Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais

Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais

Leia as opiniões dos outros

Classificada 5 em 5 estrelas

What’s has made my experience great and why keep coming back, consists of a several things. 1-consistency-always showing up. 2-exclusivity-find what I want here more, then other sites/app. 3-“know... Ver mais

Classificada 5 em 5 estrelas

The apps dates are always right so that then I can make sure to buy those shoes online on that exact date. When the shoe already came out the app gives me a average on how much it’s reselling for and... Ver mais

Classificada 5 em 5 estrelas

The shipping was really fast. I bought the item on Monday evening and it arrived on Wednesday morning. The item arrived in perfect condition. I also like that the seller responded quickly to my messag... Ver mais

Classificada 5 em 5 estrelas

Every time I need to see what sneakers are dropping soon this is the app I use. It’s the best for telling you what day and shoe is dropping and you can also have it so you get notifications whenever t... Ver mais

Informações sobre a empresa

  1. Loja de calçado

Escrito pela empresa

Shop your favorite sneakers. Find your Grails. 100% Authentic Guaranteed. It is with great pleasure that we introduce a hassle-free shopping experience for you. All sneakers purchased are guaranteed authentic. We strive every day to create a rich seamless experience for sneakerheads. We are driven by our principles and committed to providing the best selection, prices, and customer service.


Informações de contacto

4,7

Excelente

TrustScore: 4.5 em 5

1 mil opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Não respondeu a opiniões negativas

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 1 em 5 estrelas

I ordered shoes and have been trying to…

I ordered shoes and have been trying to get ahold of support , absolutely no help . Customer service is shit ,no answers . You would think spending 300$ you would get a tracking # after 3 business days . Dont order from here , wish I dug deeper . Big red flag can’t even return the shoes

27 de março de 2026
Opinião espontânea
Classificada 1 em 5 estrelas

I ordered shoes on nov 7 2025 and still…

I ordered shoes on nov 7 2025 and still haven’t received them. I’ve wrote support several times and now they don’t even answer. This has been a horrible experience and I’ve never had this happen on other sneaker websites. I work hard for my money to just have them take my money with no regard.

7 de novembro de 2025
Opinião espontânea
Classificada 1 em 5 estrelas

Fraudulent company

Fraudulent company! I've refused a package with UPS as the customs fees were too high. UPS confirmed it was not a problem and that they would follow-up with the seller to send the package back as part of their service. Despite multiple messages to KicksOnFire both from me and UPS, they ignored us until the deadline for UPS return was expired so they can avoid refunding me (205$). Don't order from them!!!

2 de junho de 2025
Opinião espontânea
Classificada 1 em 5 estrelas

90% sure it’s a scam site.

It’s been about 3 weeks since I ordered and I’ve gotten no sign of my shoes. I also put in my direct address (Mississippi) and my shoes were delivered to somewhere in Connecticut. Don’t trust this company with your money.

4 de março de 2025
Opinião espontânea
Classificada 1 em 5 estrelas

Sendt me the wrong color shoes

Sendt me the wrong color shoes(shoes they didn’t even have on the website) and a cheaper colorway then the one i ordered. They also refused to give any sort of compensation for their mistake.

20 de outubro de 2024
Opinião espontânea
logótipo da KicksOnFire

Resposta da KicksOnFire

Thank you for bringing this matter to our attention. I sincerely apologize for the inconvenience caused by receiving the wrong item, as well as for the frustration you’ve experienced regarding this issue. This is not the level of service we strive to provide, and I deeply regret that we fell short in meeting your expectations.

To better assist you and resolve this situation promptly, could you please provide the following details?

Your order number


While I cannot undo this experience, I want to ensure we make things right for you. If a replacement in the correct colorway is unavailable, I’d like to explore alternative solutions, such as a refund. Please rest assured that I will personally oversee this matter to reach a satisfactory resolution for you.

Thank you for your patience and understanding. I look forward to your response and the opportunity to restore your trust in us.

Classificada 1 em 5 estrelas

My tracking number doesn't work

My tracking number doesn't work. I can't get any customer help assistance. I think they might be a scam website and I am going to report them to the police. Please do not spend your money on this website.

11 de setembro de 2024
Opinião espontânea
logótipo da KicksOnFire

Resposta da KicksOnFire

The tracking number usually takes a 24-48 hours to update in the postal office system. Once USPS scans it, the updates will start showing up on your order details.

Classificada 1 em 5 estrelas

bought some kicks and they cancel the…

bought some kicks and they cancel the order days before i needed it.. the reasoning was not satisfactory at all, then shorted me 50 cents on my refund... seeem unthrust worthy

4 de julho de 2024
Opinião espontânea
logótipo da KicksOnFire

Resposta da KicksOnFire

Your purchase was flagged by our quality assurance team and we opted to refund you for the order because the box was slightly damaged. However, the 50 cents is just a hold on the payment and should be returned within 2-3 business days.

Classificada 1 em 5 estrelas

Trash

Trash. Sneakers were stolen. And they refuse to refund or replace. I’ve spent thousands of dollars with this site and the first time an issue occurs I’m basically told it’s on my card company not them. Also it’s doesn’t update tracking properly. Orders that come from china have no sure delivery date but the sad part is you don’t know that it’s coming internationally until after your purchase. I WILL NEVER BUY FROM THEM AGAIN. NOT BECAUSE OF QUALITY BUT BECAUSE OF LIABILITY AND TERRIBLE CUSTOMER SERVICE. FLIGHT CLUB IS MORE PROFESSIONAL IN MY HONEST OPINION

11 de julho de 2024
Opinião espontânea

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