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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

Even though I had to make a phone call 1 week after my claim was logged because apparently the computer hadn’t recognised my paperwork……My claim was then fast tracked and was finalised within 24hrs.... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Knose has been helpful and kind throughout every claim for our boys. We are so grateful for the benefits received through this insurance. It has certainly been worth it.

A empresa respondeu

Classificada 5 em 5 estrelas

The claims process is always very easy with Knose, the claims experience would be better if they could be integrated with the system where you pay the Gap at the veterinarian. However, I guess they wa... Ver mais

Classificada 1 em 5 estrelas

Still waiting to hear back about a claim I put in almost a month ago! I'm not sure what is going on as it has never previously taken this long but it is the lack of communication and updates which is... Ver mais

A empresa respondeu

Informações sobre a empresa

  1. Companhia de seguros de animais de estimação

Escrito pela empresa

Our purpose is to make Australian pets the healthiest and happiest in the world. Knose Pet Insurance offers comprehensive insurance coverage and a range of benefits to protect your beloved dog or cat. With Knose, you can choose your preferred Annual Limit up to $25,000 while enjoying no sub-limits or hidden costs.


Informações de contacto

4,0

Bom

TrustScore: 4 em 5

34 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Respondeu a 71% das suas opiniões negativas

Geralmente responde dentro de uma semana

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 5 em 5 estrelas

Knose has been helpful and kind…

Knose has been helpful and kind throughout every claim for our boys. We are so grateful for the benefits received through this insurance. It has certainly been worth it.

16 de abril de 2026
Opinião espontânea
logótipo da Knose Pet Insurance

Resposta da Knose Pet Insurance

Thanks so much, Kylie. We’re really glad we could support you and your boys — your kind words mean a lot to our team.

Classificada 5 em 5 estrelas

Fabulous service and easy claim process

Even though I had to make a phone call 1 week after my claim was logged because apparently the computer hadn’t recognised my paperwork……My claim was then fast tracked and was finalised within 24hrs.
Very friendly and efficient over the phone staff…
Fabulous service…….Thankyou

13 de abril de 2026
Opinião espontânea
logótipo da Knose Pet Insurance

Resposta da Knose Pet Insurance

Thank you, Anita. We’re glad we could resolve things quickly once we connected — and we appreciate your kind words about the team.

Classificada 5 em 5 estrelas

The claims process is always very easy…

The claims process is always very easy with Knose, the claims experience would be better if they could be integrated with the system where you pay the Gap at the veterinarian. However, I guess they want to scrutinise each claim to insure it's correct and payable.

27 de março de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

Everyone that I had spoken to was very…

Everyone that I had spoken to was very lovely and so helpful and understanding with all my questions.

9 de abril de 2026
Opinião espontânea
logótipo da Knose Pet Insurance

Resposta da Knose Pet Insurance

Thanks so much, Megan. We’re really glad our team could support you — your kind words mean a lot.

Classificada 4 em 5 estrelas

The claims process was quick and easy

The claims process was quick and easy. I would rate them five stars if you could do a no gap claim straight at the vet.

8 de abril de 2026
Opinião espontânea
logótipo da Knose Pet Insurance

Resposta da Knose Pet Insurance

Thank you, Lee. It’s great to hear you’ve had a positive experience, and we appreciate you sharing your thoughts with us.

Classificada 5 em 5 estrelas

Ease of process and regular updates…

Ease of process and regular updates without having to prompt: fabulous service throughout!

8 de abril de 2026
Opinião espontânea
logótipo da Knose Pet Insurance

Resposta da Knose Pet Insurance

Thanks so much, Nell. We’re really glad you felt supported throughout — we appreciate your kind feedback.

Classificada 5 em 5 estrelas

Knose has always been there for us

Knose has always been there for us. Claims are easy and turnaround times are fast and we never have to argue anything. Despite no gap pay we will likely stay for life unless the quality in service changes.

1 de abril de 2026
Opinião espontânea
logótipo da Knose Pet Insurance

Resposta da Knose Pet Insurance

Thank you so much, Nicolette. We really appreciate your trust and are glad we’ve been able to support you over time. Your kind words mean a lot to our team.

Classificada 5 em 5 estrelas

Easy to submit claim

Easy to submit claim, and very quick payment

1 de abril de 2026
Opinião espontânea
logótipo da Knose Pet Insurance

Resposta da Knose Pet Insurance

Thanks so much for your feedback — we really appreciate it!

Classificada 4 em 5 estrelas

1st time claim with Knose

Any time I had to speak or email knose team they were always polite. Caring. Helpful.

Claim was delt with in a very timely and professional caring way

24 de março de 2026
Opinião espontânea
logótipo da Knose Pet Insurance

Resposta da Knose Pet Insurance

Thanks so much, Sue. We’re really glad you felt supported throughout your first claim — your kind words mean a lot to our team.

Classificada 5 em 5 estrelas

⭐⭐⭐⭐⭐ Excellent Pet Insurance

⭐⭐⭐⭐⭐ Excellent Pet Insurance – Highly Recommended

I’ve had a fantastic experience with this pet insurance company. Their coverage is comprehensive and gives me real peace of mind knowing my pet is protected in case of unexpected illness or accidents.

The claims process is quick and straightforward, and I’ve always found their customer service team to be helpful, responsive, and professional. Reimbursements are processed efficiently, which makes a huge difference when dealing with expensive vet bills.

What I appreciate most is the transparency—there are no hidden surprises, and everything is clearly explained from the beginning. It’s clear they genuinely care about pets and their owners.

Overall, this is a reliable and trustworthy insurance provider. I would definitely recommend it to any pet owner looking for quality coverage and great service.

31 de março de 2026
Opinião espontânea
logótipo da Knose Pet Insurance

Resposta da Knose Pet Insurance

Hi Kent. Thank you for such a lovely review. We’re delighted to hear you’ve had a positive experience and really appreciate your trust in Knose.

Classificada 5 em 5 estrelas

So great each claim I have put through…

So great each claim I have put through has been paid 90% I’m really happy with the service and experience with KNOSE

18 de março de 2026
Opinião espontânea
logótipo da Knose Pet Insurance

Resposta da Knose Pet Insurance

Thank you, Renee. It’s great to hear you’re happy with the service — we really appreciate your feedback.

Classificada 5 em 5 estrelas

I appreciated the clear communication…

I appreciated the clear communication throughout the claims process, particularly the regular email updates and the prompt, helpful responses to any enquiries.

16 de março de 2026
Opinião espontânea
logótipo da Knose Pet Insurance

Resposta da Knose Pet Insurance

Thanks so much, Rachelle. We’re really glad you felt supported throughout the process — your feedback means a lot to us.

Classificada 5 em 5 estrelas

Easy process, great communication

The claim process is generally easy and the communication is great.

17 de março de 2026
Opinião espontânea
logótipo da Knose Pet Insurance

Resposta da Knose Pet Insurance

Thanks so much, Susan. We really appreciate you taking the time to share your experience.

Classificada 5 em 5 estrelas

Easy and fast service

Easy and fast service

1 de março de 2026
Opinião espontânea
logótipo da Knose Pet Insurance

Resposta da Knose Pet Insurance

Thanks, Damir. We appreciate you taking the time to share this.

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