KMS Tools & Equipment - Coquitlam Opiniões 141

TrustScore: 5 em 5

4,8

110 Woolridge Street, V3K 5V4 Coquitlam, British Columbia, CA


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Leia as opiniões dos outros

Classificada 1 em 5 estrelas

Ordered mid Nov. Emailed my order number, it also says to go online, create account with them to track my order, I did...no where does it let you track an order. It only says estimated delivery date.... Ver mais

Classificada 5 em 5 estrelas

Staff are awesome, knowledgeable, honest and genuinely helpful. The layout of the store is well organised and tidy and the quality of products is generally higher than other large tool stores. Prices... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Very experienced , knowledgeable staff, plus there’s always someone in each department to find for advice and help. Prices are very competitive, I don’t even check or compare on most items. Great webs... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Very helpful staff Great selection Not just cheap “knock off” but also quality American and European made products Great community give back Local charities as well as overseas partnerships

A empresa respondeu


Informações sobre a empresa

  1. Loja de ferramentas
  2. Fornecedor de ferramentas pneumáticas
  3. Fornecedor de equipamento de segurança
  4. Loja de equipamento para soldagem
  5. Loja de utensílios para carpintaria

Escrito pela empresa

"KMS Tools & Equipment is an industrial distributor of tools and equipment with 14 locations, an outside sales team covering many major parts of BC and Alberta, plus an active e-commerce website. We sell everything from power tools to compressors, welders, hand tools, woodworking machinery, shop equipment & much more! We are proudly Canadian owned and operated! Our Mission: To provide the Best Value in Tools. We will match or beat any Canadian competitor’s price, right down to cost. We will add our Free industry leading 5-Star Advantage Plan to every Power Tool, Air Tool, Welder or Compressor sold. Best Value Guaranteed!"


Informações de contacto

  • 110 Woolridge Street, V3K 5V4, Coquitlam, British Columbia, Canadá

  • 604-522-5599

4,8

Excelente

TrustScore: 5 em 5

141 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Respondeu a 44% das suas opiniões negativas

Geralmente responde dentro de uma semana

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

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Classificada 5 em 5 estrelas

Make it your first stop

Friendly, knowledgeable staff. Competitive pricing and great inventory. Go to for my Milwaukee products!

10 de fevereiro de 2026
Opinião espontânea
logótipo da KMS Tools & Equipment - Coquitlam

Resposta da KMS Tools & Equipment - Coquitlam

We are happy to hear you had a good experience. Thank you for choosing us!

Classificada 5 em 5 estrelas

Love my new folding hand truck

Friendly person on phone.
Order easy online.
Delivery very fast and right to my door.
Product just right for my needs.
Thank you very much!

18 de dezembro de 2025
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logótipo da KMS Tools & Equipment - Coquitlam

Resposta da KMS Tools & Equipment - Coquitlam

We are happy to hear you had a good experience. Thank you for choosing us!

Classificada 5 em 5 estrelas

All of the staff in the front are…

All of the staff in the front are great. Always helpful and friendly. I’m in the store frequently for body work supplies and tools. I’ve only ever had a bad experience while getting my argon tank filled. The employee in the back was not friendly at all and acted like he didn’t want me to be there. Just a bad attitude over all. I won’t be back to get my tank filled there but I’ll continue to buy tools and equipment since the staff up front are great.

22 de dezembro de 2025
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logótipo da KMS Tools & Equipment - Coquitlam

Resposta da KMS Tools & Equipment - Coquitlam

Thank you for your feedback. We’re glad to hear you’ve had positive experiences with our front staff and appreciate your continued business. We’re sorry to hear about your experience during your argon tank refill, this has been shared with management for review.

Classificada 5 em 5 estrelas

My tool Cave

The store seems to always have what I want. I could spend a couple of hours there just looking as adding things to my wish list. It is a large store and it helps that there are lot of friendly staff to help find things when needed. I enjoy coming there. A coffee bar where old guys could sit for a few and look at the Catalouge would be good…lol.

12 de dezembro de 2025
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logótipo da KMS Tools & Equipment - Coquitlam

Resposta da KMS Tools & Equipment - Coquitlam

We appreciate the great review! It's rewarding to know you had a good experience with us.

