Kole Imports & Closeouts Opiniões 550

TrustScore: 4 em 5

4,2

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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

Great service, fast delivery just taked 5 days from the delivery to received the product's, great quality, we will continue doing business, thank you very much! God bless you!!!

Classificada 1 em 5 estrelas

I made a test purchase so I wouldn’t have to invest a large amount of money right away in products from a supplier I hadn’t dealt with before. One of the three items arrived damaged. I contacted... Ver mais

Classificada 5 em 5 estrelas

Kole Imports is truly one of my favorite vendors to buy from. They are so knowledgeable on how to help their buyers make money across a diverse range of verticals and their customer service/ profe... Ver mais

Classificada 5 em 5 estrelas

I’m going to be totally honest with you: as an international buyer it will take a bit longer than you’re used to. HOWEVER, they will solve it eventually. Absolutely not a bad company, California... Ver mais

Informações sobre a empresa

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Informação fornecida por diversas fontes externas

Kole Imports & Closeouts is the leading wholesale supplier of general merchandise for any business, organization or value seeker


Informações de contacto

4,2

Bom

TrustScore: 4 em 5

550 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Respondeu a 75% das suas opiniões negativas

Geralmente responde dentro de duas semanas

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 5 em 5 estrelas

Great service

Great service, fast delivery just taked 5 days from the delivery to received the product's, great quality, we will continue doing business, thank you very much!
God bless you!!!

9 de abril de 2026
Opinião espontânea
Classificada 1 em 5 estrelas

Be careful with this supplier

I made a test purchase so I wouldn’t have to invest a large amount of money right away in products from a supplier I hadn’t dealt with before.
One of the three items arrived damaged. I contacted support, and they asked me to provide photos, the invoice number, and the product name (including the SKU).
After I did that, they didn’t respond for several days. After I sent a request to check the status of this case, I was again asked to provide details about the damaged product. I provided the details again and waited, but once again, no one responded for a week.
I emailed them again to find out the status of the case.
As a result, I haven’t heard back from anyone for a long time, and they’re simply ignoring me.

I don’t recommend doing business with them, as you might receive damaged goods and no one will refund your money.

12 de março de 2026
Opinião espontânea
Classificada 4 em 5 estrelas

Superb service

The service was superb! The ordering process was smooth, and my items arrived in about 10 business days from the time I placed my order, which was great. I’ve always considered Kole Imports & Closeouts my go-to for bulk purchases because of their reliable products and fast service.

The only reason I’m giving four stars instead of five is that previous purchases didn’t require a minimum order amount, but now there is a minimum requirement. I had to search for additional items just to meet the minimum, which was a bit disappointing. Other than that, I’m very pleased with my overall experience and the quality of service received.

3 de outubro de 2025
Opinião espontânea
Classificada 4 em 5 estrelas

Variety of products

A large selection of products to choose from. I have ordered 4 different items at once and will continue to buy from Kole Imports & Closeouts! Good selections it's just what you're looking for, they may have it!

10 de setembro de 2025
Opinião espontânea
Classificada 4 em 5 estrelas

I ordered Blank Note cards with joy

I ordered Blank Note cards with joy. I find so many are shifted to the point I can't use them. They were stacked, so part of the edges have been bent. Making the top layer not able to adhere. For the price, I was able to continue my stress crafting. I did not bother to call them because they don't answer the phone. It needs to be stated for future sales.

25 de setembro de 2025
Opinião espontânea
logótipo da Kole Imports & Closeouts

Resposta da Kole Imports & Closeouts

Hi Sharon,

Thank you for sharing your experience with us. We’re truly sorry to hear that some of your blank note cards arrived bent and unusable, that’s certainly not the quality we want for our customers. We also apologize if you had trouble reaching us by phone, your feedback is important, and we’ll make sure it’s shared with our team to help improve both product handling and customer support.

We appreciate your honesty in pointing this out for future customers, and we’d love the chance to make this right. Please reach out to us directly at emails@koleimports.com, and we’ll be happy to assist you.

Classificada 4 em 5 estrelas

Better prices than bulk items on Amazon

I've ordered bulk items from Kole Imports several times now and I have always had a positive experience. Items arrive within a reasonable amount of time, and the order process is easy. I only gave 4 stars because I am typically ordering cases of hand mirrors and there are always a few mirrors broken when they arrive. Not sure if there is a way to fix this problem. I also work for a non-profit and wish there was an option for tax exempt grantees to receive this discount. Overall, I would recommend this business because they are one of the few places I can find affordable hand mirrors in bulk.

8 de agosto de 2025
Opinião espontânea
Classificada 2 em 5 estrelas

I consistently have orders where a…

I consistently have orders where a handful of items are damaged.
THEY CANT FIX them!
Yes, they will reimburse me. But what I need are just six more items. I cannot order them because I’m not at the ordering threshold. It’s a huge issue!!

4 de setembro de 2025
Opinião espontânea
logótipo da Kole Imports & Closeouts

Resposta da Kole Imports & Closeouts

Hello Ronda,

We’re so sorry to hear about the damages in your orders. While we do issue reimbursements, we understand you’d prefer replacements. Due to our order minimums, we’re not able to send small replacement shipments, but we’re working to improve packaging and reduce damages. We truly value your feedback and will do everything we can to make your experience better.

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