Kinzeno Opiniões 

57
TrustScore: 4.5 em 5

4,3

Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais

Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais

Leia as opiniões dos outros

Classificada 4 em 5 estrelas

Yes easy to place the order, however, I didn't enjoy being pestered to upsell on items I wasn't interested in. Looking forward to try this out and see if it really does help.

A empresa respondeu

Classificada 5 em 5 estrelas

I was happy with the service. I only wanted the cream and then you had all the specials that you could add which I found became expensive

A empresa respondeu

Classificada 4 em 5 estrelas

Easy to navigate....but will reserve my review until I actually get the product and start using it

A empresa respondeu

Classificada 4 em 5 estrelas

Seams like a good product with good information but don't like having to go through a bunch of ads to check out.

A empresa respondeu


Informações de contacto

4,3

Excelente

TrustScore: 4.5 em 5

57 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de solicitação de opiniões

Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas

Respondeu a 66% das suas opiniões negativas

Geralmente responde em 14 horas

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

4,3

Todas as opiniões

(57)

55 opiniões nos últimos 12 meses

Escreva uma opinião
Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 1 em 5 estrelas

Poco onesti indicano una cifra poi…

Poco onesti indicano una cifra poi fatturano un altra non arriva la conferma di un ordine allora lo rifai così mi hanno tolto 160 fr in un attimo e non puoi più annullare l'ordine quando te ne accorgi

12 de julho de 2026
Opinião espontânea
logótipo da Kinzeno

Resposta da Kinzeno

Ciao Alfredo,

Grazie per aver condiviso le tue preoccupazioni con noi. Capisco perfettamente quanto possa essere frustrante riscontrare una discrepanza tra l'importo preventivato e la fattura finale, soprattutto quando la procedura d'ordine non è chiara.

Desidero assicurarti che prenderò sul serio il tuo feedback e che indagherò a fondo sulla situazione. Per noi è fondamentale che i nostri clienti si sentano sicuri e informati durante tutto il processo d'acquisto. Analizzerò i dettagli del tuo ordine per capire cosa è andato storto ed esplorare possibili soluzioni, tra cui la possibilità di un rimborso o di chiarimenti sugli addebiti.

Ti contatterò a breve via email per approfondire la questione. Se non dovessi ricevere mie notizie, non esitare a contattarmi direttamente all'indirizzo https://kinzeno.com/contact-2 con oggetto "Trustpilot – Kinzeno" in modo da poter affrontare tempestivamente le tue preoccupazioni.

Grazie per averci dato l'opportunità di risolvere questo problema. Spero di riconquistare la tua fiducia nel nostro servizio.

Cordiali saluti,

Jayda Torres
Responsabile Assistenza Clienti Kinzeno

Classificada 4 em 5 estrelas

Yes easy to place the order

Yes easy to place the order, however, I didn't enjoy being pestered to upsell on items I wasn't interested in.
Looking forward to try this out and see if it really does help.

12 de julho de 2026
Opinião espontânea
logótipo da Kinzeno

Resposta da Kinzeno

Hi David,

Thank you for taking the time to share your thoughts. It's great to hear that placing the order was straightforward. However, it's unfortunate that the upselling aspect detracted from your experience. Customer satisfaction is a priority, and your feedback is invaluable in refining the process.

If there are any questions or further assistance needed, please don't hesitate to reach out directly or use the contact form at https://kinzeno.com/contact-2 with the subject line "Trustpilot – Kinzeno."

Thank you for choosing Kinzeno. Looking forward to your feedback after trying the product!

Warm regards,

Jayda Torres
Kinzeno Customer Care Manager

Classificada 4 em 5 estrelas

Easy to navigate....but will reserve my…

Easy to navigate....but will reserve my review until I actually get the product and start using it

12 de julho de 2026
Opinião espontânea
logótipo da Kinzeno

Resposta da Kinzeno

Hi Lorraine,

Thank you for your thoughtful feedback. It's great to hear that the navigation is user-friendly. Anticipation for the product is completely understandable, and your review will be valuable once you've had the chance to use it.

If there are any questions or additional support needed before your product arrives, please don’t hesitate to reach out directly or use the contact form at https://kinzeno.com/contact-2 with "Trustpilot – Kinzeno" in the subject line.

Thank you for considering us, and looking forward to your experience!

Warm regards,

Jayda Torres
Kinzeno Customer Care Manager

Classificada 4 em 5 estrelas

Shopping Experience

I do appreciate the discount when purchasing more than 1 item.

