say they’ll put snacks in but no sacks in sight. For what I paid, I could have done a cheaper and better job. Would never use again

I ordered my bag 5 days before my holiday and also paid for express delivery to be super safe! The bag never arrived. I contacted the company to ask for a refund when I returned from my holiday. They said it seemed that it had been returned to sender and would enquire why. I am still waiting for my refund over a month later even though they can see that the bag was not delivered. Bad service! The other bag for my younger child did arrive, after we had left for the holiday and you are better off going to WH Smith at the airport.

Avoid at all costs, Awful customer service, dishonest. Poor products, next day delivery took 2 weeks! Will not accept returns for unopened items even under uk trading standards (14 days)

Reported to trading standards for investigation.

Absolute rubbish! Items are not age appropriate! Sewing kit and Marbles for a 2 year old! I regret my purchase. Customer service useless! offered 10% discount on next purchase, i would never buy from this company again!

I was underwhelmed by the pack contents unfortunately. I won’t be buying again.

Disappointed with the pack that arrived for my 2.5 year old. There was nothing 'award-winning' about the contents of the bag - just plastic tat or items that are too advanced for him to use right now. If you buy from The Works or a similar outlet you can pick up the same sort of items for much cheaper. Wish I'd read the reviews here first rather than the clearly 'curated' reviews on their website. Recommend that you save your money and go elsewhere.