Classificada 5 em 5 estrelas

Exceptional Service and a Truly Friendly Team

I recently had the pleasure of visiting KMS Tools and was thoroughly impressed by my experience. From the moment I walked in, every single staff member I interacted with was incredibly friendly, helpful, and professional. It’s rare to encounter such a consistently positive and welcoming atmosphere, which is complemented by their truly competitive pricing.

The team went above and beyond to assist me. They were knowledgeable, attentive, and genuinely seemed to enjoy what they do. This level of service made my visit an absolute pleasure and turned what could have been a simple shopping trip into a truly memorable experience.

This outstanding team has earned my full trust and future business. For anyone looking for a store with top-notch service, great value, and a staff that truly cares, I highly recommend KMS Tools. They are, without a doubt, a company that delivers on its promises.

14 de agosto de 2025
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logótipo da KMS Tools & Equipment - Coquitlam

Resposta da KMS Tools & Equipment - Coquitlam

Your satisfaction is our priority. We appreciate you choosing us and sharing your thoughts.

Classificada 5 em 5 estrelas

Recently had a 5* experience with the…staff at KMS in Coquitlam

Recently had a 5* experience with the staff at KMS Tools & Equipment in Coquitlam (we're from AB). From the moment we walked in the staff greeted us warmly, offered to assist, and were eager to help. Having just come from a competing big box store moments earlier where we did not have the same experience, KMS's top notch customer service and friendliness by every staff member we interacted with was very noticeable and much appreciated! I've never written a public review before, but felt compelled to share our experience. We highly recommend your store. Well done.

21 de junho de 2025
logótipo da KMS Tools & Equipment - Coquitlam

Resposta da KMS Tools & Equipment - Coquitlam

We truly appreciate the excellent rating! Our team works very hard for our customers to provide them with the best services we possibly can. Thank you for choosing us!

Classificada 5 em 5 estrelas

Awesome store

Awesome store

2 de maio de 2025
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logótipo da KMS Tools & Equipment - Coquitlam

Resposta da KMS Tools & Equipment - Coquitlam

Thank you, Yushet. We appreciate your kind review of KMS Tools & Equipment and hope you will visit again soon. As a valued customer/guest, we look forward to taking care of your needs in the future. Until we see you, take care!

Classificada 5 em 5 estrelas

This is the only tools store when you…

This is the only tools store when you ask someone from the staff they know what they are talking about and the quality of they tools are great and very friendly customer service I have been going here for a long time and very happy with them 100 percent i recommend them

15 de janeiro de 2025
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logótipo da KMS Tools & Equipment - Coquitlam

Resposta da KMS Tools & Equipment - Coquitlam

Every customer matters to us. Thank you for choosing our services and sharing your feedback.

Classificada 5 em 5 estrelas

The cashiers are always helpful and…

The cashiers are always helpful and pleasant. On floor staff frequently offer to help while I am browsing different products.My online customer pick up experience has also been good, one instance my order was missing an item and the staff collaborated and found a replacement in their stock.

17 de janeiro de 2025
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logótipo da KMS Tools & Equipment - Coquitlam

Resposta da KMS Tools & Equipment - Coquitlam

Every customer matters to us. Thank you for choosing our services and sharing your feedback.

Classificada 5 em 5 estrelas

Always ready to help and super friendly…

Always ready to help and super friendly staff makes going there a pleasant expropriation. If they don't have it at that location, they'll get it in in a timely manner.

16 de janeiro de 2025
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logótipo da KMS Tools & Equipment - Coquitlam

Resposta da KMS Tools & Equipment - Coquitlam

Thank you for your five star review. The KMS Tools & Equipment team is delighted we could serve you so well.

Classificada 5 em 5 estrelas

Everyone was so helpful

Everyone was so helpful. Love the variety and choices and more choices and variable pricing that meets the needs of different customers.

3 de janeiro de 2025
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logótipo da KMS Tools & Equipment - Coquitlam

Resposta da KMS Tools & Equipment - Coquitlam

Your positive feedback is much appreciated. We're glad to be of service. Thank you for choosing KMS Tools & Equipment.

Classificada 1 em 5 estrelas

DO NOT SHOP HERE!!

DO NOT SHOP HERE!!

