J'ai acheté plusieurs produits Kentucky, séduite par leur look. Au final je suis très déçue de la qualité des produits achetés en proportion du prix demandé. D'autres marques similaires sur ce type de... Ver mais
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Leia as opiniões dos outros
Op 13/08 bij jullie (Kentucky Sale shop) bestelling geplaats. Deze reeds betaald en hiervan ontvangstbewijs ontvangen. Nadien niets meer gehoord over mijn bestelling. Nog steeds geen pakket ontvangen.... Ver mais
Commande passée le 17/12/25 avec l’option de livraison express, pensant la recevoir sans souci avant Noël. À ce jour, le 23/12, le colis n’a toujours pas été expédié. J’ai contacté le service cl... Ver mais
21 september een bestelling gedaan, tot op heden geen enkele reacties op mijn mail met de vraag wanneer mijn pakket verstuurd gaat worden. Indien dit een nep site is waar mee geadverteerd word zou... Ver mais
Informações sobre a empresa
Escrito pela empresa
The balance of timeless class and quality allows you to express your authentic lifestyle. Don’t just get noticed, but be remembered for your sense of style and fine living. All while giving your horse & your dog the best equipment.
Informações de contacto
Ronseweg 56, 9700, Oudenaarde, Bélgica
- +32 (0)55 42 86 04
- b2c@kentucky-horsewear.com
- kentucky-horsewear.com
1,9
Mau
153 opiniões
Sem histórico recente de solicitação de opiniões
Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas
Respondeu a 33% das suas opiniões negativas
Geralmente responde dentro de uma semana
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Méthode commerciale très limite…
Méthode commerciale très limite…
Comme beaucoup de cavaliers ma fille est très déçu par le comportement de Kentucky pour le blackfriday … il n’a pas joué le jeu en mettant en vente un tapis à prix cassé puis n’honore pas les commandes … la contrepartie proposée, le soit disant geste commercial, n’est pas correct. Ils auraient pu en tant que fabricants relancer le modèle et honorer les commandes.
On se demande même si ce n’est pas une forme d’hameçonnage…
Très déçus !
24 de novembro de 2023
Opinião espontânea
Resposta da Kentucky Horsewear
Bonjour
Malheureusement, il y a eu une erreur technique sur le site web, qui était hors de notre contrôle. Nous essayons de résoudre ce problème le plus correctement possible en offrant un bon d'une valeur d’achat double ou un remboursement, afin que chaque personne puisse décider elle-même de la meilleure solution. Nous vous présentons nos sincères excuses !
Charissa de Kentucky Horsewear
Super satisfaite
Bonjour,
Je recommande Kentucky.
Ils ont un super sévices après vente, sont adorables, font tout leur possible pour satisfaire le client, sont super à l écoute, ont un super suivis, ont de très beaux produits.
Enfin bref, vous l aurez compris, je suis super satisfaite et je recommande vivement.
31 de outubro de 2023
Opinião espontânea
Resposta da Kentucky Horsewear
Merci beaucoup pour vos éloges ! Votre recommandation compte beaucoup pour nous.
Charissa de Kentucky Horsewear
Margot support client
Merci à Margot du support client Kentucky Horsewear, réactivité et personne très agréable lors de nos échanges, merci à elle 👍🏼
27 de outubro de 2023
Opinião espontânea
Resposta da Kentucky Horsewear
Merci pour votre évaluation, nous l'apprécions!
Charissa de Kentucky Horsewear
Beautiful quality products for both horses and dogs!
Wonderful quality and beautiful products, along with great service! One of my top go-to brands.
1 de outubro de 2023
Opinião espontânea
Resposta da Kentucky Horsewear
Thank you Elisa! 🤩
Charissa from Kentucky Horsewear
I really appreciated when Kentucky…
I really appreciated when Kentucky Horsewear launched B2C sales channel! The customer experience of the website, purchase & delivery of goods was great. Not to mention the quality of products. Our dark bay hannoverian mare looks like a queen in the purple show rug 🤩 We cannot wait for the winter show season to begin! #purpleforever💜
18 de maio de 2023
Opinião espontânea
Resposta da Kentucky Horsewear
Hi Katarina! Thank you so much for your review and we can't wait to see some pictures of your mare in our Royal Purple 💜
Charissa from Kentucky Horsewear
Le tapis est superbe je suis trop…
Le tapis est superbe je suis trop contente !!!! Ma ponette est magnifique avec.
30 de setembro de 2023
Opinião espontânea
Resposta da Kentucky Horsewear
Bonjour Laetitia! Merci pour votre évaluation, nous l'apprécions vraiment 🤍
Charissa de Kentucky Horsewear
Ottimo rapporto qualità/prezzo
22 de outubro de 2023
Opinião espontânea
Resposta da Kentucky Horsewear
Thank you for your review, we appreciate this!
