KOREANBEAUTY.PT Opiniões 

Resposta da KOREANBEAUTY.PT

13/04/2026

Hi,

Thank you so much for your kind review!

We’re really happy to hear that you found the purchasing process easy and that your order arrived quickly and safely. It’s also great to know you’re satisfied with the quality of the products 😊

We truly appreciate your support and hope to see you again soon!

Best regards,
Emil

Resposta da KOREANBEAUTY.PT

7/04/2026

Hi,

Thank you so much for your review, Diana! 😊

We’re really happy to hear that your order arrived in perfect condition and that you’re already enjoying your recommended skincare routine - even better that you’re loving it!

Your satisfaction means a lot to us. 💖

We hope to continue being a part of your skincare journey!

Best regards,
Emil

Resposta da KOREANBEAUTY.PT

6/04/2026

Hi,

Thank you so much, Susana, for your lovely feedback! 💙
We’re so happy to hear that everything was perfect – that truly means a lot to us!

Best regards, Emil

Resposta da KOREANBEAUTY.PT

2/04/2026

Hi,

Thank you, Sandra! We’re glad to hear your order arrived quickly and in good condition. We truly appreciate your feedback and hope to see you again soon.

Best regards, Emil

Resposta da KOREANBEAUTY.PT

26/03/2026

Hi Patrícia,

Thank you so much for your lovely update! We're really happy to hear that your order arrived and that you enjoyed the little gift as well 😍

We truly appreciate your support and your 5-star review – it means a lot to us! We hope to see you again soon.

Best regards, Emil

Resposta da KOREANBEAUTY.PT

26/03/2026

Hi Sonia,

Thank you for your feedback and for your order. We’re glad to hear that you received your products, but we’re sorry that the delivery with DHL did not go as expected.

We understand how important it is to receive your package at home when that option is selected, and we truly appreciate you bringing this to our attention. We will take this into account to improve the experience going forward.

If you need any assistance, please don’t hesitate to contact us – we’re always happy to help.

Best regards, Emil

Resposta da KOREANBEAUTY.PT

25/03/2026

Hi,

Thank you so much for your review, Yuliya! We're really happy to hear that you loved all the products. We hope to see you again soon!

Best regards, Emil

Resposta da KOREANBEAUTY.PT

24/03/2026

Hi,

Thank you so much, Constança, for your kind review! 💙

We’re really happy to hear that you found our website intuitive and that your delivery was fast – that’s exactly the experience we aim to provide.

We truly appreciate your support and hope to see you again soon!

Best regards, Emil

Resposta da KOREANBEAUTY.PT

24/03/2026

Hello Nunes de Sousa,

Thank you very much for your feedback! We’re happy to hear that everything is good 😊

We hope to see you again soon.

Best regards,
Emil

Resposta da KOREANBEAUTY.PT

19/03/2026

Hi,

Thank you so much for your kind review!

We’re really happy to hear that you experienced super fast delivery and noticed the difference compared to other websites selling the same product. Your feedback truly means a lot to us.

Best regards, Emil

Resposta da KOREANBEAUTY.PT

18/03/2026

Hi,

Thank you very much for your review, Dilma!

We’re so happy to hear that you really liked the products 😊
Your feedback means a lot to us!

We hope to see you again soon!

Best regards, Emil

Resposta da KOREANBEAUTY.PT

17/03/2026

Hi Elsa,

Thank you for your review! 😊
We’re happy to hear that you’re satisfied with both the products and the delivery.

We hope you continue to enjoy your order!

Best regards,
Emil

Resposta da KOREANBEAUTY.PT

16/03/2026

Hi,

Thank you for your feedback, Gilberto. We’re glad to hear that the purchase process felt smooth, but we’re sorry that the delivery did not meet your expectations.

Sometimes carriers may redirect parcels to a nearby pickup point if home delivery is not possible at the time of delivery. However, we understand that this can be frustrating when you expect delivery to your address.

If you ever experience this again, please feel free to contact our support team and we’ll gladly look into it and assist you.

Best regards, Emil

Resposta da KOREANBEAUTY.PT

11/03/2026

Hi,

Thank you for your wonderful feedback!

We're really happy to hear that you are satisfied with the products and that everything arrived on time. Providing reliable products and smooth delivery is very important to us, so it means a lot to know you had a perfect experience.

Best regards, Emil 😊

Resposta da KOREANBEAUTY.PT

9/03/2026

Hi,

Thank you so much for your review! We’re very happy to hear that everything arrived as it should and that the delivery was fast. We truly appreciate your feedback.

Best regards, Emil 😊

Resposta da KOREANBEAUTY.PT

4/03/2026

Hi,

Thank you for your review, Sarah! 🌟

We’re very happy to hear that you’re satisfied with both the fast delivery and the high quality of the products. Our goal is always to provide reliable shipping and carefully selected products our customers can truly trust.

Thank you for taking the time to share your experience – it really means a lot to us!

Best regards, Emil

Resposta da KOREANBEAUTY.PT

3/03/2026

Hi Milena,

We’re very sorry to hear this and completely understand your frustration. This is absolutely not the experience we want for our customers.

We would really like to look into this immediately. Please contact our customer support with your order number so we can investigate what happened and help you as quickly as possible. If there has been any delay or issue with the shipment, we will make sure to resolve it.

Thank you for bringing this to our attention, and we hope to fix this for you right away.

Best regards,
Emil

Resposta da KOREANBEAUTY.PT

2/03/2026

Hi,

Thank you so much, Keyla 🤍

We’re so happy to hear that both the delivery and the products were perfect! That’s exactly the experience we always strive to provide.

Thank you for your trust and for taking the time to share your feedback 💛

Best regards,
Emil

Resposta da KOREANBEAUTY.PT

23/02/2026

Hi,

Thank you so much for your 5-star review, Anna! ⭐

We’re really happy to hear that you’re satisfied with both our prices and delivery. That’s exactly the experience we strive to give every customer.

Thank you for your trust and support – you’re always warmly welcome back!

Best regards, Emil

Resposta da KOREANBEAUTY.PT

23/02/2026

Hi Raquel,

We’re truly sorry to hear about your experience and understand how frustrating this situation must feel.

We have already contacted DHL regarding your shipment. According to their tracking information, one delivery attempt was made to your home address. When the delivery could not be completed, DHL redirected the parcel to a nearby service point instead of returning it immediately. This is done to give you an additional opportunity to collect the order before it is sent back.

Unfortunately, DHL does not allow us to request a new home delivery attempt once the parcel has been transferred to a service point. The package will remain there for a few more days. If it is not collected within that timeframe, it will automatically be returned to us.

As soon as the parcel is returned and registered in our system, we will of course process the refund according to our policy.

We completely understand your disappointment and appreciate you bringing this to our attention. If there is anything we can assist you with regarding the collection details or tracking information, please let us know - we are here to help.

Best regards,
Emil