Kika Usa Opiniões 

492
TrustScore: 4.5 em 5

4,4

Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais

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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

We love the brand so much. You can tell a premium quality. The grooming kit bag is amazing, it has a lot of pockets inside. And very stylish the coconut balm for his nose and paw has a nice smell and... Ver mais

A empresa respondeu

Classificada 3 em 5 estrelas

out of stock on recurring order - no prior notifcation - over charge need to be corrected - al fixed now - but after years with your company am a bit surprised still a fan - just dissa... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

I’ve been feeding this dog food to my pups, and they absolutely love it! The ingredients are great, the quality is consistent, and even my picky eaters finish every meal. I’ve noticed healthier coats,... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

My last order arrived on time & was in good shape. As always my Pack was excited when I brought the box in & began opening it up. Everything that I ordered & one freebie was in the box, as I expecte... Ver mais

A empresa respondeu

Informações sobre a empresa

  1. Loja de artigos para animais de estimação

Sobre Kika Usa

Escrito pela empresa

KIKA USA– Trusted Pet Care, Backed by 40 Years of Expertise
At KIKA USA, we bring nearly 40 years of dog breeding and pet care expertise to every product we create. Founded by renowned breeder and pet care specialist Janita J. Plunge, our mission is to enhance pets’ health and happiness with science-backed nutrition and grooming solutions.
Shop now
Blog
Our story
Loyalty
Our signature brands include:
🐾 Nature’s Protection Superior Care – Premium pet food designed to support health and reduce brown tear stains.
🐾 Tauro Pro Line – Professional grooming products for a healthy coat and skin.
🐾 Misoko – Innovative pet accessories, including washable diapers, pee pads, and toys.
Every product is carefully developed, tested, and trusted by pet professionals. Experience the difference of superior pet care—because your pet deserves the best! 🐶🐱
⭐ Shop with confidence & join our pet-loving community today!

Informações de contacto

4,4

Excelente

TrustScore: 4.5 em 5

492 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que escrevam opiniões

Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas

Respondeu a 100% das suas opiniões negativas

Geralmente responde em 48 horas

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

4,4

Todas as opiniões

(492)

274 opiniões nos últimos 12 meses

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Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 5 em 5 estrelas

I received a delivery I did not want…

I received a delivery I did not want and was charged over $12 postage when it was supposed to be part of a delivery that had no postage.

26 de maio de 2026
logótipo da Kika Usa

Resposta da Kika Usa

Hello,

Please contact us via email at support@kika-usa.com so that we can carefully review this situation and help you resolve the issue.

Classificada 5 em 5 estrelas

Fast delivery

Fast delivery

26 de maio de 2026
logótipo da Kika Usa

Resposta da Kika Usa

Thank you for your feedback! We’re happy to hear that you got your products fast😊

Classificada 2 em 5 estrelas

I have been on the subscription plan…

I have been on the subscription plan for a while. I received an email stating that you were low on the Superior Care Salmon. There was no more correspondence from Superior Care. So I ordered the food myself. Then I received emails on the shipment and the tracking. Now my dog is almost out of food and UPS email me and said the item was delivered. It was not delivered to my house. I tried compete a claim with UPS but I needed information from Superior such as address, phone #, contact person. I called KIKA this morning and left a message. Noone has called as of yet and I'm out the payment for this food and now I have to find some other food for my dog.

21 de maio de 2026
logótipo da Kika Usa

Resposta da Kika Usa

We sincerely apologize for this situation.

We have reordered the products for you, and you should receive them by June 3.

Classificada 5 em 5 estrelas

I LOVE this company

I just love this company! The people , the products, the customer support! Everything about them makes it perfect ! The only place I actually enjoy spending my money!

21 de maio de 2026
logótipo da Kika Usa

Resposta da Kika Usa

Thank you for your feedback! We’re happy to hear that you liked our products!

Classificada 1 em 5 estrelas

I never got the item

I never got the item! says attempt deliver but has tons deliver no issue.

19 de maio de 2026
logótipo da Kika Usa

Resposta da Kika Usa

After checking the information in our system, we can see that the products were successfully delivered to you.

We apologize for the delay and for the inconvenience caused.

Classificada 5 em 5 estrelas

Agents were knowledgeable and super…

Agents were knowledgeable and super nice every step of the way. The food I thinking its of good quality

18 de maio de 2026
logótipo da Kika Usa

Resposta da Kika Usa

Thank you for your feedback! We’re glad to hear that you liked our products.

Classificada 5 em 5 estrelas

Lola’s Official Product Review:

Lola’s Official Product Review:

Shampoo: imprisoning. smelled suspiciously like “self care.” zero stars.
Conditioner: just shampoo’s accomplice. absolutely not.
Bath itself: violation of civil liberties.

BUT.

That cooling towel afterward????? THAT was luxury. That was spa. That was “retired heiress being gently misted on a yacht” energy. I would like 14 more immediately.

Overall review: baths suck but I survived bravely and deserve rotisserie chicken compensation.

7 de maio de 2026
logótipo da Kika Usa

Resposta da Kika Usa

Thank you for your feedback! We’re glad to hear that you liked our products.

Classificada 2 em 5 estrelas

Will not take returns if opened

Will not take returns if opened . How do you know if it works if you don’t try it? Obviously do not stand behind your product otherwise you would give a refund as the product doesn’t work

23 de maio de 2026
Opinião espontânea
logótipo da Kika Usa

Resposta da Kika Usa

We understand your concern, however, opened products cannot be returned for hygiene and safety reasons. This is a standard policy applied to ensure product integrity for all customers.

Classificada 1 em 5 estrelas

Product lost upon delivery

Product lost upon delivery. Reached out to company and no response. No one returned call or voicemail. Will not recommend.

5 de maio de 2026
logótipo da Kika Usa

Resposta da Kika Usa

We have already responded to your inquiry and provided delivery confirmation, including photos showing that the parcel was successfully delivered.

If you are still unable to locate your package, please contact us again and we will gladly re-check everything with the courier service and assist you further.

Classificada 4 em 5 estrelas

Flavorful food

The food has all the nutrition our dogs need and they like it

4 de maio de 2026
logótipo da Kika Usa

Resposta da Kika Usa

Thank you for your feedback! We’re glad to hear that you liked our products.

Classificada 5 em 5 estrelas

Estoy súper feliz con este producto…

Estoy súper feliz con este producto para mis perritos les encanta mucho i no tienen más sus ojitos manchados

30 de abril de 2026
logótipo da Kika Usa

Resposta da Kika Usa

Muchas gracias por su comentario! Nos alegra mucho saber que nuestro producto ayudó a sus perritos

Classificada 5 em 5 estrelas

Fast Delivery

Fast Delivery

29 de abril de 2026
logótipo da Kika Usa

Resposta da Kika Usa

Thank you for your feedback! We’re glad to hear that your order arrived quickly.

Classificada 5 em 5 estrelas

Great food

Great food . Very happy with quality and my dogs love it

4 de maio de 2026
logótipo da Kika Usa

Resposta da Kika Usa

Thank you for your feedback! We’re glad to hear that you liked our products.

Classificada 5 em 5 estrelas

The dog food is great

The dog food is great. My fur babies love their food now!

4 de maio de 2026
logótipo da Kika Usa

Resposta da Kika Usa

Thank you for your feedback! We’re glad that you liked our products.

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As empresas podem solicitar opiniões enviando convites automáticos. Classificadas como "Verificada", pois se tratam de experiências genuínas.

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