Kika Usa Opiniões 

492
TrustScore: 4.5 em 5

4,4

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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

We love the brand so much. You can tell a premium quality. The grooming kit bag is amazing, it has a lot of pockets inside. And very stylish the coconut balm for his nose and paw has a nice smell and... Ver mais

A empresa respondeu

Classificada 3 em 5 estrelas

out of stock on recurring order - no prior notifcation - over charge need to be corrected - al fixed now - but after years with your company am a bit surprised still a fan - just dissa... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

I’ve been feeding this dog food to my pups, and they absolutely love it! The ingredients are great, the quality is consistent, and even my picky eaters finish every meal. I’ve noticed healthier coats,... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

My last order arrived on time & was in good shape. As always my Pack was excited when I brought the box in & began opening it up. Everything that I ordered & one freebie was in the box, as I expecte... Ver mais

A empresa respondeu

Informações sobre a empresa

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Sobre Kika Usa

Escrito pela empresa

KIKA USA– Trusted Pet Care, Backed by 40 Years of Expertise
At KIKA USA, we bring nearly 40 years of dog breeding and pet care expertise to every product we create. Founded by renowned breeder and pet care specialist Janita J. Plunge, our mission is to enhance pets’ health and happiness with science-backed nutrition and grooming solutions.
Shop now
Blog
Our story
Loyalty
Our signature brands include:
🐾 Nature’s Protection Superior Care – Premium pet food designed to support health and reduce brown tear stains.
🐾 Tauro Pro Line – Professional grooming products for a healthy coat and skin.
🐾 Misoko – Innovative pet accessories, including washable diapers, pee pads, and toys.
Every product is carefully developed, tested, and trusted by pet professionals. Experience the difference of superior pet care—because your pet deserves the best! 🐶🐱
⭐ Shop with confidence & join our pet-loving community today!

Informações de contacto

4,4

Excelente

TrustScore: 4.5 em 5

492 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

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4,4

Todas as opiniões

(492)

274 opiniões nos últimos 12 meses

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Classificada 5 em 5 estrelas

Superior Dog Food… Great Service

Superior Care Pet dog food has been great for my French Bulldog, it’s improved the appearance of her coat and is easily digestible. My subscription is always received in a timely manner.

15 de janeiro de 2026
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Resposta da Kika Usa

Thank you for your feedback! We’re so glad to hear the food has been great for your French Bulldog and that you’ve seen improvements in her coat and digestion. It’s also wonderful to know your subscription arrives on time.

Warmly,
Superiorcare.pet team

Classificada 5 em 5 estrelas

Perfect for Millie

Our little 5 lb Maltese loves your food! She has thrived on it. Have always done well. Have NEVER had any digestive issues whatsoever.

12 de janeiro de 2026
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Resposta da Kika Usa

Thank you so much for your wonderful feedback! We’re thrilled to hear your little Maltese is thriving on the food and has had such a great experience with digestion. It means a lot to us to be part of her healthy routine.

Warmly,
Superiorcare.pet team

Classificada 5 em 5 estrelas

Ordering was fairly simple though the…

Ordering was fairly simple though the search seemed to not always show all of the options

16 de janeiro de 2026
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Resposta da Kika Usa

Thank you for your feedback! We’re glad to hear ordering was fairly simple, and we appreciate you pointing out the search issue. We’re continuously working to improve the website experience so all options are easier to find.

Warmly,
Superiorcare.pet team

Classificada 1 em 5 estrelas

I don’t have a clue how you did

I don’t have a clue how you did. I just got the product. I’ve asked over and over again for this company to STOP EMAILING ME. IVE REVEIVED ABOUT 25 so far. This makes me never want to buy another thing from your company.

19 de janeiro de 2026
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Resposta da Kika Usa

We’re very sorry for the frustration this has caused, and we truly understand how upsetting repeated emails can be. This is not the experience we want for anyone. You can unsubscribe at any time using the link at the bottom of any email, and we will also make sure your email preferences are reviewed on our end to stop further messages. We sincerely apologize for the inconvenience and appreciate you bringing this to our attention.

