Ordered some outdoor lighting that went missing in the post, KFDIRECT resolved the problem & sent out a new set the next day, fantastic service & will continue to use them on future projects, thanks v... Ver mais
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Leia as opiniões dos outros
I purchased some “refurbished” Airpods from KF Direct last year. They broke within 3 months (battery died and the mechanisms of the airpod was hanging off, despite light usage) and I was issued with a... Ver mais
A empresa respondeu
Second time to purchase refurbished AirPod pros from this company and I can honestly say I’ve been more than impressed. Very reasonable prices and a genuine product that works well. Very speedy delive... Ver mais
A empresa respondeu
KF-Direct provided excellent service in helping me to find the correct replacement cable for my in-house display connected to my smart meter. Neither Eon nor the smart meter manufacturer could be... Ver mais
A empresa respondeu
Informações sobre a empresa
Escrito pela empresa
KF Direct is a UK-based online retailer specializing in stylish, energy-efficient indoor and outdoor lighting solutions, including ceiling lights, wall lights, solar lights, festoon lights, and decorative lighting for homes and gardens. The company focuses on offering high-quality products at competitive prices, helping customers create beautifully illuminated living spaces with ease.
Informações de contacto
55 Longsmith Street, , GL1 2HT, Gloucester, Reino Unido
- +44 1452 26 0075
- sales@kfdirect.co.uk
- kfdirect.co.uk
3,9
Bom
856 opiniões
Sem histórico recente de solicitação de opiniões
Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas
Respondeu a 50% das suas opiniões negativas
Geralmente responde dentro de duas semanas
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Resposta da KFDirect
Dear Ed,
Thank you so much for this valuable 5-Star review. We love to satisfy our customers and hope to see you again with us.
Kind Regards,
Daniel
Customer Relations
I have already posted my review on your…
I have already posted my review on your website plus the follow up details.
20 de fevereiro de 2023
Opinião espontânea
Resposta da KFDirect
Dear Ron,
Thank you for your positive feedback which is very valuable to us.
We hope to see you again with us.
Kind Regards,
Daniel
Customer Relations
Great service
23 de fevereiro de 2023
Opinião espontânea
Resposta da KFDirect
Dear Shahzad,
Thank you for your positive feedback which is very valuable to us.
We hope to see you again with us.
Kind Regards,
Daniel
Customer Relations
Very quick delivery!!!!!!!
Very quick delivery!!!!!!!
Perfect ❤️
19 de fevereiro de 2023
Opinião espontânea
Resposta da KFDirect
Dear Andrzej,
Thank you so much for this valuable 5-Star review. We love to satisfy our customers and hope to see you again with us.
Kind Regards,
Daniel
Customer Relations
Resposta da KFDirect
Dear Pete,
Thank you so much for this valuable 5-Star review. We love to satisfy our customers and hope to see you again with us.
Kind Regards,
Daniel
Customer Relations
KF-Direct provided excellent service in…
KF-Direct provided excellent service in helping me to find the correct replacement cable for my in-house display connected to my smart meter. Neither Eon nor the smart meter manufacturer could be bothered to do this and both merely said the cable was not available - code for We Don't Care - unlike KF-Direct.
The cable reached me very quickly and it fits and it works so I am a very happy bunny.
It is a pleasure doing business with KF-Direct.
15 de fevereiro de 2023
Opinião espontânea
Resposta da KFDirect
Dear William,
Thank you so much for your review :)
We hope to see you again with us.
Kind Regards,
Daniel
Customer Relations
This company is a fantastic
This company is a fantastic, trustworthy and easy to use.
Their products are great and the prices are even better!
Will definitely be buying again.
6 de fevereiro de 2023
Opinião espontânea
Resposta da KFDirect
Dear Cixn,
Thank you for your positive feedback which is very valuable to us.
We hope to see you again with us.
Kind Regards,
Daniel
Customer Relations
The item I purchased was cheap and…
The item I purchased was cheap and works great and the delivery time was quick.
