Konnected Opiniões 

197
•
TrustScore: 4.5 em 5

4,4

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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

Although I pretty much jumped blindly into the Konnected GDOs I was able to get support to answer all my questions or I was able to easily find the answers on the website. I’m very pleased with the pe... Ver mais

Classificada 1 em 5 estrelas

Offering a conversion kit with little savings from an interface kit is a trap for first timer whe you aren’t sure which fits your needs. Subsequent purchase of 2 interface modules to compensate the... Ver mais

Classificada 5 em 5 estrelas

I had a channel on a board die and contacted Konnected for a warranty repair. Their response was quick and I received a replacement board soon thereafter. I was completely satisfied with their respons... Ver mais

Classificada 5 em 5 estrelas

Works great replacing existing hardware. It works with Home Assistant which was my main criteria along with fitting in the existing box. No one else builds a product liket his

Informações sobre a empresa

  1. Empresa de automação residencial

Escrito pela empresa

Secure, Smart Home Monitoring Using Any Wired Alarm System. Konnected makes wired alarm systems smart by connecting to home automation platforms like SmartThings, Alexa, Home Assistant, Hubitat & more.


Informações de contacto

4,4

Excelente

TrustScore: 4.5 em 5

197 opiniões

5 estrelas
4 estrelas
3 estrelas
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1 estrela

Pede aos clientes que escrevam opiniões

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Respondeu a 25% das suas opiniões negativas

Geralmente responde em 14 horas

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4,4

Todas as opiniões

(197)

32 opiniões nos últimos 12 meses

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Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 2 em 5 estrelas

Beware

Beware, I didn’t realise the import taxes involved. Pretty costly, makes the purchase more expensive than a new alarm system.

17 de abril de 2023
logótipo da Konnected

Resposta da Konnected

We shipped your product to the UK, where virtually all goods and services are subject to a 20% VAT. It should be no surprise to you that imports from the United States are also subject to VAT. We're sorry you had an upsetting experience, but unfortunately taxes charged by your country's customs are completely outside of our control.

Classificada 5 em 5 estrelas

Thanks Nate!

Was having issues, some with the product some with the installer (me). Talked to Nate. I did a couple of things, he did some magic on his end. And voilà! Everything is working as it should!
Thanks Nate!

27 de março de 2023
Classificada 5 em 5 estrelas

Smart Home Nitch Filler

Product fills a nitch for Smart homes. Takes a standard binary device and makes it smart. Connection to Habitat is robust and flawless. Im a high end security integrator in Milwaukee WI area, very experienced in advanced security. This is THE product i would recommend. Just upgraded to the pro board, my first gen board just failed, two years in service. Would suggest understanding the wifi on the cheaper board, have seen this wifi fail on similar boards produced by Roku. Not a fault of konnected but affects are felt anyway, unless they upgraded hardware in the last two years. Anyway i went to hardwire.... Been involved with konnected since they were a Kickstarter. They are responsive to keeping up with the changes in the smart industry. Feel confident they will be around for the long haul. THANKS KONNECTED

23 de março de 2023
Classificada 3 em 5 estrelas

Don't call it an alarm panel

I suggest not calling it an alarm panel since it doesn't meet UL specs for an alarm system. Otherwise it's a great idea at a great price point. Connection and setup is straight forward and it does what it's intended to do which is to integrate alarm devices to home automation.

24 de março de 2023
Classificada 4 em 5 estrelas

I received one extra item and was told to keep it

I received one extra item (a duplicate) I didn't order. I asked them what they wanted me to do, and they said that as long as I got what I did order, I could keep the extra. It was probably cheaper than returning it, but it still left a good feeling. If I didn't feel the need to raise a support ticket on this, I would have given them 5 stars.

19 de março de 2023
Classificada 5 em 5 estrelas

Great Kit Great Customer Service

The install process required a few watches of Nate's youtube videos, some of which were outdated, but once I was up & running the system worked amazingly. I had a defective wire in my kit that required some troubleshooting, but one ticket to Konnected and I had a whole new set of wires heading my way for free, excellent customer service.

19 de março de 2023
Classificada 4 em 5 estrelas

Love the product and second purchase…

Love the product and second purchase for our new home. But installation using the interface for the Keyswitch on Zone 1 of ADEMCO Vista 20p is lacking on the main Help page. After purchasing additional resistors and connectors as suggested, it wasn't evident until I found a post in the discussion topics... on page 4... (search this topic "Vista 20p with Interface setup" and go to page 4)

Please update your installation methods or more information on how to use Zone 1 as a Keyswitch.

Otherwise, everything else with the installation went super smoothly with the Alarm Panel Pro Interface kit using the printed instructions and video.

14 de março de 2023
Classificada 5 em 5 estrelas

Slowly slowly catch a monkey

Fast, complete and accurate support from Konnected. The product is great, but 'slowly slowly catch a monkey'. Take your time and plan ahead. Document everything, label everything, and double or triple check step by step.
It helps to do this as a two person job.
Adding an Alarm Pro Panel and two PCB interface boards to my ADEMCO Vista-128BP took me two days. In the end, I called my Alarm company and they helpfully finished the installation. I gained a lot of useful knowledge about my alarm setup and I'm glad I called in the pros to finish the job.

13 de março de 2023
Classificada 5 em 5 estrelas

Purchase without problem

Purchase without problem. Online chat with help. Fast shipping. Alarm panel is very well made, but my has defect. Online support answered on few minutes and manage to send new one.

20 de fevereiro de 2023
Classificada 4 em 5 estrelas

Quick response time to variety of…

Quick response time to variety of issues. One issue was getting wifi connected to Konnected Pro. I got a power line adapter for ethernet and that got the Konneted Pro device online. ( Initially , I thought to return the device due to inability to get online.) The response to my problems did not solve the issue, but it got me determined to continue to trouble shoot issues. It took some time to get Konnected cloud to integrate with the device. I think it was as simply a sort of rebooting the device. It took a great deal of time to just sign-in to SmartThing app. Finally everything came together. I'm still not out of the woods with a working alarm system. I need to interface Konnected Pro to get use from my Honeywell keypad for control of system. I will review youtube teaching sessions for interface setup. I thank service for quick response to issues. That alone earns four stars. Not finished with alarm set up, so more issues are sure to come up. Thank you

21 de fevereiro de 2023
Classificada 5 em 5 estrelas

I like to thank KONNECTED for this product

I like to thank KONNECTED for this product i bean looking for this from the longest time and KONNECTED you make my day.most off all I will like to thank your representative Andy Wulff for is quick response...he always on point..when you ask a question I will recommend this product to my friends and family....now that I have knowledge of installing the product..I will be recommending it and installing it is a easy install just some few bump...but I master it THANK YOU KONNECTED....

25 de janeiro de 2023

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