This company and this location is Complete joke. 40 employees standing around talking with 2 customers in the store buying nothings I went in for 3 times and found none of them. Went to Greggs Dist... Ver mais
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Leia as opiniões dos outros
I ordered 2 products from KMS Calgary. 1 was available immediately, while the second would be transferred from another store in a week or so. KMS had no problem holding the first until the second a... Ver mais
A empresa respondeu
Wendy at cash is awesome friendly and quick like lightning. Also Wilburn is a living legend, always eager to help me find whatever I need and often has great suggestions for my next tool or acce... Ver mais
A empresa respondeu
Always great experience when I go to KMS in Calgary. On my latest visit the staff was very helpful in finding a particular saw rather than just telling me the aisle, which is what I had asked. The c... Ver mais
A empresa respondeu
Informações sobre a empresa
- Loja de ferramentas
- também em
- Fornecedor de equipamento de segurança
- Fornecedor de ferramentas pneumáticas
- Loja de equipamento para soldagem
- Loja de utensílios para carpintaria
Escrito pela empresa
KMS Tools & Equipment is an industrial distributor of tools and equipment with 16 locations, an outside sales team covering many major parts of BC and Alberta, plus an active e-commerce website. We sell everything from power tools to compressors, welders, hand tools, woodworking machinery, shop equipment & much more! We are proudly Canadian owned and operated! Our Mission: To provide the Best Value in Tools. We will match or beat any Canadian competitor’s price, right down to cost. We will add our Free industry leading 5-Star Advantage Plan to every Power Tool, Air Tool, Welder or Compressor sold. Best Value Guaranteed!
Informações de contacto
6311 Centre Street SW, T2H 0C7, Calgary, Alberta, Canadá
- 403-457-3537
4,1
Bom
186 opiniões
Sem histórico recente de solicitação de opiniões
Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas
Respondeu a 53% das suas opiniões negativas
Geralmente responde dentro de uma semana
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Resposta da KMS Tools & Equipment - Calgary South
We appreciate the great feedback! It's rewarding to know you had a good experience with us. Thanks for choosing KMS Tools & Equipment.
The staff are always very friendly and…
The staff are always very friendly and helpful.
9 de agosto de 2023
Resposta da KMS Tools & Equipment - Calgary South
Thank you for your positive feedback. We're glad you had a satisfying experience with us at KMS Tools & Equipment.
Knowledgeable Staff and Great Products
Knowledgeable staff, great products and reasonably priced tools and equipment.
15 de julho de 2023
Resposta da KMS Tools & Equipment - Calgary South
Thank you for the excellent review. We strive to meet your expectations and it's rewarding to hear we succeeded.
Helpful Clerks
The clerks are so helpful. They have found items that I thought were sold out.
29 de julho de 2023
Resposta da KMS Tools & Equipment - Calgary South
It's rewarding to know you had a good experience with us. We look forward to serving you again.
If it a brand they handle they will go the extra mile for by ordering it.
The clerks are friendly, the pricing is always good and I just find everyone is helpful.
4 de junho de 2023
Resposta da KMS Tools & Equipment - Calgary South
Your satisfaction is our priority. We appreciate you choosing KMS Tools & Equipment and sharing your thoughts.
The place I like to check first
Good selection of tools. Easy to figure out from the website whether what you need is in stock. Helpful staff, good prices. No fee to become a "member" and get the discount, just your name and phone number IIRC, and there's been no misuse of my phone number. If I'm looking for tools, I always check the KMS site first.
1 de agosto de 2023
Resposta da KMS Tools & Equipment - Calgary South
Thank you for choosing KMS Tools & Equipment. We're pleased to hear about your positive experience.
Staff are friendly and knowledgeable
Staff are friendly and knowledgeable
They showed me where to locate the items I was looking for
10 de julho de 2023
Resposta da KMS Tools & Equipment - Calgary South
Thank you for the excellent review. We strive to meet your expectations and it's rewarding to hear we succeeded.
Great service!
Great service from a friendly and knowledgeable staff. One of the best selections of brand name tools and machines that I've ever seen in a store!
1 de agosto de 2023
Resposta da KMS Tools & Equipment - Calgary South
Your positive feedback is much appreciated. We're glad to be of service. Thank you for choosing for KMS Tools & Equipment.
If you need tools this is the place to go ! The staff makes the Store !
The employees are what make this location a good place to go for information and the right tool to do a job!’
16 de agosto de 2023
Resposta da KMS Tools & Equipment - Calgary South
We appreciate your support and thank you for sharing your experience at KMS Tools & Equipment!
Helpful staff efficient checkout and…
Helpful staff efficient checkout and great location.
