Just started the program. I had a question, customer service was outstanding! Nora Abot responded promptly, professionally and friendly. I received clear information, and I look forward to see how the... Ver mais
A empresa respondeu
Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Leia as opiniões dos outros
Great site with endless recipe ideas and extra support and guidance. Regrettably I had to cancel my subscription but the adviser (Nora) was very efficient and helpful and I hope to resubscribe when I... Ver mais
A empresa respondeu
I love the recipes and looking forward to shopping and cooking them. Seems like a diet I can stick to. However I am advised by my doctor not to use any faux sugar/sweetening products like stevia or... Ver mais
A empresa respondeu
I found their app not nearly as good as Diet Doctor. Their advertising and payment system is not clear and they do not even try to help with a refund when a payment is taken from your account that y... Ver mais
A empresa respondeu
Informações sobre a empresa
Sobre Ketoway Diet
Escrito pela empresa
A Keto Plan Designed to Make Progress!
Over 1000 Keto Recipes
Quick, delicious meals tailored to your goals and cravings.
Quick, delicious meals tailored to your goals and cravings.
Personalized Keto Plan
A custom plan built around your body and lifestyle for steady results.
A custom plan built around your body and lifestyle for steady results.
100+ Workouts and Exercises
Simple routines, yoga, and meditation to boost energy and speed up progress.
Simple routines, yoga, and meditation to boost energy and speed up progress.
Motivating Challenges
Fun daily tasks designed to keep you consistent and excited.
Fun daily tasks designed to keep you consistent and excited.
Nutrition and Health Guides
Clear, practical advice on eating, training, and healthy habits.
Clear, practical advice on eating, training, and healthy habits.
Progress Tracking and Visualization
Easy tools that show your results and keep you moving toward your goal.
Easy tools that show your results and keep you moving toward your goal.
Informações de contacto
Estados Unidos da América
- hello@ketoway.diet
- ketoway.diet
4,1
Bom
225 opiniões
Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Good for except trying to sell me…
Good for except trying to sell me additional services so many times
5 de março de 2026
Resposta da Ketoway Diet
Dear Catherine Taylor,
We appreciate your feedback on the frequency of additional service offers. We are actively working on improving this experience. Please email help@ketoway.diet with your account email and order number so we can pass your details to our team and ensure we do better next time.
Sincerely,
High Diet Team
Too many questions to answer.
5 de março de 2026
Resposta da Ketoway Diet
Dear erin duffy,
We appreciate the high rating! We understand the questionnaire can seem long, but it ensures your plan is personalized. We're currently working on improvements to streamline this. Please email your account details and order number to help@ketoway.diet if you need assistance.
Sincerely,
High Diet Team
Resposta da Ketoway Diet
Dear Terenna Grassi,
We are glad to hear you've just got started with Ketoway! We are constantly working to improve our program. If you have any questions or feedback, please email help@ketoway.diet with your account email and order number. We are here to ensure you have a great experience.
Sincerely,
High Diet Team
Simple instructions easy to follow.
5 de março de 2026
Resposta da Ketoway Diet
Dear J J,
It's wonderful to know you found our instructions simple and easy to follow! We are committed to constantly improving your experience. If you need any assistance, please email help@ketoway.diet with your account email and order number.
Sincerely,
High Diet Team
Easy to follow
4 de março de 2026
Resposta da Ketoway Diet
Dear Brenda Prins,
We're glad to hear you found our plan easy to follow! We are always working on improvements to enhance your experience. If you have any questions or further feedback, please email help@ketoway.diet. Be sure to include your account email and order number so we can assist you best.
Sincerely,
High Diet Team
Everything explained simply
2 de março de 2026
Resposta da Ketoway Diet
Dear Shelly,
We are thrilled you found everything "explained simply"! We're constantly working on improvements to ensure the Ketoway diet remains easy to use. Should you need anything, please email help@ketoway.diet with your account email and order number so we can assist.
Sincerely,
High Diet Team
The app is brilliant and the recipes…
The app is brilliant and the recipes are very easy and simple to follow. But I found the diet not for me.
3 de março de 2026
Resposta da Ketoway Diet
Dear Mrs Helen Kenny,
We are glad you found the app brilliant and the recipes easy to follow, even if the diet itself wasn't the right fit. We are actively working on improvements to the program. Please contact help@ketoway.diet with your account email and order number so we can assist you further.
Sincerely,
High Diet Team
AVOID
I signed up this morning only to find further purchases needed to be made in order to access menu/recipes. Complained and given the same spiel as others, no refund. AVOID AT ALL COSTS
3 de março de 2026
Opinião espontânea
Resposta da Ketoway Diet
Dear Brenda Topham,
We regret that the requirements to access your menu and recipes were not clear. We take your feedback seriously as we work on improvements. Please email help@ketoway.diet with your account email and order number so we can review your situation further.
