Kenwood Damp Proofing Opiniões 1249

TrustScore: 4.5 em 5

4,6

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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

I’ve had a very positive experience with Travis Lerner so far. He has been professional, approachable and quick to respond, with clear and efficient communication throughout the process. Everything ha... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Jim O’Malley was amazing throughout my time dealing with Kenwood. He answered my queries quickly and took a lot of time with me to explain the process. I have no complaints atall with his level of ser... Ver mais

Classificada 5 em 5 estrelas

We need damp proofing work done on my late mother's flat. We have received two quotations. Kenwood Damp Proofing Ltd's quotation was a 'work of art' - accurate representation of rooms and clear indi... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Tom and reeece from kenwood attended my property for works they did a great job 100% trusted them with my home as I left and they did all the work that was needed and they also cleaned up after themse... Ver mais

A empresa respondeu

Informações sobre a empresa

  1. Serviços ao domicílio

Informação fornecida por diversas fontes externas

Over 10,000 homes damp proofed! Kenwood Plc are specialists in Damp Proofing London & the UK, Basement Waterproofing, Condensation Control, Dry rot and Woodworm infestation.


Informações de contacto

4,6

Excelente

TrustScore: 4.5 em 5

1 mil opiniões

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1 estrela

Respondeu a 100% das suas opiniões negativas

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Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 5 em 5 estrelas

Great customer service

Did a damp survey for some rectification works, however Kenwood were unable to do the works so gave a full refund for the survey. Great service

13 de abril de 2026
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Resposta da Kenwood Damp Proofing

Thank you so much for reviewing our service, we really appreciate it.

Classificada 1 em 5 estrelas

David Tarelli thinks it acceptable to…

David Tarelli thinks it acceptable to post racist posts on FB, not a good representation of this company is it? I have the screen shot if his bosses wish to view.

18 de abril de 2026
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Resposta da Kenwood Damp Proofing

We take this matter extremely seriously. We are currently investigating the issue internally and will take appropriate action. We do not tolerate discrimination of any kind.

Could you please contact our office on 01923 242441 so we can further discuss this.

Classificada 5 em 5 estrelas

Professional and Responsive Service So Far

I’ve had a very positive experience with Travis Lerner so far. He has been professional, approachable and quick to respond, with clear and efficient communication throughout the process. Everything has been explained in a straightforward manner, which has made things feel well managed. The work is yet to be carried out, but based on the service to date, I’m very happy.

17 de abril de 2026
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Resposta da Kenwood Damp Proofing

Thank you so much for your review of our service, we really appreciate you taking the time to provide feedback.

Classificada 5 em 5 estrelas

I needed a PCA survey report done…

I needed a PCA survey report done urgently, I rang the company and they managed to accommodate me a next day early appointment as time was critical. Survey was done, report received all within 48 hours. Excellent and efficient. Travis called and went through the report explaining what is entailed in the report and how they will carry out the work, excellent simple explanation so I could understand. I would definitely recommend their services.

16 de abril de 2026
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Resposta da Kenwood Damp Proofing

Thank you so much for taking the time to provide a review, we really appreciate your feedback.

Classificada 5 em 5 estrelas

Tom and reeece from kenwood attended my…

Tom and reeece from kenwood attended my property for works they did a great job 100% trusted them with my home as I left and they did all the work that was needed and they also cleaned up after themselves which was less of a thing for me to think about. Thank you so much Kenwood with all the works done from the damp works to the venting guys great work all done in 2 days definitely recommended

4 de dezembro de 2025
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Resposta da Kenwood Damp Proofing

Thank you so much for your review of our service, we really appreciate you taking the time to provide feedback.

Classificada 1 em 5 estrelas

Do not use this company

Do not use this company. The workmen who completed the damp works left two doors to our home wide open, allowing someone to walk in and steal our belongings. Despite having time stamped video evidence from our neighbours, the company refused to accept any responsibility. This not only demonstrates extreme negligence from the workmen, but also complete dishonesty and lack of integrity from the company, including the CEO. Do not trust them at all.

27 de fevereiro de 2026
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Resposta da Kenwood Damp Proofing

We’re very sorry to read about your experience and take feedback like this extremely seriously. However, we do not believe this review reflects the full circumstances of the situation. We carried out a thorough investigation at the time and acted in line with the findings available to us.

We would welcome the opportunity to discuss this with you further and review any concerns directly. Please contact our office so we can work towards a resolution.

Classificada 1 em 5 estrelas

The worst company I've ever dealt with

The worst company I've ever dealt with. We came home after the dampwork to our posessions rummaged through and items missing. Our neighbours took videos of our front doors being left completely open by the workers who had left for the day. Despite the insurance company and police agreeing this is what happened, Kenwood refused to take any responsibility for it, took a month 'investigating' which just consisted of lying to us and ignoring us. I've never had such a terrible experience with a company, they are completely untrustworthy.

