knifestock.se Opiniões 27

TrustScore: 4 em 5

4,1

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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

Items in catalogue available, good prices,quick dispatch and reliable delivery. Questions from me were promptly answered and positive reply. Will continue to shop from Knifestock.

Classificada 5 em 5 estrelas

First of all, cicadas wing magnacut is a really nice knife. And as with every purchase I have made here, delivered fast and painless.

Classificada 5 em 5 estrelas

I’ve been shopping here for a bit and never had a problem. Living in Sweden I was a bit worried about shipping and delivery issues, but it’s been smooth and reliable. Never had issues with payment or... Ver mais

Classificada 1 em 5 estrelas

I bought a product at reduced price on Black Friday. Knifestock first confirmed the order and then canceled it saying that the price on the website was incorrect. Knifestock's actions are not legal in... Ver mais

A empresa respondeu

Informações sobre a empresa

  1. Loja de facas
  2. Loja de binóculos
  3. Loja de artigos para acampamento
  4. Loja de utensílios de cozinha

Escrito pela empresa

Försäljning av professionella knivar, högkvalitativa kikare och optik, LED-pannlampor och ficklampor, samt friluftsutrustning. Kända märken Victorinox, Boker, Spyderco, Steiner och andra.


Informações de contacto

4,1

Bom

TrustScore: 4 em 5

27 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Respondeu a 100% das suas opiniões negativas

Geralmente responde em 48 horas

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 5 em 5 estrelas

Full statisfaction

Items in catalogue available, good prices,quick dispatch and reliable delivery. Questions from me were promptly answered and positive reply. Will continue to shop from Knifestock.

20 de março de 2026
Classificada 5 em 5 estrelas

All good

First of all, cicadas wing magnacut is a really nice knife. And as with every purchase I have made here, delivered fast and painless.

22 de março de 2026
Classificada 5 em 5 estrelas

Really good

I’ve been shopping here for a bit and never had a problem. Living in Sweden I was a bit worried about shipping and delivery issues, but it’s been smooth and reliable. Never had issues with payment or prices.

20 de janeiro de 2026
Classificada 1 em 5 estrelas

They break agreements

I found a knife at great discount and bought it. 15 days later it has not been shipped and the company inform me that the price was wrong at their website. They abort the purchase agreement and pay back my money. I try to argue that we have an agreement and I as a customer should not be held responsible for their errors. They offer me a discount of 15 percent on my next purchase, after a long email exchange. Stay away, this shop does not care for consumer rights.

21 de novembro de 2025
logótipo da knifestock.se

Resposta da knifestock.se

Dear Customer,

We truly value our customers and sincerely regret the inconvenience caused. Unfortunately, due to an error in our system, an incorrect price was displayed on our website, which resulted in an unexpectedly high number of orders. Because of this, we were forced to cancel all orders.

Please understand that this was entirely our mistake, not yours as a customer. As an apology, we offered a discount on your next purchase as a gesture of goodwill.

Thank you for your understanding, and we hope to provide you with a better shopping experience in the future.

Kind regards,Natália-Knifestock.

Classificada 1 em 5 estrelas

Had to wait 2 weeks to get refund.

Knifestock had wrong sales price on black friday. Canceled my orders and then I had to wait 2 weeks to get my money refunded.

21 de novembro de 2025
logótipo da knifestock.se

Resposta da knifestock.se

Dear Customer,

thank you for your feedback. We sincerely apologize for the entire situation. Unfortunately, due to an incorrect Black Friday pricing setup on our website, we were forced to cancel your order.

We fully understand your disappointment, especially given the extended waiting time for the refund. We are truly sorry for the inconvenience this has caused. Our team has already taken corrective measures to ensure the pricing error does not occur again and to speed up any similar processes in the future.

We appreciate your patience and understanding and hope that we will have the opportunity to provide you with a smoother experience next time.

Kind regards,Natália -Knifestock.

Classificada 1 em 5 estrelas

Order canceled by Knifestock after confirmation

I bought a product at reduced price on Black Friday. Knifestock first confirmed the order and then canceled it saying that the price on the website was incorrect. Knifestock's actions are not legal in Sweden, if the order has been confirmed at the advertised price then the seller is obliged to fulfill the order. I am very disappointed in Knifestock and would not recommend them to anyone else.

21 de novembro de 2025
logótipo da knifestock.se

Resposta da knifestock.se

Dear Customer,

thank you for reaching out to us. We would like to sincerely apologize for the inconvenience caused. Due to an unexpected pricing error on our website, the system displayed incorrect product prices, which unfortunately resulted in the cancellation of your order.

We fully understand your disappointment and regret that this situation occurred. The error has now been corrected and our team has implemented additional measures to avoid similar issues in the future.

Thank you for your patience and understanding.

Kind regards,Natália-Knifestock.

Classificada 1 em 5 estrelas

Cancelled order

Had wrong prices on the website, so cancelled my order.

21 de novembro de 2025
logótipo da knifestock.se

Resposta da knifestock.se

Dear Customer,

we sincerely apologize for the situation. Unfortunately, there was an incorrect pricing setup on our website, and we were therefore forced to cancel your order.

We understand how inconvenient this is and truly regret any disappointment caused. Our team has already adjusted the pricing to prevent this from happening again in the future.

Thank you for your understanding.

Kind regards,Natália - Knifestock.

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