Customer service is terrible shipment…
Customer service is terrible shipment never happens can’t reply their emails
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Customer service is terrible shipment never happens can’t reply their emails
Kova Vancouver is not in Vancouver at all it is a Chinese Drop Shipping Company that sends you absolute garbage products and it takes 3 weeks to get to your mailbox. I'm not even going to try and deal with their refund department I'm just going to charge back on my credit card. Do nor purchase. Not Canadian. Cheap Chinese garbage. Lesson learned
Purchased Trend Soft Ammunition mens black sandal…absolute garbage!! First off, quality is extremely poor, wanted refund and was presented poor options, full refunds not allowed without me paying shipping and 25% re-stocking fee!! Secondly, 2 weeks of casual wear and already worn out treads!!
DO NOT waste your money, stay with Crocs!!!
Utter garbage, Dollar Store plastic quality. Shipping was over 3 weeks from China NOT Vancouver. Do yourself a favour and get real Crocs not these poor knockoffs.
Not as advertised in anyway.
Cheap China junk. Wasted my money on this scam.
Stay away from this pla e
Ordered 2 pair of sandals roughly $115 on sale, regular price was $99 each, from what I was led to believe, was a Canadian company in BC. Shipping was directly from China, 3 weeks, and when the sandals arrived they had stickers from Temu. Sure enough, the exact same sandals, same photos, same everything was on Temu for $9. This company is a complete scam reselling cheap products from Temu and marking up prices x10. Don't be fooled by their website and products that appear to be good quality - they are not. Plus they charge a 25% "restocking" fee which is another scam since they don't actually stock anything. Don't be fooled.
I just got the granite trek sandals in, they fit great and are comfortable, although shipping took longer then advertised the whole procedure was smooth
This is a dropshipping scheme. The site was only registered in August 2025 even if they claim to have a legacy in Vancouver CA. They have no determinable office in Vancouver or storefront even. They shipped via a Chinese based logistics company which is a red flag.
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