Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Keona Health is a leading provider of AI-powered patient access solutions for healthcare organizations. Our flagship platform, CareDesk, combines intelligent call routing, symptom assessment, and scheduling to streamline patient interactions. Kara, our AI call agent, handles patient calls with human-like conversation, reducing wait times and improving patient satisfaction. Trusted by over 500 provider groups and health systems nationwide, Keona Health helps organizations handle over 50 million patient interactions annually. Founded in 2010 and headquartered in Chapel Hill, North Carolina, Keona Health has built a reputation for transforming the way healthcare organizations connect with their patients. Our comprehensive suite of AI-driven tools — including VoiceAI, ChatAI, WebAI, and DeskAI — empowers medical practices, health systems, and provider groups to deliver faster, more accurate, and more compassionate patient experiences at every touchpoint. With Practice Intelligence 360, healthcare leaders gain real-time visibility into operational performance, enabling data-driven decisions that improve both patient outcomes and organizational efficiency. Our solutions integrate seamlessly with leading EHR systems, ensuring minimal disruption and maximum value from day one. What sets Keona Health apart is our deep commitment to the healthcare industry. Every product we build is purpose-designed for clinical workflows, regulatory compliance, and the unique demands of patient communication. We do not offer generic call center software — we deliver intelligent, healthcare-specific technology that understands medical terminology, clinical urgency, and patient needs. Our team brings decades of combined experience in healthcare IT, artificial intelligence, and patient engagement. We partner closely with each client to ensure successful implementation, ongoing optimization, and measurable results. Whether you are a single-location practice or a multi-state health system, Keona Health has the technology and expertise to elevate your patient access operations.
510 Meadowmont Village Circle, 27517, Chapel Hill, Estados Unidos da América
The company I work for has been using Keona For several years. We have been very satisfied with the service. Keona uses Schmitt Thompson triage protocols and makes it easy to walk patients through the triage process We've built some additional protocols and features into the system which works great for servicing our patients and clients. They are always responsive to our needs!
We have been using Keona for nearly two years. Their platform has enabled us to standardize workflows, ensuring both staff and patients experience consistent, high-quality care. Since implementation, our handle times have decreased while maintaining high levels of patient satisfaction. Additionally, the Keona team is consistently responsive and a pleasure to work with.
Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.
As empresas podem solicitar opiniões enviando convites automáticos. Classificadas como "Verificada", pois se tratam de experiências genuínas.
Saiba mais sobre outros tipos de opiniões.
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Aqui estão 8 dicas para escrever óptimas avaliações.
A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.
Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.
