Versatile styles, affordable price-to-quality ratio, and trendy eyewear. If I could add one thing, I’d love to see a small, timeless collection featuring basic colors—like those found in the "Alba Dri... Ver mais
A empresa respondeu

Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Versatile styles, affordable price-to-quality ratio, and trendy eyewear. If I could add one thing, I’d love to see a small, timeless collection featuring basic colors—like those found in the "Alba Dri... Ver mais
A empresa respondeu
Zeer snelle levering in de winkel. Ik zou ook online kunnen besteld hebben, maar vind hun service in de winkel zelf, onbetaalbaar. Bril mooi in hoesje met poetsdoekje. Supervriendelijk personeel.
A empresa respondeu
Miami and Anabelle were really patient with me while I tried almost every single frame at the store 😅, and then also very helpful and kind, showing me alternate colors and variations of my favorite p... Ver mais
A empresa respondeu
Mooi t-shirt besteld maar was te groot. Heb contact opgenomen om hem om te ruilen en de dag erna had ik al antwoord maar omdat het in mijn spam folder terecht is gekomen heb ik de mail nooit gelezen.... Ver mais
A empresa respondeu
With its inspired style, surprising color palette and forward-thinking aesthetic, KOMONO has succeeded in pushing limits for over ten years. Founded in 2009 in Belgium by ex-professional snowboarders Anton Janssens and Raf Maes, KOMONO breaks convention and offers a fresh, new proposition. Be it sunglasses, sunglasses accessories, opticals, watches or even ski masks, KOMONO embraces the experimental and proposes a glimpse of the future into the here and now. Deeply rooted within the Antwerp fashion environment, renowned for its distinct, radical vision, KOMONO renders the avant-garde accessible and affordable. Its boundary-breaking designs have been worn by some of the world’s most recognizable faces and are stocked by an impressive number of high-profile concept stores, department stores and independent opticians and fashion boutiques. KOMONO is a truly global brand, yet embraces the individual at every step.
Bélgica

Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Respondeu a 81% das suas opiniões negativas
Geralmente responde em 14 horas
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

Resposta da KOMONO

Resposta da KOMONO
I bought an older model „the Alex“ from them, after a year of owning them, I lost one of the screws holding the glass panes in, I contacted customer support and they immediately sent me replacement screws, even though those glasses are apparently technically discontinued.
Besides the great interaction, I wanna point out the excellent build quality of the glasses, your 10-euro H&M sunglasses don’t hold a candle.
Another nice touch was the letter that contained the replacement screws also was handwritten. In a time where everything is automated and comes from somewhere far away, this was refreshing.
I will be buying more glasses in the guture

Resposta da KOMONO
5 star customer support and a brand with beautiful designs. They were extremely helpful in solving an issue. Cannot recommend this brand enough!

Resposta da KOMONO
I always buy the same sunglass for 3 years now

Resposta da KOMONO
Amazing customer service. I enquired about a replacement loop for my Komono silicone watch strap and they sent me two in the post within days. Thank you

Resposta da KOMONO
While walking around Amsterdam, my husband fell in love with a watch through the window of the local KOMONO store. The lady working there was so nice, helped us take his favorite watch with us that same day. Once home (in the US), my son decided he really wanted a KOMONO watch - one for his girlfriend too. I wasn't able to find the ones he wanted online, so I emailed the Amsterdam store to see if they had "the ones" in stock. Lonneke from the Amsterdam store went out of her way to help. After multiple emails back and forth discussing options of how to buy and then get the watches to us, we have received the watches, and everyone is thrilled. THAT is superior customer service - THANKS Lonneke!!

Resposta da KOMONO
Perfect is been a long time since i did'nt order on Komono ! Good promos and great products :) Great job

Resposta da KOMONO
I bought a pair of sunglasses from the store in Amsterdam, great & attentive customer service and a great shopping experience overall! I'm very pleased with my purchase and would highly recommend Komono.

Resposta da KOMONO
Never received my sunglasses. Terrible comminucation and partnership with fedex is totaly wrong.

Resposta da KOMONO

Resposta da KOMONO
Hello,
In my country Iran there is a brand of yours I mean there is stores when I purchase things it’s coming with beautiful packaging and guarantee card but with this purchase I didn’t get neither good packaging nor guarantee card.
Thank you

Resposta da KOMONO
The order came in quickly but the glasses were nice but one lens was already moving. I don’t lnow if it will last.

Resposta da KOMONO
Tout s est tres bien passe. La commande, les echeances, la livraison, les produits eux memes!

Resposta da KOMONO
Ich habe eine Sonnenbrille bestellt bei der die Bügel verbogen sind
Nachdem ich eine Email geschrieben habe das ich diese gerne retournieren möchte da die Brille defekt ist.
Kam die Antwort ich müsse die Retoursendekosten selbst tragen. Dies finde ich nicht akzeptabel, da es sich um einen Defekten Artikel handelt.
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