Kent & Sussex Home Improvements LTD Opiniões 411

TrustScore: 5 em 5

4,8

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Classificada 5 em 5 estrelas

Very friendly staff who are happy to help. We had some mishaps with an admin error and some accidental damage, but they fixed everything with no hassle, no extra fees, and quickly. Very professional c... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

All the staff were great: many thanks Kier who came to our door to offer us a great deal; Josh who did the contract visit; John who measured up and Paul and Dave who fitted the windows. The job was p... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

I have had 2 separate installs from K&S, and both times were faultless. The sales team were polite and gave us a quote fast with no pressure. The surveyors were professional and gave good advice... Ver mais

A empresa respondeu

Classificada 4 em 5 estrelas

Christian and Joe the fitters were excellent, professional, punctual, polite and clean and tidy. Christian is a perfectionist, the work done on our porch is outstanding. Quality of doors and windows a... Ver mais

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4,8

Excelente

TrustScore: 5 em 5

411 opiniões

5 estrelas
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1 estrela

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Classificada 5 em 5 estrelas

Friendly and Professional

Very friendly staff who are happy to help. We had some mishaps with an admin error and some accidental damage, but they fixed everything with no hassle, no extra fees, and quickly. Very professional company, would recommend!

17 de março de 2026
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Resposta da Kent & Sussex Home Improvements LTD

Thank you so much for your kind words! We’re really glad we could resolve everything quickly and make things right for you. Your recommendation means a lot to us, and we’re always here to help if you need anything in the future.

Classificada 5 em 5 estrelas

Great work: all stages of the process were made easy

All the staff were great: many thanks Kier who came to our door to offer us a great deal; Josh who did the contract visit; John who measured up and Paul and Dave who fitted the windows. The job was professional, our home is lighter and cleaner and it's really given us a lift and motivation to change up our home.

2 de abril de 2026
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Resposta da Kent & Sussex Home Improvements LTD

Thank you for your wonderful feedback! We’re so pleased to hear that every stage of the process felt easy and that the whole team made a great impression. We’ll be sure to pass your kind words on to Kier, Josh, John, Paul, and Dave. It’s fantastic to know you’re enjoying the transformation—wishing you all the best with your home updates!

Classificada 5 em 5 estrelas

The whole experience was very good

The whole experience was very good, good communication with the whole team, the installers were very professionals, from the beginning to the end, no mess left behind, nothing bad to say.

7 de abril de 2026
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Resposta da Kent & Sussex Home Improvements LTD

Thank you so much for your kind words! We’re really glad you had a smooth experience from start to finish—it means a lot to our whole team. 😊

Classificada 5 em 5 estrelas

Perfect from start to finish

I have had 2 separate installs from K&S, and both times were faultless.
The sales team were polite and gave us a quote fast with no pressure.
The surveyors were professional and gave good advice with how to improve our installation.
But the greatest part of the process was the installation teams, they were fast and tidy, and made sure they took time to perfect the small details that makes a difference, so a big thank you to Dave, Paul and Deano for their professionalism.
Overall a great experience!

10 de abril de 2026
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Resposta da Kent & Sussex Home Improvements LTD

Thank you for your continued trust in us! We’re delighted both installations were faultless and that our team made such a positive impression. We’ll be sure to pass your kind words on to Dave, Paul, and Deano—much appreciated! 😊

Classificada 5 em 5 estrelas

Highly recommend KSH Improvements

We are delighted with our new conservatory. It was a replacement for one that had leaked and had been severely damaged with water ingress. The reason for its failure was properly investigated and resolved by the excellent fitters - Dave and Paul. They worked tidily and efficiently especially when it came to leave . The quality of the replacement was also fare superior to the original conservatory construction. We highly recommend this company.

31 de março de 2026
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Resposta da Kent & Sussex Home Improvements LTD

Thank you so much for your kind words! We’re thrilled to hear you’re delighted with your new conservatory. Dave and Paul will be especially pleased to know their hard work made such a positive impression. Your recommendation means a lot to us!

Classificada 4 em 5 estrelas

Pleased as punch

Christian and Joe the fitters were excellent, professional, punctual, polite and clean and tidy. Christian is a perfectionist, the work done on our porch is outstanding. Quality of doors and windows are good. However, there were a few hiccups with the office but these were sorted. Would I use them again. Yes.

5 de março de 2026
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Resposta da Kent & Sussex Home Improvements LTD

Thank you for your kind feedback! We’re delighted to hear that Christian and Joe provided such excellent service and that you’re pleased with the quality of your porch. We appreciate your patience with the initial hiccups and are glad everything was resolved. It means a lot that you’d choose us again!