12 de julho de 2026
Opinião espontânea
logótipo da Kinzeno

Resposta da Kinzeno

Hi Philipp,

Thank you for your valuable feedback regarding the discount offered on multiple purchases. It's wonderful to hear that this feature enhances your shopping experience. Your input is essential in helping to create a seamless and rewarding experience for all customers.

Should you require any assistance or have further inquiries, please don’t hesitate to reach out directly, or visit our contact page at https://kinzeno.com/contact-2 and use the subject line "Trustpilot – Kinzeno."

Thank you for choosing us, and I look forward to serving you again!

Warm regards,

Jayda Torres
Kinzeno Customer Care Manager

Classificada 5 em 5 estrelas

Ease of placing the order

11 de julho de 2026
Opinião espontânea
logótipo da Kinzeno

Resposta da Kinzeno

Hi George,

Thank you for your review regarding the ease of placing an order. Your feedback is invaluable and plays a crucial role in ensuring a smooth experience for all customers.

For any further assistance, please don’t hesitate to reach out directly or use the contact form available at https://kinzeno.com/contact-2 with the subject line "Trustpilot – Kinzeno."

Thanks again for your support, and looking forward to continuing to serve you!

Warm regards,

Jayda Torres
Kinzeno Customer Care Manager

Classificada 5 em 5 estrelas

Payment options and easy.

11 de julho de 2026
Opinião espontânea
logótipo da Kinzeno

Resposta da Kinzeno

Hi Cathy,

Thank you for your positive feedback regarding the payment options. It's wonderful to know that the process was straightforward for you. Your experience is important, and the goal is to ensure convenience for all customers.

Should you have any further questions or need assistance, please don't hesitate to reach out through the contact form at https://kinzeno.com/contact-2 with the subject line "Trustpilot – Kinzeno."

Thank you once again for your support!

Warm regards,

Jayda Torres
Kinzeno Customer Care Manager

Classificada 5 em 5 estrelas

Product

Interest in new product for relief

11 de julho de 2026
Opinião espontânea
logótipo da Kinzeno

Resposta da Kinzeno

Hi Felix,

Thank you for your interest in our new product for relief. Your feedback is valuable, and it’s encouraging to know that customers are seeking innovative solutions.

Should you have any questions or require assistance, please don’t hesitate to reach out directly or use our contact form at https://kinzeno.com/contact-2 with the subject line "Trustpilot – Kinzeno."

Thank you for considering us, and looking forward to assisting you further!

Warm regards,

Jayda Torres
Kinzeno Customer Care Manager

Classificada 5 em 5 estrelas

Very easy to place an order

11 de julho de 2026
Opinião espontânea
logótipo da Kinzeno

Resposta da Kinzeno

Hi Gordon,

Thank you for taking the time to share your positive experience. It’s wonderful to hear that placing an order was straightforward for you. Ensuring a smooth and hassle-free process for customers is a top priority.

If there’s anything more you need, don’t hesitate to reach out directly or use the contact form at https://kinzeno.com/contact-2 with "Trustpilot – Kinzeno" in the subject line.

Thank you once again for your support, and looking forward to serving you in the future!

Warm regards,

Jayda Torres
Kinzeno Customer Care Manager

Classificada 5 em 5 estrelas

Easy to understand

Easy to understand

10 de julho de 2026
Opinião espontânea
logótipo da Kinzeno

Resposta da Kinzeno

Hi Robert,

Thank you for your valuable feedback on Trustpilot. We are thrilled to hear that you found the experience easy to understand. Your satisfaction is our top priority, and we are committed to providing a seamless experience for all our customers.

If you have any questions or need assistance, please feel free to reach out to me directly or use our contact form at https://kinzeno.com/contact-2, selecting the subject line "Trustpilot – Kinzeno."

We appreciate your support and look forward to continuing to serve you!

Warm regards,

Jayda Torres
Kinzeno Customer Care Manager

Classificada 4 em 5 estrelas

Sounds Great!

Seems well explained but did not appreciate all the hidden product offers

10 de julho de 2026
Opinião espontânea
logótipo da Kinzeno

Resposta da Kinzeno

Hi Helen,

Thank you for taking the time to share your thoughts with us. I appreciate your feedback regarding the product offers, and I understand how they can sometimes feel overwhelming. Our goal is to provide a clear and enjoyable experience for our customers, and your insights are invaluable in helping us improve.

If you have any further questions or need assistance, please don't hesitate to reach out directly or use our contact form at https://kinzeno.com/contact-2 with the subject line "Trustpilot – Kinzeno."

Thank you for choosing Kinzeno. We look forward to serving you better!

