I ordered a vegan sachertorte for my bf birthday. The cake is very nice, and flavour well balanced. Also, I had a great experience with the customer service. Initially I had ordered the non vegan sac... Ver mais
A empresa respondeu
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I ordered a vegan sachertorte for my bf birthday. The cake is very nice, and flavour well balanced. Also, I had a great experience with the customer service. Initially I had ordered the non vegan sac... Ver mais
A empresa respondeu
The Appel strudel was delicious and the gluten free cake I ordered was moist, fruity and enjoyed by everybody. Delivery was on time and the order packed carefully.
A empresa respondeu
Lovely moist sponge and apricot jam covered in a thick layer of yummy chocolate. For anyone looking for a quality chocolate experience I highly recommend this Austrian specialty. The best Sacher T... Ver mais
What a find; I’m really impressed with this shopping experience. I had a couple of questions which were quickly answered and Helmut was friendly and helpful. I’ve bought a selection of jams, mustard... Ver mais
A empresa respondeu
Austrian Cakes, Wines and Delicatessen - delivered U.K. wide. Celebrating Austrian hospitality since 2003. Through our website www.Kipferl.co.uk we offer a wide range of authentic, hand made Austrian Cakes, the widest range of fine Austrian Wine, and lot of unique Austrian Delicatessen like Mozartkugeln, Mannerschnitten and Almdudler.
20 CAMDEN PASSAGE, N1 8ED, LONDON, Reino Unido
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Absolutely the best Austrian cake experience in the UK I have experienced so far (second only to my Austrian Mum).

Resposta da KIPFERL
Kipferl are really good to deal with. Great products and great customer service.

Resposta da KIPFERL
Excellent communication, a little issue was cleared up straight away for me. Lovely and very trustworthy company, highly recommended

Resposta da KIPFERL
The cake I ordered for my grown daughter's birthday arrived on time and well packaged. It was beautifully decorated and was absolutely delicious. Everyone loved it. Thank you for a shopping delight Kipferl.

Resposta da KIPFERL
I have ordered twice from Kipferl and I am happy to report that their cupcakes are absolutely lovely and the service I have received is nothing short of outstanding! I had mine delivered all the way to the bottom of Cornwall. Filled with flavour, their bakes are perfect for any occasion! Thank you!

Resposta da KIPFERL
Terrible. Absolutely terrible and I’m never coming back to this place. The waitress was awful in insisting that the table was needed back within an hour. She was pushy and horrible about it. It totally spoiled a very special ocasión. Your policies are not made clear on your website and your staff is awful. Never coming back here and would never recommend this place to anyone. The cake was terrible as well. Zero stars."
The order never arrived. DHL advised that delivery would be done, and then disappeared off the face of the earth.
The company was receptive and apologised, and promised to re-bake order and send to me the next week.
That never happened. When I asked when order would arrive,I was told that they had done other orders and would do mine the following week.
After 2 weeks, I cancelled.

Resposta da KIPFERL
This was an experience rescued in the end by the skill of the good artisans at KIPFERL.
I ordered the largest Sachertorte on 28/11/24. It was prepared and then made available for collection on 04/12/24 by the courier for delivery overseas within the British Isles on 06/12/24. What I forgot to allow for was Black Friday & Cyber Monday, but it might have worked were it not for the dramatic appearance of Storm Darragh.
The cake was delivered eventually in the late afternoon of 09/12/24. “Will it be ok to eat now?” asked the driver. He/we needn’t have worried. It’s the biggest, bestest, moistest, thickest chocolate covered Sacher ever! You know the theory that a lot of cooked dishes taste better after the day they’re cooked - well, it can also apply to cake baking. The Sachertorte ordered from Sacher or Demel in Vienna are often quite dry. The KIPFERL version does not need ‘schlagobers’ to slide it down. It is in perfect balance. It’s actually brilliant with a light whisky although you’re welcome to try it with an Eiswein or a Tokaji. Oh, I nearly forgot - blame the sugar rush - it arrived in near perfect condition.

Resposta da KIPFERL
Delicious sachertorte, beautifully hand decorated fir a birthday

Resposta da KIPFERL
The cakes I ordered were made with quality ingredients; you can taste the quality. They were delivered promptly and well packed. Will be ordering regularly, there are many items yet to try.

Resposta da KIPFERL
Purchased quite a few cakes from Kipferl, they are absolutely delicious and amazing flavours from Austria. Brings back wonderful memories of my visits to Austria.

Resposta da KIPFERL
The Kipferl team designed some beautiful Lebkuchen wedding favours for our recent wedding. They were beautifully iced with the date of our wedding and our names. All the guests were thrilled. We would highly recommend his restaurant and cake making skills.

Resposta da KIPFERL
Hubert and Kipferl made us a variety of cakes for our wedding which went down a treat! We and our guests loved the quality and the selection - Esterhazy was a particular favourite as was the Apple Strudel. Communicating about the order was easy and the delivery happened just as expected. We were so happy with the choice to use them and will do so for many occasions to come - Vielen Dank Kipferl!

Resposta da KIPFERL
I love everything about Kipferl. Eating in the restaurant is a joy - all of my favourite Viennese food, wine and treats. The staff are so friendly and helpful. I order wine and cakes to be delivered to family outside London and everything always goes smoothly. Thank you Kipferl - I am grateful for you and look forward to visiting again next week!

Resposta da KIPFERL
KIPFERL understands customer service. I rang to put in my order as I wanted to enquire about the possibility of a few changes to suit our event. No problem at all. We were so impressed with the packaging of the cakes, they arrived in perfect condition. The cakes were outstanding, obviously made with the best ingredients. We will be ordering more.

Resposta da KIPFERL
Ordered the chestnut cake for my colleague. It was delicious! Not too sweet and good balance of flavours.

Resposta da KIPFERL
The cakes were delicious, the customers service was great (I just had a couple of enquiries about delivery) and the home delivery service is fantastic and great value. Highly recommend!

Resposta da KIPFERL
The cake was enjoyed by all my friends (perhaps it could have been a bit more moist?)-delivery was good.
Would like to see more vegan items for sale.

Resposta da KIPFERL
I recently tried Kipferl Marble Cake and I must say, it was absolutely delicious! This cake is hands down the best in London. The marble cake’s flavor was rich, and the texture was perfectly moist.
Not only was the cake amazing, but I also appreciated that Kipferl uses recyclable packaging for delivery. It's great to see a company that cares about the environment as much as they do about their delicious treats.
Overall, I highly recommend Kipferl Marble Cake for anyone looking for a tasty and environmentally conscious dessert option. You won't be disappointed!

Resposta da KIPFERL
GREAT Sachertorte. We always treat ourselves to Kipferl for a special occasion and it never disappoints!

Resposta da KIPFERL
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