Kikillo Opiniões 

348
TrustScore: 2.5 em 5

2,6

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Leia as opiniões dos outros

Classificada 2 em 5 estrelas

Bad, uncomfortable and cheap-feeling material and non-existent support. I ordered from these guys a few years ago and the old shirt feels like a completely different material, even though the new one... Ver mais

Classificada 1 em 5 estrelas

Poor customer service. They only confirmed 1 of my 2 orders while taking both payments. Ive contacted them and told me to contact my financial institution for reimbursement. But oh tadda: I got my sec... Ver mais

Classificada 5 em 5 estrelas

LOVE my sweaters! I'm a returning customer after 4 happy years with one of their pullovers. It's been one of my favorites and dozens of folks have complimented it. I figured I'd see what Kikillo has... Ver mais

Classificada 1 em 5 estrelas

Truly awful products. Would avoid at all costs. Bought a pair of shorts after seeing them online. Quality of product is shockingly low, design is nothing like the site, the shorts are supposedly s... Ver mais

Informações sobre a empresa

  1. Loja de roupa urbana

Escrito pela empresa

Unique clothing gear.


Informações de contacto

2,6

Mau

TrustScore: 2.5 em 5

348 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que escrevam opiniões

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Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

2,6

Todas as opiniões

(348)

9 opiniões nos últimos 12 meses

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Classificada 1 em 5 estrelas

False advertisement

I ordered 3 pieces, 2 of them were advertised as 27% cotton, I received 95% polyester products. Tried talking to costumer support to no avail. Awful experience.

11 de março de 2025
Classificada 1 em 5 estrelas

Received wrong size compared to their chart, they refused to swap/refund my order...

They declined my request to return or swap the order, citing theie policy that "all orders are final". However, the size of the item received significantly differed from the size indicated on their chart.
I would like to suggest that everyone should be cautious when ordering from Kikillo, as it seems that customer service is not a priority, and satisfaction may not be a concern at all.

10 de março de 2025
Opinião espontânea
Classificada 1 em 5 estrelas

I tried to return items and your…

I tried to return items and your customer service ignored me 7 emails were sent

23 de fevereiro de 2025
logótipo da Kikillo

Resposta da Kikillo

Thank you for reaching out, and we’re really sorry to hear about your experience.
Just to clarify, all of our products are made to order using a print-on-demand model. This means each item is produced individually once an order is placed, and we don’t hold stock.
Due to this model — and to minimize waste for sustainability reasons — we do not accept returns or exchanges unless the item is defective or there was a mistake in your order.
This policy is clearly stated in our Terms & Conditions, which are available on our website and agreed to at checkout.
We understand this may be frustrating, and we genuinely appreciate your support of more responsible production practices.
If your order arrived with any issue (e.g. damaged, misprinted, wrong item), please send us a photo and we’ll be happy to assist right away.
Best regards

Classificada 1 em 5 estrelas

terrible customer service

all seemed fine at first glance, but it became a horrible experience. the website mentions return is possible if there is an issue with the item, but customer service responds 1 standard (and very dismissive) response then never again. seems they don't care for customer satisfaction, only about money. scammers all the way. don't recommend at all!

10 de fevereiro de 2025
Classificada 2 em 5 estrelas

Garment quality not to my liking

The quality of the sweatshirt is not what I expected. It fits fine but the seams are really tight and it's difficult to put on and take off. Since the designs are printed on Printful garments, I guess that's the reason of not having proper quality assessment. I'd wish the design was printed on better quality clothing

11 de fevereiro de 2025
Classificada 1 em 5 estrelas

Please read don’t be dumb like me

The quality of the “sweatshirt” I bought was absolutely terrible - falsely advertised as a sweatshirt material but what arrived was a really cheap sort of plastic feeling thing. The fit was also not as advertised and doesn’t even look like a sweatshirt when worn.

The owner of the company should be absolutely ashamed of themselves swindling people in times like this, good luck getting anything from customer service as “all sales are final” - wouldn’t be surprised if it was a virtual assistant auto-firing responses. Money down the drain but lesson learned I guess.

27 de fevereiro de 2025
Opinião espontânea
Classificada 1 em 5 estrelas

Absolutely inferior quality. No return possible.

Absolutely inferior quality. Looks and feels like a cheap plastic carnival piece. Caution: you have no option to return the goods. I only get a standard reply that the item was supposedly made just for me, which is absolute nonsense. They just want to protect themselves. Further emails remain unanswered by the service department.

20 de fevereiro de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

LOVE!!

LOVE my sweaters!
I'm a returning customer after 4 happy years with one of their pullovers. It's been one of my favorites and dozens of folks have complimented it. I figured I'd see what Kikillo has added since my last purchase and ordered three more! They're all of excellent quality, the graphics are sharp, the inside is soft, material is lightweight, and the sizing chart is accurate.
One thing to note is that the material is not stretchy. I am personally okay with that, but if you want a baggier, less fitted sweater, I'd size up.

28 de janeiro de 2025
Classificada 2 em 5 estrelas

Save your money

Fast shipping. Pants are low quality but the print is good. Unfortunately looks like it will come out in a few washes. Also wayyyy too overpriced for quality. Would not buy again :/

17 de janeiro de 2025

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