Trying to contact this company for 2 days now no one’s picking up the phone or replying to email, placed an order for flooring 5 days ago and only half got delivered, my floor was meant to be placed t... Ver mais
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Leia as opiniões dos outros
I contacted Komscape because the smallest size carpet they sold on eBay was 2 x 2m, but I only needed enough for a car boot. They were kind enough to cut me a piece just the right size, which luckily... Ver mais
This is a brilliant company to buy from fantastic product and top class service all at a really great price. I'd just like to thank them as it cant be easy to try and keep prices decent during these d... Ver mais
A empresa respondeu
We have purchased 3 carpets to date from Komscape Ltd and have been very happy with the quality and colour of the carpets. Delivery time has also been excelent, the same as their communication. Komsc... Ver mais
A empresa respondeu
Informações sobre a empresa
Escrito pela empresa
KOMSCAPE UK Carpet, Vinyl & Artificial Grass Suppliers. Quality Flooring for Competitive Prices. Contact us for a free, no-obligation quotation today! E: sales@komscape.co.uk T: 0121 544 2970
Informações de contacto
Unit 4 Springfield Industrial Estate, B69 4HH, Oldbury, Reino Unido
- 0121 544 2970
- komscape.co.uk
4,1
Bom
50 opiniões
Sem histórico recente de solicitação de opiniões
Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas
Respondeu a 100% das suas opiniões negativas
Geralmente responde dentro de um mês
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Trying to contact this company for 2…
Trying to contact this company for 2 days now no one’s picking up the phone or replying to email, placed an order for flooring 5 days ago and only half got delivered, my floor was meant to be placed today but had to cancel with this drama.
31 de julho de 2026
Opinião espontânea
Resposta da KOMSCAPE Ltd | Carpet | Vinyl | Artificial Grass
Hi Andy, we would like to apologise that you have had a negative experience with us. We have now resolved this issue since but as explained, our systems were down so we were unable to make any contact with yourself, or our third-party courier. We escalated this to the company director as soon as we could, who did contact your colleague to inform you of our systems being down. Like with all our deliveries, we provide our customers with tracking numbers. You were provided with a tracking number before our systems were down, but sadly our third-party courier did not assist. We have taken this issue with customer services to ensure this does not happen again. We have since refunded you for the missing item, which was lost via our third-party courier.
We are sorry for any inconvenience this has caused. Kind Regards, Komscape Limited
Really helpful and flexible
I contacted Komscape because the smallest size carpet they sold on eBay was 2 x 2m, but I only needed enough for a car boot. They were kind enough to cut me a piece just the right size, which luckily could ship by Evri and they included that in the price. A tiny order, but great to work with such a helpful company!
8 de julho de 2026
Opinião espontânea
Fantastic Customer Service from Marie
Fantastic Customer Service from Marie - replied immediately to a query I had, processed and sent my order within 48 hours - great product - reasonable price - fantastic service Thankyou
13 de agosto de 2025
Opinião espontânea
Resposta da KOMSCAPE Ltd | Carpet | Vinyl | Artificial Grass
Thank you so much for your fantastic feedback. We are so glad that you are happy with your order and our service. We hope to deal with you again in the future! All the best, the team at Komscape.
Outstanding customer service despite…
Outstanding customer service despite being a small order and with tight deadlines. Goods arrived within 24 hours and perfect for my needs. Would recommend.
21 de junho de 2025
Opinião espontânea
Great flooring
Great flooring, great customer service and speedy delivery. Thank you
13 de novembro de 2024
Opinião espontânea
Excellent customer service
Excellent customer service. Would recommend
14 de novembro de 2024
Opinião espontânea
Good product and fast delovery
Good product and reseonably fast delivery. Good communication. Will buy again.
25 de setembro de 2024
Opinião espontânea
Delighted with the orange lino
Delighted with the orange lino
Good value
Quick Delivery
11 de setembro de 2024
Opinião espontânea
Company delivered on time and driver…
Company delivered on time and driver was very helpful in assisting delivery into the property
27 de setembro de 2024
Opinião espontânea
Highly recommended, excellent service and product
Highly recommended, Marie, kept me up to date with order information.
Item arrived safely, securely packaged.
Excellent value for money, I will be placing another order and recommending.
Thank you, for the good service.
1 de agosto de 2024
Opinião espontânea
Excellent company
Excellent company! Ordered on a Monday (due to last minute cancellation from my carpet fitter through no fault of his own). Molly at Komscape found me the exact same carpet and it was delivered 2 days later! Thank you. Will definitely use again.
2 de agosto de 2024
Opinião espontânea
Easy to order
Easy to order and seller kept me up to date. Pleased with quality of item purchased.
29 de julho de 2024
Opinião espontânea
Happy customer. Will use again
Ordered sheet vinyl flooring. Good quality product, arrived in good time and well packaged for shipping. Will use again.
4 de junho de 2024
Opinião espontânea
Great service
Clear communication from order to delivery.
Great product at a great price. Delivery driver was very friendly and courteous.
25 de julho de 2024
Opinião espontânea
Great value sheet vinyl!
Really impressed with the value we got from our recent order of sheet vinyl. Product was packaged well and of a decent quality for the price. Really happy and would consider again.
25 de julho de 2024
Opinião espontânea
Good quality product and fast delivery
I like the product and it was delivered on time.
28 de fevereiro de 2022
Resposta da KOMSCAPE Ltd | Carpet | Vinyl | Artificial Grass
Thank you very much for your order and great feedback! We hope to deal with you again in the future. Kind Regards, Komscape Ltd.
Excellent service and prompt delivery
Excellent service and prompt delivery. Lovely and helpful delivery man.
6 de dezembro de 2021
Resposta da KOMSCAPE Ltd | Carpet | Vinyl | Artificial Grass
Thank you very much for your order and great feedback! We hope to deal with you again in the future. Kind Regards, Komscape Ltd.
used komscape ltd a few times
used komscape ltd a few times. they are always quick to deliver and have a good range at competitive price. i will use them again.
1 de dezembro de 2021
Resposta da KOMSCAPE Ltd | Carpet | Vinyl | Artificial Grass
Thank you so much for your amazing feedback. It is always a pleasure to deal with you and we hope to help you out again in the future. Many thanks, Komscape Ltd
Easy to order and delivered much
Easy to order and delivered much earlier than expected. Would use again. Can't comment on the product as need to wait for it to be fitted.
1 de novembro de 2021
Resposta da KOMSCAPE Ltd | Carpet | Vinyl | Artificial Grass
Thank you very much for your order and great feedback! We hope to deal with you again in the future. Take care, Komscape Ltd.
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