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KOMONO Opiniões 

179
•
TrustScore: 4.5 em 5

4,6

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Leia as opiniões dos outros

Classificada 4 em 5 estrelas

Versatile styles, affordable price-to-quality ratio, and trendy eyewear. If I could add one thing, I’d love to see a small, timeless collection featuring basic colors—like those found in the "Alba Dri... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Zeer snelle levering in de winkel. Ik zou ook online kunnen besteld hebben, maar vind hun service in de winkel zelf, onbetaalbaar. Bril mooi in hoesje met poetsdoekje. Supervriendelijk personeel.

A empresa respondeu

Classificada 5 em 5 estrelas

Miami and Anabelle were really patient with me while I tried almost every single frame at the store 😅, and then also very helpful and kind, showing me alternate colors and variations of my favorite p... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Mooi t-shirt besteld maar was te groot. Heb contact opgenomen om hem om te ruilen en de dag erna had ik al antwoord maar omdat het in mijn spam folder terecht is gekomen heb ik de mail nooit gelezen.... Ver mais

A empresa respondeu

Informações sobre a empresa

  1. Loja de óculos de sol
  2. também em
  3. Grossista de óculos
  4. Grossista óptico
  5. Relojoaria

Escrito pela empresa

With its inspired style, surprising color palette and forward-thinking aesthetic, KOMONO has succeeded in pushing limits for over ten years. Founded in 2009 in Belgium by ex-professional snowboarders Anton Janssens and Raf Maes, KOMONO breaks convention and offers a fresh, new proposition. Be it sunglasses, sunglasses accessories, opticals, watches or even ski masks, KOMONO embraces the experimental and proposes a glimpse of the future into the here and now. Deeply rooted within the Antwerp fashion environment, renowned for its distinct, radical vision, KOMONO renders the avant-garde accessible and affordable. Its boundary-breaking designs have been worn by some of the world’s most recognizable faces and are stocked by an impressive number of high-profile concept stores, department stores and independent opticians and fashion boutiques. KOMONO is a truly global brand, yet embraces the individual at every step.


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Promotion box for KOMONO

New Collection

Spring Summer

4,6

Excelente

TrustScore: 4.5 em 5

179 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que escrevam opiniões

Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas

Respondeu a 81% das suas opiniões negativas

Geralmente responde em 14 horas

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

4,6

Todas as opiniões

(179)

172 opiniões nos últimos 12 meses

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Classificada 5 em 5 estrelas

Great Quality, Great Customer Service

I bought an older model „the Alex“ from them, after a year of owning them, I lost one of the screws holding the glass panes in, I contacted customer support and they immediately sent me replacement screws, even though those glasses are apparently technically discontinued.

Besides the great interaction, I wanna point out the excellent build quality of the glasses, your 10-euro H&M sunglasses don’t hold a candle.

Another nice touch was the letter that contained the replacement screws also was handwritten. In a time where everything is automated and comes from somewhere far away, this was refreshing.

I will be buying more glasses in the guture

16 de fevereiro de 2026
Opinião espontânea
logótipo da KOMONO

Resposta da KOMONO

Thank you for your for you amazing review! We are so happy to hear this!

Classificada 5 em 5 estrelas

5 star customer support and a brand…

5 star customer support and a brand with beautiful designs. They were extremely helpful in solving an issue. Cannot recommend this brand enough!

18 de fevereiro de 2026
Opinião espontânea
logótipo da KOMONO

Resposta da KOMONO

thank you for your lovely feedback! We're so happy to hear this!

Classificada 5 em 5 estrelas

Amazing customer service

Amazing customer service. I enquired about a replacement loop for my Komono silicone watch strap and they sent me two in the post within days. Thank you

23 de janeiro de 2026
Opinião espontânea
logótipo da KOMONO

Resposta da KOMONO

thank you so much for your amazing feedback! Happy that we could help out!

Classificada 5 em 5 estrelas

THANKS to Lonneke in the Amsterdam store

While walking around Amsterdam, my husband fell in love with a watch through the window of the local KOMONO store. The lady working there was so nice, helped us take his favorite watch with us that same day. Once home (in the US), my son decided he really wanted a KOMONO watch - one for his girlfriend too. I wasn't able to find the ones he wanted online, so I emailed the Amsterdam store to see if they had "the ones" in stock. Lonneke from the Amsterdam store went out of her way to help. After multiple emails back and forth discussing options of how to buy and then get the watches to us, we have received the watches, and everyone is thrilled. THAT is superior customer service - THANKS Lonneke!!

21 de janeiro de 2026
logótipo da KOMONO

Resposta da KOMONO

thank you so much for your amazing feedback! We're very glad to hear that your experience was so perfect :)

Classificada 5 em 5 estrelas

I bought a pair of sunglasses from the…

I bought a pair of sunglasses from the store in Amsterdam, great & attentive customer service and a great shopping experience overall! I'm very pleased with my purchase and would highly recommend Komono.

28 de janeiro de 2026
logótipo da KOMONO

Resposta da KOMONO

thank you for your amazing review! we're very happy to hear this!

Classificada 1 em 5 estrelas

Never received my sunglasses

Never received my sunglasses. Terrible comminucation and partnership with fedex is totaly wrong.

27 de janeiro de 2026
logótipo da KOMONO

Resposta da KOMONO

Hello Elli. As mentioned in our email conversations, we're very sorry for that the order did not arrive in time before you needed it. While we work very closely and fast with FedEx, unfortunately re-delivery attempts and changes do take time which in this case caused it to arrive to late. Again we're sorry for this.

Classificada 2 em 5 estrelas

Hello,

Hello,
In my country Iran there is a brand of yours I mean there is stores when I purchase things it’s coming with beautiful packaging and guarantee card but with this purchase I didn’t get neither good packaging nor guarantee card.
Thank you

2 de fevereiro de 2026
logótipo da KOMONO

Resposta da KOMONO

Hello, thanks for your feedback.

Please know that there is no more guarantee card needed with our products. The warranty will run with the order number saved in our system or with a receipt/ confirmation email.

As for the packaging, we're not sure what you mean by it not being good but if it's broken you can of course reach out to our team at support@komono.com and they'll send a new pouch case out to you.

Classificada 4 em 5 estrelas

The order came in quickly but the…

The order came in quickly but the glasses were nice but one lens was already moving. I don’t lnow if it will last.

2 de fevereiro de 2026
logótipo da KOMONO

Resposta da KOMONO

Hello Sonia, thanks for your review. If there is an issue with the sunglasses we can of course exchange them. For that you can reach us as support@komono.com or visit any of our flagship stores, our team will be happy to help out!

Classificada 5 em 5 estrelas

Tout est OK!

Tout s est tres bien passe. La commande, les echeances, la livraison, les produits eux memes!

26 de janeiro de 2026
logótipo da KOMONO

Resposta da KOMONO

thank you for your amazing feedback!

Classificada 1 em 5 estrelas

Versandkosten bei defektem Artikel

Ich habe eine Sonnenbrille bestellt bei der die Bügel verbogen sind

Nachdem ich eine Email geschrieben habe das ich diese gerne retournieren möchte da die Brille defekt ist.

Kam die Antwort ich müsse die Retoursendekosten selbst tragen. Dies finde ich nicht akzeptabel, da es sich um einen Defekten Artikel handelt.

2 de fevereiro de 2026

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