3 orders totall £100 all turned out no stock and keep me waiting. Slow email reply. Promised to refund but just change the status in order page as "Refund Request" but no real refund is made. It stopp... Ver mais
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Leia as opiniões dos outros
Excellent service as KMS is proactive in meeting customer needs. Left order for product which was out of stock (everywhere). Later, KMS telephoned to say they had sourced an alternative product at hig... Ver mais
I ordered two Revolution Trains Tourax JNA Wagons from KMS Railtech, I had a phone call from tem to say they had sold of that model, they were very helpful and sorted the problem out. The wagons arriv... Ver mais
I had to wait quite a while for a Pre order for Hornby to release this Railroad class 73 Network South East loco. KMS Railtec kept me updated throughout the process. The locomotive has a striking... Ver mais
Informações sobre a empresa
Escrito pela empresa
KMS Railtech is based in Alford, Aberdeenshire. We are Scotland's Digital Model Railway Specialists, stocking models in 2mm N gauge, 4mm OO gauge and 7mm O gauge. We also stock DCC (Digital Command Control) equipment, Decoders, Point Motors and Track. We are on a mission to modernise Modern Image O Gauge! With our range of 7mm project ongoing, we're sure we've something to interest you!
Informações de contacto
Unit 6 Donside Industrial Park, AB33 8WD, Alford, Reino Unido
- 01224 45 55 25
- info@kmsrailtech.co.uk
- kmsrailtech.co.uk
Respondeu a 4% das suas opiniões negativas
Geralmente responde em 14 horas
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Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Were very quick to replace faulty part…
Were very quick to replace faulty part on the model. The only minus for me is that prices are displayed without tax, which is inconvenient and against the norm.
If you have a problem with there…
If you have a problem with there problems, customer service is upset with you.
What went right!
What went right!, I have spent well over £500 with you on peco unifrog points!!!!!,and £200 on track!!!!, spending at nec live show, Milton Keynes and Warley but YOU LOT carnt get me 3 packets of sl114 rail joiners in a week!!!!!, bloody hell they could have gone first class letter post not a bloody parcel at £4 plus!!!,not expecting a reply or an apology hell why this is BRITAIN!!
Excellent service
Excellent service, goods packed well and delivered promptly many thanks
Great service arrived on time the model…
Great service arrived on time the model was very well packaged and arrived safely really pleased thank you.
Such a wonderful company
Such a wonderful, friendly company to deal with. You get the help and support you need with a lovely personal touch. I visited the store, ordered via the website, phone and at shows with a great experience in all cases.
They support the local small shows as well as the larger ones and travel large distances to do so.
Cannot recommend them highly enough.
Had products I wanted at good price
Had products I wanted at good price
Downside was the postage cost which bumped up overall price plus it was subject to vat
Peco point's
Could not fault their service postal service was excellent no problem there points were well packed I would certainly use Kms railtech again
fast and efficient
Bachmann log wagons
Great product, reliable staff and competitive pricing win every time.
efficient service
Great products
Great products, competitive prices and good delivery times. Always a go to company for my modelling needs
Turning into one of the best
I’ve used this company a few times and they are showing to be the best I’ve dealt with, very competitive and very speedy turnaround.keep up the good service.
Communication very good and received…
Communication very good and received items in a good time frame and well packaged
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