Sincerely,
High Diet Team
Easy to follow data on my mobile
2 de março de 2026
Resposta da Ketoway Diet
Dear SUSAN SKILTON,
We're glad to hear you find the data easy to follow on your mobile! We are actively working on improvements to make the Ketoway diet experience even smoother. If you ever need assistance, please email help@ketoway.diet with your account email and order number.
Sincerely,
High Diet Team
So many add ons I ended up subscribing…
So many add ons I ended up subscribing to an extra I didnt want for 3 months. I immediately contacted customer service when I realised but they were not interested. I now have an app I am reluctant to use as I am anxious I will be charged for extras. i requested reassurance to be told “On the initial page of your purchase you have been informed about the renewal of your subscription and the charges”
I cant comment on the effectiveness of the app as I dont feel confident to use it without incurring extra charges.
2 de março de 2026
Opinião espontânea
Resposta da Ketoway Diet
Dear Clare Stacey,
We regret that the add-on subscription caused confusion and anxiety about using the app. We are actively working to improve clarity during checkout. We want you to feel confident on your journey, so please email help@ketoway.diet with your account email and order number. We would be happy to look into this for you.
Sincerely,
High Diet Team
Resposta da Ketoway Diet
Dear Valerie,
We’re thrilled to hear you found our plan easy to access and informative! We are constantly working on improvements to enhance your experience. Should you ever need support, please email help@ketoway.diet with your account email and order number.
Sincerely,
High Diet Team
Do not care for the add on sales!😩
28 de fevereiro de 2026
Resposta da Ketoway Diet
Dear gayle.killion,
We appreciate your feedback regarding the add-on sales process. We are actively working on improvements to make the experience smoother for our customers. Please email help@ketoway.diet with your account email and order number if you would like to share more details or need assistance.
Sincerely,
High Diet Team
The special offers one after another…
The special offers one after another with fine print that it automatically renews makes it feel untrustworthy or more like a scam.
28 de fevereiro de 2026
Resposta da Ketoway Diet
Dear kb,
We appreciate your feedback regarding the presentation of our special offers and renewal terms. Transparency is key, and we're actively improving our checkout flow. Please email us at help@ketoway.diet with your account email and order number so we can review your subscription details.
Sincerely,
High Diet Team
Resposta da Ketoway Diet
Dear tangrisano,
We’re thrilled to hear you found our guide informative! We are dedicated to constantly improving the Ketoway diet experience. If you have any questions later, please reach out to help@ketoway.diet with your account email and order number so we can assist.
Sincerely,
High Diet Team
Resposta da Ketoway Diet
Dear ldslady,
We appreciate your feedback regarding items being "charged separately." We are actively working to make our checkout process clearer to ensure the best experience. Please email help@ketoway.diet with your account email and order number so we can address any specific questions you have about your plan.
Sincerely,
High Diet Team
Easy to go through the app lots of…
Easy to go through the app lots of support being offered great rates.
26 de fevereiro de 2026
Resposta da Ketoway Diet
Dear mzzwalker,
We are thrilled you find the app easy to navigate and appreciate the support! We’re actively working on improvements to keep your experience great. If you ever need assistance, please email help@ketoway.diet with your account email and order number.
Sincerely,
High Diet Team
Resposta da Ketoway Diet
Dear ebtrenholm,
We appreciate your feedback regarding the volume of promos sent at once. We are actively working on improvements to our messaging frequency. Please email help@ketoway.diet with your account email and order number so we can look into your preferences and assist you further.
Sincerely,
High Diet Team
Easy and planned for me
26 de fevereiro de 2026
Resposta da Ketoway Diet
Dear Sarah,
We're thrilled to hear you find the plan easy and well-structured! We are actively working on improvements to enhance your experience further. If you ever need assistance, please email help@ketoway.diet with your account email and order number so we can help.
Sincerely,
High Diet Team
I like to see pictures of the food I…
I like to see pictures of the food I can eat
25 de fevereiro de 2026
Resposta da Ketoway Diet
Dear Ann h,
We're thrilled you enjoy the "pictures of the food" included in your plan! We’re constantly working on improvements to enhance your experience even further. Please share any specific suggestions by emailing help@ketoway.diet with your account email and order number so we can assist you.
Sincerely,
High Diet Team
Easy to acsess
26 de fevereiro de 2026
Resposta da Ketoway Diet
Dear gathercolepenny,
We are glad to hear you found the platform easy to access! We are actively working on improvements to ensure a great experience. Should you need any assistance, please email help@ketoway.diet with your account email and order number.
Sincerely,
High Diet Team
A Experiência Trustpilot
Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.
As empresas podem solicitar opiniões enviando convites automáticos. Classificadas como "Verificada", pois se tratam de experiências genuínas.
Saiba mais sobre outros tipos de opiniões.
Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.
Leia mais sobre como processamos as opiniões na Trustpilot.
Aqui estão 8 dicas para escrever óptimas avaliações.
A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.
Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.