Charissa from Kentucky Horsewear
Great quality 👌
Great quality 👌
Great service 👏
Fast shipment 👍
9 de outubro de 2023
Opinião espontânea
Resposta da Kentucky Horsewear
Hi Sofia! Thank you for your kind review, we appreciate this 🤍
Charissa from Kentucky Horsewear
My favorite equestrian brand
My recent experience with Kentucky was a very good one! Their website is super easy to navigate and check out from and it’s not complicated. Of course I absolutely love love love all their products and I can’t say enough about their style and quality. I’m a lifetime loyal customer for their halters, boots, and rugs ♥️. My only complaint is that shipping to the U.S is very high on their website which really sucks :/
5 de setembro de 2023
Opinião espontânea
Resposta da Kentucky Horsewear
Hi Victoria, that is some amazing feedback, thank you! 🤍 Our shipping rate to the U.S. includes tax and customs costs for transparency and a hassle-free experience. We appreciate your feedback and are here to assist with any questions or concerns.
Charissa from Kentucky Horsewear
One of my favourites
I bought a halter from Kentucky, when there was a default, they replaced the item without any fuss. Very gratefull they did. Very good quality and beautiful products. I love ordering kentucky products and will continue to do so.
20 de novembro de 2022
Opinião espontânea
Resposta da Kentucky Horsewear
Thank you Emma!
Awesome Products!
Awesome Products!!
Looks amazing and is amazing. I bought some bags for my gear. I also got the chest protection for my horse, and it fits perfectly. The quality can't be better!
Quality is 100%, and I am in love with this clean design!!
I will come back and buy again !
7 de agosto de 2023
Opinião espontânea
Resposta da Kentucky Horsewear
Thank you Elisabeth, we are delighted that you are happy with our products and services!
Charissa from Kentucky Horsewear
Pears Halster met productiefout
Ik nam contact op met de klantendienst van Kentucky na een scheur in mijn halster (4 maand oud, 20 keer gedragen). Dit was duidelijk een productiefout. Hierop kreeg ik de dag zelf nog respons en na het doorsturen van bewijsmateriaal heeft men mij zonder enige problemen een nieuw halster opgestuurd. 10/10 voor klantvriendelijkheid en service! Zou zeker opnieuw kopen.
Halster supermooi! Hopelijk nu zonder productiefout.
24 de março de 2023
Opinião espontânea
Return impossible
I ordered something for my dog but its too small… Its impossible to contact this company, there are no informations given on the homepage how to return things… it seems like they don‘t want costumers to return things… seems like a big fraud to me.
10 de maio de 2022
Resposta da Kentucky Horsewear
Dear Lisa, we are very sorry to read this 😔 A return form is available on our website. Unfortunately you sent us an email on Tuesday at almost 7pm and our aftersales service is open during work days from 8am to 5pm. We replied you this morning. Don’t worry you will be able to send us back the item for free if it doesn’t fit your dog. Have a nice day ✨
Velvet harnas - dwergteckel
Prachtige materialen, goede pasvorm van het harnas. Voor onze dwergteckel in de groei/ in een tussenmaat twee maten besteld. Uiteindelijk voor de grotere maat [xs], zodat ze er in kan groeien.
Retourbeleid is ook prima, gaat soepel.
3 de maio de 2022
Resposta da Kentucky Horsewear
Dank u voor je feedback! Veel plezier met je nieuwe harnas 🦮🐾🌿
Super Service
The day after i ordered i already got it! That was super nice! Everything was in the box, nothing wrong. I am verry happy!
28 de abril de 2022
Resposta da Kentucky Horsewear
Hey Vanessa, we are more than happy for you to read this 🐾 Thank you for these nice words and enjoy your products 🤍
Super quick delivery and perfect product
27 de abril de 2022
Resposta da Kentucky Horsewear
Hello Emma, thank you for this very nice feedback ☺️ Enjoy your products 💛
Déçu
13 jours entre l'achat et la réception en France, pas de code promo.. déçu de mon achat
20 de abril de 2022
Resposta da Kentucky Horsewear
Bonjour, nous sommes navrés de lire ceci et désolé que la livraison ait pris plus de temps que prévu. Concernant les codes promo, malheureusement nous ne pouvons pas en donné dès qu'un client le demande 😊 Nous prenons bonnes notes de vos remarques et nous vous souhaitons une excellente journée ✨
Good service and price is in good…
Good service and price is in good relation to the product
18 de abril de 2022
Resposta da Kentucky Horsewear
Thank you for the feedback Frank 🌟
Zeer goed
Zeer goed, ik ken KENTUCKY omdat ik jaren een paardensport winkel heb gehad mvg .
14 de abril de 2022
Resposta da Kentucky Horsewear
Hartelijk dank voor uw feedback Luc. We zijn blij dat u Kentucky goed vindt.
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