27 de fevereiro de 2026
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Resposta da Kenwood Damp Proofing

We’re very sorry to read about your experience and take feedback like this extremely seriously. However, we do not believe this review reflects the full circumstances of the situation. We carried out a thorough investigation at the time and acted in line with the findings available to us.

We would welcome the opportunity to discuss this with you further and review any concerns directly. Please contact our office so we can work towards a resolution.

Classificada 5 em 5 estrelas

James at Kenwood was polite

James at Kenwood was polite, efficient and friendly.
Said the quote would be there in an hour and was.
Very happy with the service

9 de abril de 2026
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Resposta da Kenwood Damp Proofing

Thank you for your review, we really appreciate you taking the time to provide feedback.

Classificada 5 em 5 estrelas

Jim O’Malley very helpful

Jim O’Malley very helpful - yet to have the work done but happy with the service so far

1 de abril de 2026
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Resposta da Kenwood Damp Proofing

Thank you so much for taking the time to provide a review, we really appreciate your feedback.

Classificada 5 em 5 estrelas

Fast and efficient service

Fast and efficient service from Jim and the team at Kenwood in booking in a survey on a property I was buying. They identified some damp issues and proposed a fully costed and well-explained solution - which then enabled me to re-negotiate the sale price

7 de abril de 2026
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Resposta da Kenwood Damp Proofing

Thank you so much for your review of our service, we really appreciate you taking the time to provide feedback.

Classificada 5 em 5 estrelas

Initial impressions are very good…

Initial impressions are very good particularly with Jim O’Malley who always replies promptly to calls and emails and is always available to give advice. The quote seems competitive especially with the 5% discount if accepted within 5 working days

24 de março de 2026
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Resposta da Kenwood Damp Proofing

Thank you so much for taking the time to provide a review, we really appreciate your feedback.

Classificada 5 em 5 estrelas

Requested a condensation survey from Kenwood

Requested a survey from Kenwood to assess condensation and humidity in a flat in London. It was very easy to arrange and the cost of the survey can come off any works you agree to remediate issues identified. The surveyor was very professional and thorough. The report was exactly what we wanted and gave clear guidance on areas that could improve ventilation in the flat.

12 de março de 2026
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Resposta da Kenwood Damp Proofing

Thank you for your review, we really appreciate you taking the time to provide feedback.

Classificada 5 em 5 estrelas

Easy Experience

Travis was very easy to deal with and got appointment booked in very quickly. We have used Kenwood for years for various things and we couldn't recommend enough

1 de abril de 2026
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Resposta da Kenwood Damp Proofing

Thank you so much for taking the time to provide a review, we really appreciate your feedback.

Classificada 5 em 5 estrelas

Professional at their Job

We need damp proofing work done on my late mother's flat. We have received two quotations. Kenwood Damp Proofing Ltd's quotation was a 'work of art' - accurate representation of rooms and clear indication of where work is to be done. In addition, the quotation happened to be substantially less than its predecessor's. What more could one ask?

1 de abril de 2026
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Resposta da Kenwood Damp Proofing

Thank you so much for your review of our service, we really appreciate you taking the time to provide feedback.

Classificada 5 em 5 estrelas

James O’Malley has been excellent

James O’Malley has been excellent. From my first approach to the Company he has responded by return with full explanations & costings.

30 de março de 2026
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Resposta da Kenwood Damp Proofing

Thank you so much for taking the time to provide a review, we really appreciate your feedback.

Classificada 2 em 5 estrelas

Not impressed!!

We recently instructed Kenwood Dump Proofing PLC to conduct a damp survey and were disappointed with both the report and the overall service.

The report itself lacked detail and did not provide clear recommendations or a specification of any remedial works. This made it very difficult for us to understand the extent of the issue or to use the report in negotiations with the seller.

After receiving the report, we followed up with several emails asking for clarification and further information, but unfortunately we received no response. The lack of communication was particularly frustrating, especially given the importance of these findings in a property purchase.

As a result, we had to instruct a second surveyor, not very useful, I would not recommend.

10 de março de 2026
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Resposta da Kenwood Damp Proofing

Thank you for sharing your feedback. We’re sorry to hear about the experience you’ve described and appreciate you taking the time to let us know. We take all concerns seriously and would like the opportunity to investigate this further.

Please email us at feedback@kenwoodplc.co.uk with more details so we can look into the matter and assist you directly.

Thank you for bringing this to our attention.

Classificada 5 em 5 estrelas

Kenwood & Travis have been helpful…

Kenwood & Travis have been helpful throughout the process - would recommend!

23 de março de 2026
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Resposta da Kenwood Damp Proofing

Thank you so much for taking the time to provide a review, we really appreciate your feedback.

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