Warmly,
Superiorcare.pet team

Classificada 5 em 5 estrelas

My Golden Retriever does great on your…

My Golden Retriever does great on your product.
coat looks great nd she has good stools.

19 de janeiro de 2026
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Resposta da Kika Usa

Thank you for your feedback! We’re happy to hear your Golden Retriever is doing great on our product and that her coat looks good and digestion is healthy.

Warmly,
Superiorcare.pet team

Classificada 5 em 5 estrelas

Faster service this time.

16 de janeiro de 2026
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Resposta da Kika Usa

Thank you for your feedback! We’re glad to hear the service was faster this time and appreciate you letting us know.

Warmly,
Superiorcare.pet team

Classificada 5 em 5 estrelas

New Customer turned forever Customer!

I wasnt sure about ordering from this place as I am hesitant to order from a place I havent ordered from before but I finally decided to give it a try after seeing some really great deals for clippers I wanted and some soaps I was hoping to try.
I placed my ordered and the clipper set with my brushes and nail clippers got here and even though everything i got was very affordable, it was still great quality!
I received my shampoo and conditioner jugs I ordered the next day and could see that something must have busted inside since the box looked wet. I opened it up and sure enough, two of the four bottles must have been damaged on the route. The seal around the opening had leaked. I contacted Superior care and told them what had happened. They asked for pictures of the jugs that had leaked, I sent them and they sent out two brand new jugs the next day! Im so pleased with the customer service and even more pleased with all my new grooming items and shampoos and conditioners. My dogs are looking great and smell good too!
Thank you so much Superior Care Pet!

5 de janeiro de 2026
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Resposta da Kika Usa

Thank you so much for sharing your experience with us! We’re thrilled to hear that your first order turned you into a forever customer. It means a lot that you took a chance on us and found both the grooming tools and shampoos to be high quality and affordable.

We’re sorry about the issue with the leaking bottles, but we’re glad our team was able to resolve it quickly and get replacements out to you right away. Hearing that your dogs are looking great and smelling wonderful truly makes our day. Thank you for your trust, your kind words, and for being part of the Superior Care family!

Warmly,
Superiorcare.pet team

Classificada 5 em 5 estrelas

Excellent products!

Excellent products...both the food and the grooming items.
My dogs love the food.
I personally really love the Tauro Pro Line Fur Growth products.

2 de janeiro de 2026
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Resposta da Kika Usa

Thank you for your feedback! We’re so glad to hear your dogs love the food and that you’re enjoying both the food and grooming items. It’s great to know the Fur Growth products have been a favorite for you.

Warmly,
Superiorcare.pet team

Classificada 5 em 5 estrelas

Poms Love This food!

My pomeranians are doing wonderful on this food. Tear stains are much improved, The company gets product out immediately and it is always fresh. The packaging is great as it seals back up very easy in order to keep the food fresh. I highly recommend.

9 de janeiro de 2026
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Resposta da Kika Usa

Thank you so much for your wonderful feedback! We’re thrilled to hear your Pomeranians are doing so well on the food and that you’ve seen such great improvement with tear stains. We’re also glad you appreciate the freshness, quick shipping, and resealable packaging. Your recommendation truly means a lot to us.

Warmly,
Superiorcare.pet team

Classificada 5 em 5 estrelas

Speedy delivery on my order love your…

Speedy delivery on my order love your products

8 de janeiro de 2026
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Resposta da Kika Usa

Thank you for your feedback! We’re glad to hear your order arrived quickly and that you love our products.

Warmly,
Superiorcare.pet team

Classificada 5 em 5 estrelas

The food is fresh and easy to digest

The food is fresh and easy to digest

5 de janeiro de 2026
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Resposta da Kika Usa

Thank you for your feedback! We’re glad to hear the food is fresh and easy to digest. It’s wonderful to know it’s agreeing well with your pet.

