Kits26 Opiniões 24

TrustScore: 4 em 5

3,8

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Leia as opiniões dos outros

Classificada 4 em 5 estrelas

I placed an order for the world cup away kit, as being someone who has always been faithful to the club and purchased through the official stores, I have finally had enough of the ever incre... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

I was sceptical about ordering these as I’d never heard of them before but seen them on a Facebook ad and thought I’d give them a try. I usually buy genuine kits for my son but wow these are amazing,... Ver mais

A empresa respondeu

Classificada 2 em 5 estrelas

Update: Order is shipped after we had contact. Will update later. Been waiting 4 weeks, didn’t receive anything, service is terrible, since I asked for a refund there is no communication anymore. P... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Great products, service and price Will be using again. I want unsure when I first saw this company being advertised but it has been so easy and saving money helps too

A empresa respondeu


Informações de contacto

3,8

Bom

TrustScore: 4 em 5

24 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico de convites para avaliação

Esta empresa não convidou os clientes, pelo que as opiniões podem não ser representativas

Respondeu a 100% das suas opiniões negativas

Geralmente responde dentro de uma semana

Como esta empresa usa o Trustpilot

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Classificada 1 em 5 estrelas

Order incorrect and poor quality

I have always used DHgate for years now but saw kits26 advertised on TikTok so I thought I would try them. I ordered the new Arsenal jersey and requested the gold premier league patch on the arm, it took almost a month to be delivered. When i got it it had the incorrect patch on the arm and part of the front of jersey sponsor was peeling off. I have messaged them and got no response back. Very poor service and will not be buying off them again. Never had any issues with DHgate and should have stuck with them.

19 de junho de 2026
Opinião espontânea
logótipo da Kits26

Resposta da Kits26

We're sorry to hear about the wrong patch and the quality issue. That's not the standard we aim for. We apologise if your message was missed. Please contact us at contact@kits26.com or WhatsApp +447488862996 with your order number and we'll send you a replacement with the correct patch straight away.

Classificada 5 em 5 estrelas

Great products

Great products, service and price

Will be using again. I want unsure when I first saw this company being advertised but it has been so easy and saving money helps too

19 de junho de 2026
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Resposta da Kits26

Thank you! Glad we earned your trust. We look forward to seeing you again on your next order!

Classificada 5 em 5 estrelas

I was sceptical at first but I shouldn’t have been they’re great!

I was sceptical about ordering these as I’d never heard of them before but seen them on a Facebook ad and thought I’d give them a try. I usually buy genuine kits for my son but wow these are amazing, I can’t fault them at all. My son is over the moon with his 3 new kits and for a fraction of the price we would have paid for genuine ones. You can’t go wrong. Safe to say we will be ordering from these from now on. Arrived within 3 weeks too so not too bad. Highly recommend

19 de junho de 2026
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Resposta da Kits26

Thank you so much! Stories like yours are exactly why we do what we do. Glad your son is over the moon with his kits. Welcome to the family and we'll be here whenever you need more!

Classificada 5 em 5 estrelas

Kits26 is a great website

Kits26 is a great website. Their customer service replies in minutes and their jerseys are unreal. Definitely recommend buying from here!

18 de junho de 2026
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Resposta da Kits26

Thank you! Our team works hard to respond quickly so it's great to hear it shows. Enjoy the jerseys and we're here whenever you need anything!

Classificada 4 em 5 estrelas

Fantastic Quality 5*

I placed an order for the world cup away kit, as being someone who has always been faithful to the club and purchased through the official stores, I have finally had enough of the ever increasing prices, so after a bit of research found Kits26.

As I say, I ordered the WC England away kit, with printing for my 8 year old son, at a third of the ‘nike’ price.

The shirt has taken 2ish weeks to arrive, but I am blown away by the quality, with matching numbers front and back of the shirt and also the shorts. The socks are not quite an exact match but £30 over upwards or £100 (if buying shirt/shorts and socks) the I can live with that.

Its yet to be washed etc but presently, all seems great!!

I’ll be returning at the start of the new premier league season.

Cannot recommend enough!!!!

18 de junho de 2026
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Resposta da Kits26

What an amazing review, thank you! We love hearing from customers who've made the switch and can see the quality speaks for itself. We'll be ready for you when the new Premier League season kicks off. Enjoy the World Cup kit!

Classificada 5 em 5 estrelas

Very nice Customer service

Very nice Customer service, Great quality on the shirt and the customer service does their best to help the client. Definitely worth it to order!

17 de junho de 2026
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Resposta da Kits26

Thank you so much for the kind words! We're glad you love the quality and that our team could help. We look forward to serving you again. Enjoy the shirt!

Classificada 1 em 5 estrelas

Do not use

Do not use. Ordered items 2 items, received 1 which was terrible and no update on the other item despite 4 emails and WhatsApp messages. Don’t order use this company - takes the same length of time as DHgate, quality is no better and impossible to get a response

16 de junho de 2026
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Resposta da Kits26

We're sorry to hear about your experience. This is not the standard we set for ourselves. We'd like to look into your order and make things right. Please reach out to us at contact@kits26.com or WhatsApp +447488862996 with your order number and we'll resolve this for you as a priority.

Classificada 2 em 5 estrelas

Received nothing

Update: Order is shipped after we had contact. Will update later.

Been waiting 4 weeks, didn’t receive anything, service is terrible, since I asked for a refund there is no communication anymore. Probably lost my money, for me this is a big scam!!!