15 de fevereiro de 2023
Opinião espontânea
Resposta da KFDirect
Dear George,
Thank you so much for this valuable 5-Star review. We love to satisfy our customers and hope to see you again with us.
Kind Regards,
Daniel
Customer Relations
Great product and service
4 de fevereiro de 2023
Opinião espontânea
Resposta da KFDirect
Dear Peter,
Thank you so much for your review :)
We hope to see you again with us.
Kind Regards,
Daniel
Customer Relations
Very fast delivery
Very fast delivery, even with free delivery
17 de fevereiro de 2023
Opinião espontânea
Resposta da KFDirect
Dear melbin,
Thank you for your positive feedback which is very valuable to us.
We hope to see you again with us.
Kind Regards,
Daniel
Customer Relations
Order arrived on time
Order arrived on time, was well packed in good order,
Was of good quality.
Will highly recommend.
1 de fevereiro de 2023
Opinião espontânea
Resposta da KFDirect
Dear A.J.Bridger,
Thank you so much for this valuable 5-Star review. We love to satisfy our customers and hope to see you again with us.
Kind Regards,
Daniel
Customer Relations
Fantastic service thank you
10 de fevereiro de 2023
Opinião espontânea
Resposta da KFDirect
Dear Jill,
Thank you so much for your review :)
We hope to see you again with us.
Kind Regards,
Daniel
Customer Relations
Customer service was very good
1 de fevereiro de 2023
Opinião espontânea
Resposta da KFDirect
Dear Mustafa,
Thank you so much for your review :)
We hope to see you again with us.
Kind Regards,
Daniel
Customer Relations
Excellent service
Excellent service. Great product, good price, prompt and secure delivery. Well done.
25 de janeiro de 2023
Opinião espontânea
Resposta da KFDirect
Dear Roy,
Thank you so much for this valuable 5-Star review. We love to satisfy our customers and hope to see you again with us.
Kind Regards,
Daniel
Customer Relations
Top drawer!
Nice website, great products, easy checkout, super quick communication and delivery
2 de fevereiro de 2023
Opinião espontânea
Resposta da KFDirect
Dear Andrew,
Thank you for your positive feedback which is very valuable to us.
We hope to see you again with us.
Kind Regards,
Daniel
Customer Relations
The AirPods I ordered are were a great…
The AirPods I ordered are were a great price and work perfectly. KF-Direct shipped quickly and communicated throughout the transaction in a friendly and efficient manner.
17 de janeiro de 2023
Opinião espontânea
Resposta da KFDirect
Dear Aad,
Thank you for your positive feedback which is very valuable for us.
We hope to see you again with us.
Kind Regards,
Daniel
Customer Relations
My order can in within 5 days instead…
My order came in within 5 days instead of 8 days since I did not pay for delivery. Great service! Would definitely use again.
23 de janeiro de 2023
Opinião espontânea
Resposta da KFDirect
Dear Kelly,
Thank you so much for your review :)
We hope to see you again with us.
Kind Regards,
Daniel
Customer Relations
Illegally refusing to refund me
In addition to my last review, KF Direct is continuing to maintain that they have not received the item and will thus not be refunding me despite sharing with them multiple times the proof of postage.
I have since submitted a letter before court detailing your deceptive business practices that explicitly breach your legal obligations as a trader under the UK's Consumer Contract Regulations and expect a prompt response.
Edit: They have since refunded me
10 de janeiro de 2023
Resposta da KFDirect
Hi,
We apologize for the inconvenience this may have caused.
Please contact us via email at sales@kfdirect.co.uk and we will assist you to the best of your satisfaction.
Kind Regards
Dave
Speedy delivery competitive pricing
Speedy delivery competitive pricing
Value for money
1 de janeiro de 2023
Opinião espontânea
Resposta da KFDirect
Dear Steven,
Thank you so much for your review :)
We hope to see you again with us.
Kind Regards,
Dave
Customer Relations
Resposta da KFDirect
Dear David,
Thank you so much for this valuable 5-Star review. We love to satisfy our customers and hope to see you again with us.
Kind Regards,
Dave
Customer Relations
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