Best regards,

Jayda Torres
Kinzeno Customer Care Manager

Classificada 5 em 5 estrelas

Good Website. Easy to use!

Good Web site. Good information! Easy to use!

10 de julho de 2026
Opinião espontânea
logótipo da Kinzeno

Resposta da Kinzeno

Hi,

Thank you for your positive feedback! I am delighted to hear that you found our website informative and user-friendly. Your satisfaction is our top priority, and we strive to provide a seamless experience for all our users.

If you have any questions or need further assistance, please don’t hesitate to reach out directly or use our contact form at https://kinzeno.com/contact-2 with the subject line "Trustpilot – Kinzeno."

I truly appreciate your support and look forward to continuing to serve you!

Best regards,

Jayda Torres
Kinzeno Customer Care Manager

Classificada 4 em 5 estrelas

Value for money spent.

10 de julho de 2026
Opinião espontânea
logótipo da Kinzeno

Resposta da Kinzeno

Hi Nancy,

Thank you for your thoughtful review and for recognizing the value we provide. I genuinely appreciate your feedback and are committed to ensuring our offerings meet your expectations.

If you have any further questions or need assistance, please feel free to contact me directly or use our contact form at https://kinzeno.com/contact-2, selecting the subject line "Trustpilot – Kinzeno."

Thank you once again for choosing Kinzeno. We look forward to continuing to serve you!

Best,
Jayda Torres
Kinzeno Customer Care Manager

Classificada 5 em 5 estrelas

Easy process.

10 de julho de 2026
Opinião espontânea
logótipo da Kinzeno

Resposta da Kinzeno

Hi Kevin,

Thank you for your positive feedback regarding the ease of our process. I greatly appreciate your input and are committed to maintaining a seamless experience for our customers.

If you have any further comments or need assistance, please don’t hesitate to reach out directly or use our contact form at https://kinzeno.com/contact-2 with the subject line "Trustpilot – Kinzeno."

We value your support and look forward to serving you again!

Best regards,
Jayda Torres
Kinzeno Customer Care Manager

Classificada 5 em 5 estrelas

It is cheap and this is tedious

It is cheap and this is tedious

10 de julho de 2026
Opinião espontânea
logótipo da Kinzeno

Resposta da Kinzeno

Hi Debra,

Thank you for taking the time to share your thoughts with us. I understand that you found it to be both cheap and somewhat tedious. Your feedback is invaluable, and I assure you that I am looking into your concerns to enhance our offerings.

Please keep an eye on your email for updates as we work on improvements. If you have any immediate questions or need assistance, don't hesitate to reach out directly or through our contact form at https://kinzeno.com/contact-2 with the subject line "Trustpilot – Kinzeno."

We appreciate your support and look forward to better serving you in the future!

Warm regards,

Jayda Torres
Kinzeno Customer Care Manager

Classificada 5 em 5 estrelas

I will tell you more when I receive my…

I will tell you more when I receive my order!

8 de julho de 2026
Opinião espontânea
logótipo da Kinzeno

Resposta da Kinzeno

Hi Anne,

Thank you for your message! I completely understand your eagerness to share more once your order arrives. It's wonderful to hear that you're excited about your experience with Kinzeno.

Your willingness to share your thoughts means so much to us, and it truly inspires our team to keep enhancing every aspect of our customer journey.

If you have any questions or need assistance as you await your order, please feel free to reach out through https://kinzeno.com/contact-2. I’m here to help!

Thank you once again for your support.


Best regards,
Kinzeno Customer Care Manager

Classificada 5 em 5 estrelas

NI have nothing to add at this time

NI have nothing to add at this time. Thank you so much for he opportunity.

8 de julho de 2026
Opinião espontânea
logótipo da Kinzeno

Resposta da Kinzeno

Hi Stephanie,

I’m so glad to hear that your experience with Kinzeno has been a positive one. It truly means a lot to us that our customers are satisfied with their purchases.

Thank you for taking the time to share your thoughts. Your feedback inspires us to keep enhancing the customer experience.

If you ever have any questions or need assistance down the line, please feel free to reach out through https://kinzeno.com/contact-2. I’m here to help!

Thanks once more for your support.



Kinzeno Customer Care Manager

A Experiência Trustpilot

Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.

As empresas podem solicitar opiniões enviando convites automáticos. Classificadas como "Verificada", pois se tratam de experiências genuínas.

Saiba mais sobre outros tipos de opiniões.

Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.

Leia mais sobre como processamos as opiniões na Trustpilot.

Aqui estão 8 dicas para escrever óptimas avaliações.

A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.

Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.

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