Ketochefs Opiniões 

790
•
TrustScore: 4.5 em 5

4,5

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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

Excellent products as always. Particularly the Cheese and Red Onion loaf! Delivery has returned to next day delivery, which makes the consumer experience much better! Thank you and keep up the great... Ver mais

Classificada 2 em 5 estrelas

Unfortunately the brownies looked nothing like the picture, the cookie crumb was non-existent. Tasted ok but the sweetener used can cause stomach issues which I was aware of so something to keep i... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

The range of Keto goods, particularly baked goods, is outstanding. I initially choose Keto chefs after looking at the ingredients and comparing them to other brands. The rustic farmhouse rolls, bluebe... Ver mais

Classificada 5 em 5 estrelas

Beautiful high quality breads, treats and more! Clearly made with a passion these chefs have saved me on my keto lifestyle when I fancy something more comforting and homemade. Excellent communication... Ver mais

Informações sobre a empresa

  1. Padaria

Escrito pela empresa

hand crafted low carb foods


Informações de contacto

4,5

Excelente

TrustScore: 4.5 em 5

790 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que escrevam opiniões

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Respondeu a 100% das suas opiniões negativas

Geralmente responde dentro de um mês

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

4,5

Todas as opiniões

(790)

61 opiniões nos últimos 12 meses

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Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 5 em 5 estrelas

Love this bread !

I have tried a lot of different low carb breads and this is by far the best !
A decent sized slice of bread for my roasted cheese ...... delicious!
If you place your order in the morning, it arrives the very next day.

25 de abril de 2025
Classificada 1 em 5 estrelas

No customer service

No customer service. I asked for the recipe for their keto bread mix. They said look on internet! Not clear how to mix their product or what quantity to use. They were most unhelpful and said they don’t take returns.
Really? Don’t use this company

26 de abril de 2025
Opinião espontânea
logótipo da Ketochefs

Resposta da Ketochefs

Thank you for your feedback.

We would like to clarify that we were 100% clear at the time of your inquiry that we do not provide our specific recipes with the flour, as stated in our product description. Instead, we helpfully suggested you watch KetoKing on YouTube, where you can find an easy-to-follow recipe for keto bread using similar ingredients.

Additionally, when you threatened to “just send it back then” because we wouldn’t disclose our proprietary recipe, we politely reminded you that we cannot accept returns on food items. As per our Terms and Conditions, and in line with food safety regulations, we are a food-safe environment and cannot accept any food products that have been outside of our controlled setting.

We always aim to provide clear information and assist customers wherever possible, and we regret that our policies did not meet your expectations in this instance.

Kind regards,
KetoChefs

Classificada 1 em 5 estrelas

First order and two items missing

First order and two items missing. Contacted their customer services - no response.

26 de fevereiro de 2025
logótipo da Ketochefs

Resposta da Ketochefs

Good Morning,

Sorry to hear this please reach out to me directly as I can not find any email from yourself and I will see what I can do.

Terry@ketochefs.co.uk

Regards
Terry
Chef Owner

Classificada 5 em 5 estrelas

Excellent products

I like Keto Chef's product. The taste is always good. The items are shipped fast and are fresh, they are frezeer friendly, so one can stock up and retrieve when needed. What's not to like. Thank you for providing this service and products.

27 de janeiro de 2025
Classificada 5 em 5 estrelas

Total Delight

Total delight from start to finish. The site was easy to negotiate and find your way around and order. When I was not sure on one thing I got a really quick answer to my query. The choice of Keto goods is great and that was my main reason for searching. The goods arrived so fast I could not believe it. With using the offers the price was very reasonable. The goods were in good condition and they all tasted great. My go to is going to be the rustic seeded loaf.

3 de janeiro de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

Tasty low carb treats

Since following a low carb/keto lifestyle for over 2 years some things I miss deeply....a cheese & onion roll.
Not any longer, the rustic bread rolls are fresh and low carb.
Now I can enjoy my secret night shift treat without the carb overload.
Delivery is safe, secure and speedy

29 de novembro de 2024
Classificada 4 em 5 estrelas

Not a fan of subscription model

Food and service is fine - not a fan of the subscription model

28 de outubro de 2024
logótipo da Ketochefs

Resposta da Ketochefs

Subject: Thank You for Your Feedback on Our Subscription Model

Hi Michael,

Thank you for your honest review, and we’re glad to hear you were happy with our food and service!

We understand that the subscription model isn’t everyone’s favorite. We’ve designed our 2-order minimum as a way to make sure we can offer great discounts to customers who enjoy receiving our products regularly. Unfortunately, without this approach, some customers sign up, receive the largest discount available, and then cancel right after their first order. This policy helps us keep our pricing fair and continue delivering high-quality, keto-friendly products .

That said, we’re always open to customer feedback, and we’re constantly looking for ways to improve. If there’s anything we can do to make your experience with KetoChefs better, please don’t hesitate to let us know!

Thank you again for trying KetoChefs, and we hope to serve you again soon.

Best regards,
The KetoChefs Team

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