Knitted Home Opiniões 

69
•
TrustScore: 5 em 5

4,8

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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

I really like this online yarn shop, great customer service and super fast shipping. They are very knowledgeable about all their products and give welcome support. I would unreservedly recommend this... Ver mais

Classificada 5 em 5 estrelas

Exceptional customer service. Gave clear advice over the phone on how best to contact to request a specific dye lot. When I placed my order, it was on its way the very same day and it arrived two days... Ver mais

Classificada 5 em 5 estrelas

I’ve used Knitted Home countless times and it’s absolutely amazing. You order by 2pm, it’s on its way that day, you get a tracking number by email and it arrives two days later. It’s so reliable. In t... Ver mais

Classificada 5 em 5 estrelas

I now only use Knitted Home to buy my yarn. They have always sent my order same day, and it is sent in lovely packaging. I order before cut off but when I’ve had a yarn emergency for a custom piece... Ver mais

Informações sobre a empresa

  1. Loja de fios

Escrito pela empresa

Knitted Home is a UK-based independent yarn shop specialising in cashmere hand-knitting yarns. Our collection is built with intention, bringing together exceptional cashmere alongside a considered selection of premium natural fibre yarns, each chosen for its quality, character and pleasure to knit with. With an extensive choice of colours and fibres, thoughtful service and genuine knowledge of the yarns we stock, we’re here to help knitters find something special for every project.


Informações de contacto

4,8

Excelente

TrustScore: 5 em 5

69 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de solicitação de opiniões

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4,8

Todas as opiniões

(69)

5 opiniões nos últimos 12 meses

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Classificada 5 em 5 estrelas

Great job

I really like this online yarn shop, great customer service and super fast shipping. They are very knowledgeable about all their products and give welcome support. I would unreservedly recommend this company and will be returning. Great job.

15 de outubro de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

Fast international delivery

I live in NZ and the delivery was exceptionally fast, like a week if that! I was very impressed.

Okay I just double checked, I ordered on the 18 Aug and it arrived on the 25th Aug!!!

25 de agosto de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

Exceptional customer service

Exceptional customer service. Gave clear advice over the phone on how best to contact to request a specific dye lot. When I placed my order, it was on its way the very same day and it arrived two days later, beautifully packaged. Was so impressed that the team spent time searching for an older dye lot. The yarn is very well priced and as lovely as expected. I can't wait to use the yarn and to order again from KH in the future.

13 de agosto de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

I had a lovely experience this week…

I had a lovely experience this week with Knitted Home. I called them to ask for some advice. It was lovely speaking with the lady in the phone. She gave me a thorough breakdown of the yarn I was interested in purchasing. She also gave me some suggested patterns. She did not rush me off the phone and was very accommodating.
I made the purchase and the items were shipped the same day! I received the item two days later.
Amazing service. I will definitely be shopping with Knitted Home again.

27 de janeiro de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

My go to yarn shop!

I now only use Knitted Home to buy my yarn. They have always sent my order same day, and it is sent in lovely packaging. I order before cut off but when I’ve had a yarn emergency for a custom piece they were so helpful and got it to me next day despite me calling at 4pm.
Couldn’t recommend them enough!
I have found other stores sometimes unreliable but this store hasn’t let me down!

21 de novembro de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

Very happy with this company

Very happy with this company. After a few hiccups with Royal Mail not delivering my initial package, my money was refunded and was quickly sent another package arriving two days later. Couldn't ask for more.
Well done to them! Very professional.

3 de maio de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

I’ve used Knitted Homes countless times…

I’ve used Knitted Home countless times and it’s absolutely amazing. You order by 2pm, it’s on its way that day, you get a tracking number by email and it arrives two days later. It’s so reliable. In the unlikely event that something happens to it on the Royal Mail side (as has just happened to me, not Knitted Home’s fault) the comms and advice are human and excellent. Please never shut down! Can’t recommend highly enough.

3 de março de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

Great!

So happy with my experience with Knitted Home. I ordered on Friday, and my order was with me by Monday. It was securely packaged and included a KH info sheet and a yarn storage bag.

25 de fevereiro de 2025
Opinião espontânea
Classificada 1 em 5 estrelas

Awful company

Awful company! Did a £95 order I personally didn’t like the yarn I returned it and was happy to pay the return fee not until when I return it and it arrived back with them on the 22nd November and no returned logged with them! I contacted them via email several of times no contact back it was until I got a reply on instagram that my refund was then processed! Not happy that I had to then pay the return via when I did nt get my refund until 11th of December

11 de dezembro de 2024
Opinião espontânea
logótipo da Knitted Home

Resposta da Knitted Home

Dear Charlotte, thank you very much for your feedback. We are very sorry to hear that your refund was delayed for about 2 weeks. We use Royal Mail PO Box for our returns, as we have very little returns they sometimes wait till there are a few and drop them off altogether to us. We have spoken to them about it but still experiencing delays every now and again. We are monitoring the situation and will be offering DPD returns if the delay persists. Thank you again and please accept our sincere apologies!

Classificada 5 em 5 estrelas

A Wonderful Experience

This was the first time I used Knitted Home and what a wonderful experience! I placed my order right in the middle of the Christmas rush on December 17th. Living in the United States I did not expect a delivery for weeks. What a surprise when it arrived on the 27th. You can see excellent customer service is on the top of their list.
I ordered knitting kits. Each one came in a beautiful package containing everything you need to complete the project. Everything! The selected yarns are exquisite. I never could have chosen them myself. I am, without a doubt, a continued customer of Knitted Home. I look forward to what new treasures they will come up with.

27 de dezembro de 2023
Opinião espontânea
Classificada 5 em 5 estrelas

Knitted home are great!

Knitted home are great!
Excellent service this autumn/winter season, I have placed multiple orders with them and am extremely happy! Fast delivery and they always have the colours that I need for my knitting orders - absolute life savers! Thank you so much and I have no doubt in recommending them!

18 de dezembro de 2022
Opinião espontânea
Classificada 5 em 5 estrelas

Quick and easy delivery

I have received my order two days ago.Fast secure and fortunately without expensive custom fees!!!!!Thank you

8 de dezembro de 2022
Opinião espontânea
Classificada 5 em 5 estrelas

Excellent service

Excellent service
I received my lovely yarns today. My order was dispatched quickly and delivered on time. Will definitely order from them again. Thanks!

3 de novembro de 2022
Opinião espontânea
Classificada 5 em 5 estrelas

This company has been great

This company has been great. A couple of balls of yarn got lost in the post, but as soon as I queried this with them, they sent out new balls. All their wool/yarn has been lovely to work with and I will definitely use them again.

27 de abril de 2022
Opinião espontânea
Classificada 5 em 5 estrelas

excellent fast service as always

i have been shopping at knittedhome.com from over 5 years now, always fast service, great communication and amazing yarns! Highly recommending to everyone,
Thank you
S

31 de agosto de 2021
Opinião espontânea

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