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Very disappointing experience. The flat was not handed over in the “excellent” condition described – hallway light never worked, bathroom drainage was slow, and the bathroom light failed again shortly after repair.

Despite us cleaning thoroughly for hours before moving out and leaving the property in good condition, the agency tried to deduct £174 for cleaning, providing only an invoice and no photographic proof. When challenged, they even suggested we “contribute” part of the cost instead of justifying the charge.

We caused no damage, yet still faced an unfair deduction. Tenants should be very cautious – be ready to escalate to the Tenancy Deposit Scheme if you want fair treatment.

Moved from out of the UK into Manchester and I will say this…. From the time of inquiry into a flat, to move in, Kingsdene was NOTHING BUT AMAZING!
They were attentive, helped me navigate a new tenancy. They even were able to do a virtual tour of the flat I was interested in.

Jacob, Kirsten, Faye and the whole team were super friendly and just an absolute pleasure to work with.
If you’re moving, and need a great team to help you, I highly recommend Kingsdene!!

When it comes time to buy a property, I’ll be back!!!

Thank you Kingsdene!

I have been dealing with the lettings team at Kingsdene (formerly when they were employed by JLL too) for many years and they are excellent. The team (I usually deal with Lela and Laura) are very responsive and always give me excellent advice. Most importantly, they organise the whole process of finding new tenants, doing checks and collecting references and setting up contracts. I would highly recommend them.

I have lived at Santorini, City Island for about 6 years. I am only moving due to retiring soon and moving to the coast as you do.
Laura as been a massive help over the years.
Laura and the team are only an email away and only too happy to help you.
A massive thanks for helping make my stay at City Island a good one.

All the very best.
Tim Foster 👋

This is my first renting in the UK and Charley from Kingsdene helped through the whole process. She made the whole experience very easy and straightforward.

Great experience with Charley during the search, viewing and following stages. Really appreciated her friendly and responsive approach - highly recommended. Really looking forward to moving in soon.

Kingsdene Estate Agents have been nothing short of amazing for me personally, Gurjit and Faye are the respective team members who have assisted me with renting a flat in Central Manchester. Tenancy swaps and repairs have arisen during my contract which can be stressful.

The rental market isn't easy for the consumer but both Gurjit and Faye make it so much more manageable as they are exceptional at their jobs and not to mention just generally nice people.

Thanks Faye and Gurjit for your help, I am so grateful and because of employees like yourself Kingsdene rank the highest out of the several big, named estate agents I've used in Manchester.

Charley was very helpful and so kind with the entire procedure. Extremely patient with everything and I’m very happy with the services provided!

Faye Hamilton from kings dene property is amazing, she's professional and replies to queries quick. I believe this will be a smooth move in.

We had a great experience with Charley at Kingsdene during our search for a flat to rent. She was really helpful and very responsive which made the whole process really smooth. We are looking forward to moving into our lovely new flat!

This was my first time renting in the UK and it was easy to do that with Kingsdene. Faye Hamilton was very nice and she responded quickly if I had any problems. I hope the process will go smoothly over my tenancy as well.

Had a few flat viewings with Jacob and he was excellent. Punctual and knowledgeable. Would highly recommend.

Fantastic when it came down to moving out- good communication, smooth return of deposit, timely inspection and instructions on how they want to get the keys back. Very positive! Whilst I was living in the property it took a bit of nudging to get a radiator fixed but once they’ve sent a man to repair it, it was all done in one day. So overall, not a bad experience.

The Team at Kingsdene have been so helpful with arranging my new tenancy, making the process as smooth as possible. Charley was particularly helpful not only with the viewing for the property but also with the referencing process, making the experience as easy as possible.

This was my first time renting and Laura Holdsworth made the process super smooth. All my questions and emails, no matter how many I sent, were answered promptly and effectively. I would definitely recommend Kingsdene for others looking to rent.

Kingsdene has helped us massively in securing a flat that is so lovely and will be a great flat for us as a couple until we decide to buy a property. Charley Wosser was our agent and was so helpful and lovely when showing us around. Everything was really clear and had fast responses to help us put down our deposits and secure our new flat. I would definitely recommend to anyone looking to rent!

Just booked a studio and had a great experience so far. Special thanks to Charley Wosser for showing me the flat and patiently helping me through the process, especially with collecting all the required documents. Looking forward to signing the contract and moving in, and I hope the same level of professionalism and support continues throughout my tenancy.

Effective group and staff. I want to express my gratitude to Charley for her help and guidance. She is very kind and positive!

We have just been through the rental process with Kingsdene and they can't be faulted.

Everything was so quick and seamless in comparison to many other letting agents over the years.

Charley managed our viewing and was extremely helpful, having all the essential information to hand.

We then dealt with Faye for the next stages, and once again, she was invaluable and notably quick to respond to any queries we had.

Very impressed overall!

I had a great experience with Kingsdene Property and especially with Victoria Gilroy, who was incredibly helpful, professional, and responsive throughout the entire process. She made everything smooth and easy, from referencing to moving in. Communication was always clear, and any questions we had were answered quickly.

Thank you again for all the support. Highly recommended!