16 de junho de 2026
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Resposta da Kits26

We're very sorry to hear this. No customer should ever feel this way and we take your concern seriously. Please contact us at contact@kits26.com or WhatsApp +447488862996 with your order number. We will look into your case immediately and make sure you receive either your order. We're here to help.

Classificada 4 em 5 estrelas

Great kits

Great kits, ordered New England kits for little ones, great quality and fit, order was initially wrong but great customer service sorted out quickly and delivered promptly.

13 de junho de 2026
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Resposta da Kits26

Thank you! We're glad the team was able to sort things out quickly for you. Happy the little ones are enjoying their England kits. We appreciate your support and look forward to your next order!

Classificada 5 em 5 estrelas

Ordered the new Aston Villa shirt

Ordered the new Aston Villa shirt, great price and great value, highly recommend

15 de junho de 2026
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Resposta da Kits26

Thank you for the recommendation! Glad you love the Aston Villa shirt. Enjoy wearing it and we're here whenever you need anything!

Classificada 4 em 5 estrelas

I ordered 3 shirts

I ordered 3 shirts. Only two arrived. They are very small fitting. I ordered in large, they are both physically different sizes. Apart from that the quality is good. Shipping is slow!

I have contacted you about these issues and it is very slow responses. Your option to me for the issues is that I should purchase more shirts with a minimal discount.

I will continue to update this review as things change and missing items are received.

As promised updating my review and response as things progress. Customer service have been on the ball and offered a solution I am happy with. Once I receive my missing item etc. I will update again.

Once more. I cannot stress the quality of the actual shirts are amazing. Real deal style. I cannot fault the shirt quality of fabric etc.

12 de junho de 2026
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logótipo da Kits26

Resposta da Kits26

Thank you for the feedback. We're glad you noticed the quality. We're sorry about the sizing inconsistency and the missing shirt. Please contact us at contact@kits26.com or WhatsApp +447488862996 with your order number and we'll get the missing item and sizing issue sorted for you straight away

Classificada 5 em 5 estrelas

The quality was excellent

The quality was excellent, and the delivery process was easy

11 de junho de 2026
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Resposta da Kits26

Thank you! Great to hear you had a smooth experience. Enjoy the shirt and we're here whenever you need anything!

Classificada 4 em 5 estrelas

Received the new lfc top

Received the new lfc top. Top quality well packed and good customer service

9 de junho de 2026
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Resposta da Kits26

Thank you! Glad you love the LFC top and the whole experience. You'll Never Walk Alone! We're here whenever you need anything

Classificada 1 em 5 estrelas

I ordered 6 shirts. Recieved 2

I ordered 6 shirts. Recieved 2 of them. No explanation why this has happened. The 2 i Recieved were also meant to be player versions. But this is not the case as only one them was the player version. Horrible service. Horrible experience. Do not buy from them

10 de junho de 2026
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Resposta da Kits26

We're very sorry about this. Receiving 2 out of 6 shirts with the wrong version is not acceptable and we understand your frustration. Please contact us at contact@kits26.com or WhatsApp +447488862996 with your order number. We'll investigate and make sure you receive your full order correctly. We want to make this right for you

Classificada 1 em 5 estrelas

Absolute joke

Absolute joke, ordered 3 tops, they could not get a hold of one of them, went round in circles finding a new option, was told 2 days ago my order was shipped, total silence since. Cancelling order and getting a refund. Total scam
Update: promised refund, told to expect it by 19th (today) did not happen, they haven’t even cancelled the order. Reporting them to PayPal immediately
Update 2: finally gotten a refund, but I hand to go through PayPal. If you ever buy from this place, make sure that you pay through PayPal as they will give you whatever money you’ve paid back

11 de maio de 2026
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Resposta da Kits26

We're sorry you've had this experience. We understand how frustrating the back and forth can be, especially when communication goes quiet. Please contact us at contact@kits26.com or WhatsApp +447488862996 with your order number. Whether you'd like us to track your shipment

Classificada 1 em 5 estrelas

Lost my payment lost my order

Lost my payment lost my order, now saying can’t do my order process. Customer service is total crap. Still not confirmation of order. Asking for a full refund delivery won’t be for another 19 days . Avoid ordering from this company .

2 de junho de 2026
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Resposta da Kits26

We're sorry to hear this. We take this very seriously and no customer should have this experience. We believe we're already in contact with you to resolve this.

Classificada 5 em 5 estrelas

Good problem solving and great quality

There were some difficulties with my order, but they handled it with transparency, and the quailty of the products are very good.

2 de junho de 2026
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Resposta da Kits26

Thank you for your understanding and for highlighting our transparency. We're glad the quality met your expectations. We're always working to improve and we appreciate your support!

Classificada 5 em 5 estrelas

Wheres my order.

I was questioning my order... but after great customer service on the whatsapp number these guys sorted everything out professionally. I await my new order please. A real good company and quality of the first order was great. Jyst order bigger sizes people.🫱🏻‍🫲🏼🫡🔥

1 de junho de 2026
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logótipo da Kits26

Resposta da Kits26

Thank you! Really appreciate you sharing your experience and the sizing tip for other customers. Glad the team could sort everything out for you. Your new order is on its way. Enjoy!

Classificada 4 em 5 estrelas

Great quality

Always dubious about offers like these but although it took a while to arrive the quality is great. My son is chuffed with his England kit.

2 de junho de 2026
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Resposta da Kits26

We understand the initial doubt and we're glad we proved it wrong! Happy your son loves his England kit. Thank you for giving us a chance and for the kind words!

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