23 de junho de 2023
Resposta da KMS Tools & Equipment - Calgary South
Your support is valued. Thanks for trusting and choosing KMS Tools & Equipment for your needs.
The right tools and various price…
The right tools and various price ranges. Knowledgeable staff who care about the product and customer.
22 de julho de 2023
Resposta da KMS Tools & Equipment - Calgary South
Thank you for choosing KMS Tools & Equipment. We're pleased to hear about your positive experience.
I like shopping there however they have…an inventory management problem
I like shopping there however they have a problem with inventory management. Sale items are frequently sold out and not available when I go to the store
2 de agosto de 2023
I ordered auto parts that took over 6…
I ordered auto parts that took over 6 months to arrive, by then I had sold the truck… Since posting this review KMS has reached out and given me additional credit to offset the inconvenience
Update: the credit never materialized, dropped rating back to 1
29 de junho de 2023
Resposta da KMS Tools & Equipment - Calgary South
Hello Mike
We can understand your frustration with long backorders. Unfortunately sometimes our suppliers are unable to provide accurate or timely lead times. It sounds like we missed the mark on our communication on this with you.
Normally backorders are filled relatively quickly and our communication is up to date so you are notified with accurate information. We appreciate your business and hope this experience has not discouraged you from shopping with us.
Update: Hi Mike, I see in our system a credit was added to your account on Aug 24th 2023. It is still there and available for you to use.
Thank You
The KMS Tools Team
Honest to Goodness reliable service.
I got exactly what I was expecting to get. The service at this location is simply the best. I recommend anyone who appreciates friendly service, to visit this business. Lastly, I've shopped at this KMS Tools & Equipment for many years and will continue to do so. Thank you. Hector McGrath (Inspector Hector).
29 de junho de 2023
Resposta da KMS Tools & Equipment - Calgary South
We appreciate your support and thank you for sharing your experience at KMS Tools & Equipment!
Excellent customer service
Excellent customer service, knowledgeable staff, wide selection of products at affordable prices
14 de agosto de 2023
Resposta da KMS Tools & Equipment - Calgary South
Your support is valued. Thanks for trusting and choosing KMS Tools & Equipment for your needs.
Non professional
Positioned as professional tools sellers KMS not even close to this rank. My back order for Milwaukee voltage tester was dragged 3 months and as a result (after 3 appearances in Calgary store and discussions with customer service and store manager) I decided to cancel this order. I returned all tools purchased from KMS and asked to unsubscribed me from KMS member and email as well.
5 de abril de 2023
Resposta da KMS Tools & Equipment - Calgary South
Hello Val
We apologize for the experience you had ordering this item from us. This item is on a long term backorder from our supplier due to manufacturing delays. Sometimes these situations are out of our control and our supplier may not give us accurate or up to date information.
We understand this can be frustrating. We strive to provide accurate and timely communication on backorders and it sounds like we missed the mark on this one.
If you would like to shop with us again please reach out to the Calgary Store Manager. We have a vast supply of in stock items in our catalog and most backorders are filled timely.
Thank you
The KMS Tools Team
I ordered two pipe stands and only…
I ordered two pipe stands and only received one. I'm still waiting for the other one ....Can't really do anything with just one pipe stand, you need two.
14 de agosto de 2023
Resposta da KMS Tools & Equipment - Calgary South
Hello
It seems we only had one pipe stand in stock at your local store at the time of your order. We are sourcing the second one from another KMS Tools location. We do our best to keep our stock levels up and as a service to our customers we offer free transfers from other stores when we happen to not have what you need.
We are following up with your item and will make sure we contact you as soon as it is ready for pick up at your selected store.
We appreciate your feedback.
The KMS Tools Team
Friendly staff with tons of variety but…
Friendly staff with tons of variety but make sure your credit card is paid off because there’s always something that you miraculously need !!
4 de agosto de 2023
Resposta da KMS Tools & Equipment - Calgary South
Your kind words are greatly appreciated. Thanks for making KMS Tools & Equipment your choice.
A wide range of in stock tools.
16 de agosto de 2023
Resposta da KMS Tools & Equipment - Calgary South
We appreciate the great feedback! It's rewarding to know you had a good experience with us. Thanks for choosing KMS Tools & Equipment.
The best tool store in Calgary
I always get my questions answered and leave with what I come for. Jay in Calgary is a wealth of knowledge and information, he is very helpful. KMS is my go to tool store. All the staff are very friendly and helpful
20 de julho de 2023
Resposta da KMS Tools & Equipment - Calgary South
Your feedback emphasizes why we do what we do. Thank you for opting for KMS Tools & Equipment.
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