I’ve been a customer of this bank since childhood, so I’m extremely disappointed with how my recent dispute was handled. My Apple account was used for unauthorized in-game purchases totaling th... Ver mais
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Leia as opiniões dos outros
They started charging me a $25 monthly service charge without telling me on an account I don't check that often, despite keeping high balances in my other accounts and having a long standing relation... Ver mais
Inherited CD from deceased relative. Kept in CD until maturity to avoid fees. Unable to move funds to another bank without going into a branch office 3000 miles away to authorize ACH or wire t... Ver mais
I opened a checking account with the NE Phila branch. I chose Key because there was a promotional offer for new accounts. I went in and set it up in person, explained why I was using them, supplied... Ver mais
I am very disappointed with the service…
I am very disappointed with the service of Key Bank. I was scammed by an online fraudster and the bank is refusing to give me the details about the acquiring company that processed the transfers to the scammer. I was expecting the bank to protect my money, not the scammer's identity
19 de setembro de 2019
Opinião espontânea
Can't make purchase without 'fraud'…
Can't make purchase without 'fraud' triggering and turn off card. Banking phone support isn't really 24/7. F'ing people keep turning me card off for routine purchases. MASTERCARD VERIFICATION through Key fails to send out passcode to my email.
14 de março de 2019
Opinião espontânea
how do I give 0 stars
how do I give 0 stars?
stay away from this bank, if you can avoid them all.
shady very shady, believe me stay away from this people
8 de março de 2019
Opinião espontânea
THE BANK IN DOYLESTOWN PA HAS…
THE BANK IN DOYLESTOWN PA HAS UNBELIEVABLE BAD SERVICE--I SIMPLE ASKED ABOUT DEPOSIT MY CHECK IN SOME ELSES ACCOUNT--THE KEY BAMK OFFICER TOLD ME I COULD NOT DO THAT UNLESS BOTH PARTIES WERE THERE WITH A SIGNATURE GRANTEE!!
3 de agosto de 2018
Opinião espontânea
I am a new customer with key bank
I am a new customer with key bank, one of the first things the fraud department did was deactivated my card,( they said they suspected fraud).
I have purchased items from Israel that cost many hundreds of dollars; when I tried to purchase some clothes from a department store on line for (107.00), with a few cents, they deactivated my card, after deactivating the card, they never called; or texted to verify if I was the one making the purchase.
When I reported this to a manger named Ralph, of the contact department, he said, their fraud department was small; and that they couldn’t afford to text; or call everyone when they suppect fraud.
But I thought that is their job?????
Oh by the way, did I mention that he was rude????? Ralph the manger from the contact department. This happened to me from my home in East Amherst, N.Y.
18 de novembro de 2017
Opinião espontânea
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