Warmly,
Superiorcare.pet team

Classificada 5 em 5 estrelas

My miniature schnauzer is such a picky…

My miniature schnauzer is such a picky eater but she loves this tiny food. Its so easy for her to eat. I am so happy that I have found this little stuff. Also she lives the sticks for joints and dental.

5 de janeiro de 2026
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Resposta da Kika Usa

Thank you for sharing your experience! We’re so happy to hear your miniature schnauzer is enjoying the tiny kibble and finds it easy to eat. It’s great to know she also loves the joint and dental sticks. We truly appreciate you choosing Superior Care.

Warmly,
Superiorcare.pet team

Classificada 4 em 5 estrelas

What made it frustrating is the…

What made it frustrating is the inability to reach you and deal with you on the Phone.

2 de janeiro de 2026
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Resposta da Kika Usa

Thank you for your feedback, and we’re sorry for the frustration this caused. We understand how important it is to be able to reach customer service easily. Our customer support operates during business hours, Monday–Friday, 9 AM–5 PM CDT. We truly appreciate your patience and are always here to help within those hours.

Warmly,
Superiorcare.pet team

Classificada 5 em 5 estrelas

Great food!

22 de dezembro de 2025
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Resposta da Kika Usa

Thank you for your feedback! We’re happy to hear your dog's enjoying the food.

Warmly,
Superiorcare.pet team

Classificada 5 em 5 estrelas

So far so good

So far so good. She loves the food. Hoping it does the trick on the tear stains.

22 de dezembro de 2025
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Resposta da Kika Usa

Thank you for your feedback! We’re glad to hear she loves the food, and we hope you’ll continue to see positive results with tear stains over time.

Warmly,
Superiorcare.pet team

Classificada 5 em 5 estrelas

Superior Care Pet Food is the best!

Superior Care Pet Food is absolutely the best for my Bichon, Bella! The staining around her eyes has completely cleared up and she is happy and healthy. Thank you!

22 de dezembro de 2025
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Resposta da Kika Usa

Thank you so much for sharing this wonderful feedback! We’re thrilled to hear that Bella is doing so well and that her tear staining has completely cleared up. It means a lot to us to know she’s happy and healthy.

Warmly,
Superiorcare.pet team

Classificada 5 em 5 estrelas

Will order again

I got the products I ordered in a reasonable amount of time. The quality is good.

29 de dezembro de 2025
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Resposta da Kika Usa

Thank you for your feedback! We’re happy to hear your order arrived in a reasonable time and that you’re pleased with the quality. We look forward to serving you again.

Warmly,
Superiorcare.pet team

Classificada 5 em 5 estrelas

Great customer service!

30 de dezembro de 2025
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Resposta da Kika Usa

Thank you for your feedback! We’re glad to hear you had a great experience with our customer service.

Warmly,
Superiorcare.pet team

Classificada 5 em 5 estrelas

Review

Great! She loves it! quick shipping, affordable price smooth transaction

15 de dezembro de 2025
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Resposta da Kika Usa

Kim,

Thank you for your feedback! We’re so happy to hear she loves it and that everything - from shipping to pricing and the ordering process - went smoothly.

Warmly,
Superiorcare.pet team

Classificada 1 em 5 estrelas

Sent a question in and never heard back…

Sent a question in and never heard back from anyone.

16 de dezembro de 2025
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Resposta da Kika Usa

Samantha,

We’re sorry for the confusion and appreciate you bringing this to our attention. We did receive your email regarding a possible picking mistake and replied right away, asking for photos as part of our standard process so we could resolve the issue quickly.

Unfortunately, we didn’t hear back after that. We’ve just sent another email - please check your inbox (and spam folder), and once we receive the photos, we’ll take care of this immediately.

Warmly,
Superiorcare.pet team

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