KMS Tools do NOT stand by their products. We bought an item here that had a rebate on it, brought it home, immediately noticed it already had scratches on it but ignored it and just tried to claim the rebate, and it showed it was already claimed, so clearly this item was used before, so we brought it back 2 days later to these guys and they immediately refused a return or exchange. They ACCUSED us of using the product and claiming the rebate ourselves. We were so shocked that this is how they treat their customers, zero trust, and immediately assuming we were the ones being shady. I have never dealt with such an unprofessional company with such a shady return policy paired with horrendous customer service. We will NEVER shop here again nor recommend it to anyone. BE WARNED! You're basically SOL if you buy anything from them. If it's broken or used, it automatically becomes YOUR fault and you're on your own. Check their other bad reviews, their return policy is the absolute worst! We're lucky our item was not as expensive as their other victims.

28 de dezembro de 2024
Opinião espontânea
logótipo da KMS Tools & Equipment - Coquitlam

Resposta da KMS Tools & Equipment - Coquitlam

Hello

Our Coquitlam store manager has attempted to contact you about this issue. Please reach out to us at Coquitlam@kmstools.com as we would like to resolve this for you.

We apologize for any issues returning items at our store. We do accept returns and this situation should not have happened.

Also Esab has had technical issues with their rebates and they are investigating. Other customers are having issues redeeming rebates for their products as well.

Thank you

Classificada 5 em 5 estrelas

Great in-person customer service

Great in-person customer service, in-stock product selection, and value pricing.

16 de novembro de 2024
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logótipo da KMS Tools & Equipment - Coquitlam

Resposta da KMS Tools & Equipment - Coquitlam

It's rewarding to know you had a good experience with us. We look forward to serving you again.

Classificada 5 em 5 estrelas

Great staff and tools

The staff are exceptionally friendly and helpful. That combined with great products keeps me coming back. I will go out of my way to buy from KMS Tools if there is something I need.

4 de novembro de 2024
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logótipo da KMS Tools & Equipment - Coquitlam

Resposta da KMS Tools & Equipment - Coquitlam

Thank you for the excellent review. We strive to meet your expectations and it's rewarding to hear we succeeded.

Classificada 5 em 5 estrelas

Missing parts

I just want to give a shout out to Joey and Bret, at the coquillam auto parts diviison, for going the extra mile on a disk brake convertion kit. I purchased this kit 7 years ago, and only recently went to install it. I found that several parts were missing. The guys went out of their way and managed to replace the bits at a very resonable cost.
thanks again
Dave Wark

26 de agosto de 2024
Opinião espontânea
logótipo da KMS Tools & Equipment - Coquitlam

Resposta da KMS Tools & Equipment - Coquitlam

Thank you for taking the time to share your positive experience with Joey and Bret at our Coquitlam auto parts division. We are glad to hear that they were able to assist you with your disk brake conversion kit and provide you with the missing parts at a reasonable cost. We appreciate your feedback and look forward to your next visit with us!

Classificada 1 em 5 estrelas

Defamation of character and wrongly accused.

I find the people in Coquitlam shop so racist. At around 10am my husband sent me to buy POR rust preventive. I asked the staff for help and they showed me the product. I accidentally took the tin which was on sale. I arrived home around 12pm and realized that I took the wrong tin. I went back to KMS to return and they accused me of opening the tin. JENNIFER at the till told me I took some from the tin. The manager came and say the same thing and later on returned the tin on the shelf and refund my money. I was traumatized by the incident as a black woman. Please Jennifer be nice to be people and listen to customers concern before u make a judgement. I told the workers many times I didn't open the tin but they couldn't believe me. We are all equal no matter the color of skin.

16 de agosto de 2024
Opinião espontânea
logótipo da KMS Tools & Equipment - Coquitlam

Resposta da KMS Tools & Equipment - Coquitlam

Thank you for taking the time to share your experience with us. We sincerely apologize for any difficulties you had with your return. Our staff's intention is to always provide the best service possible, and we're sorry if our actions made you feel otherwise.

We believe everyone deserves to be treated with respect and fairness, regardless of race or background. Please be assured that we do not tolerate any form of discrimination or racism at our store.

If you would like to discuss this matter further, please feel free to reach out to our Coquitlam Store at coquitlam@kmstools.com.

Thank you

Classificada 5 em 5 estrelas

DIY er

DIY er. Edmonton. No problems Good tools better prices than competition. Love the monthly flyer and extra warrantee.don’t have vehicle so E-order is handy.

26 de fevereiro de 2024
Opinião espontânea
logótipo da KMS Tools & Equipment - Coquitlam

Resposta da KMS Tools & Equipment - Coquitlam

Thank you for your 5-star review. We are so glad to hear you have had great experiences shopping with us!

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