Classificada 5 em 5 estrelas

Dean arrived nice and early and…

Dean arrived nice and early and explained what he was going to do before starting. He was friendly, efficient and extremely tidy. Having a new front door & panel fitted took approximately 5 hours. Great demonstration / explanation and cleaned up everything before leaving. So tidy that you wouldn't of known I'd had any work done apart from a lovely door. All finishings were immaculate.

2 de abril de 2026
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Resposta da Kent & Sussex Home Improvements LTD

Thank you for your lovely feedback! We’re so pleased to hear that Dean made such a positive impression with his professionalism, clear communication, and attention to detail. It’s great to know you’re happy with your new front door and the finish — we’ll be sure to pass on your kind words to him!

Classificada 5 em 5 estrelas

Promises fulfilled

Promises fulfilled. Scaffold removed promptly.

28 de março de 2026
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Resposta da Kent & Sussex Home Improvements LTD

Thank you for your feedback! We’re glad to hear everything was delivered as promised and that the scaffolding was removed promptly. We really appreciate your support!

Classificada 4 em 5 estrelas

Roof light fitted .

We have just had our roof lights fitted with new flat roof installed .
All though we got off to a rocky start with weather etc and wrong colour glass The team were very good and nothing was too much trouble too rectify . They do use sub contractors which were also a very good team who were called Jaden Roofing (Ross ) It's made a huge difference to our darkish lounge area .

26 de março de 2026
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Resposta da Kent & Sussex Home Improvements LTD

Thank you for your kind words! We’re glad we could resolve the initial issues and that you’re happy with the final result—great to hear your lounge is now brighter. We’ll be sure to pass your feedback on to the team and Jaden Roofing as well.

Classificada 5 em 5 estrelas

Excellent Service

Turned up on time . Fitter Dean was very friendly and worked hard to install the door. Door looks great.

24 de março de 2026
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Resposta da Kent & Sussex Home Improvements LTD

Thank you for your lovely feedback! We’re delighted to hear you’re happy with the door and that Dean provided such friendly and efficient service. We’ll be sure to pass your kind words on to him.

Classificada 5 em 5 estrelas

A truly efficient and professional company

From start to finish, this was very well planned and our two fitters were obviously experienced and worked really well together. They covered all surfaces carefully and left everything clean and tidy.

4 de março de 2026
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Resposta da Kent & Sussex Home Improvements LTD

Thank you for your wonderful feedback! We’re so pleased to hear everything went smoothly from start to finish and that our team delivered a professional service. It’s great to know they took care with your home and left everything spotless.

Classificada 5 em 5 estrelas

Joe the fitter

The windows look great and the window fitter Joe was brilliant could not have asked for a nicer guy

9 de março de 2026
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Resposta da Kent & Sussex Home Improvements LTD

Thanks so much for your kind words! We're glad you love the windows, and we'll be sure to pass your feedback on to Joe 😊

Classificada 5 em 5 estrelas

Beautiful product with great communication

I was impressed with the communication throughout, and felt at ease with the professionalism throughout the process. E-mails re: delivery times and installation dates were useful and gave me a clear timescale once it was apparent there was a change in material delivery times. Would definitely use K&S again.

19 de março de 2026
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Resposta da Kent & Sussex Home Improvements LTD

Thank you for your kind review! We're really pleased you were happy with the product and our communication throughout 😊

Classificada 5 em 5 estrelas

New porch… excellent!

The whole experience with my new porch was easy from start to finish, all the staff were incredibly helpful and polite.
Joe who came to fit the porch was excellent! Very hardworking absolute perfectionist!
So pleased with the results many thanks

5 de março de 2026
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Resposta da Kent & Sussex Home Improvements LTD

Thank you so much for your lovely review! We're delighted you're pleased with your new porch, and we’ll be sure to pass your kind words on to Joe 😊

Classificada 5 em 5 estrelas

Windows…

Joe did a great job fitting our windows ,they look really nice .He did a very professional job ,and cleaned up well after himself .

12 de março de 2026
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Resposta da Kent & Sussex Home Improvements LTD

Thank you for your kind review! We're glad you're happy with the windows, and we'll pass your feedback on to Joe 😊

Classificada 5 em 5 estrelas

Job well done

Joe fitted my new doors today he was friendly polite and cleaned up after himself.
Thanks Joe really professional and the doors look great.

13 de março de 2026
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Resposta da Kent & Sussex Home Improvements LTD

Thank you for your kind review! We're glad you're happy with the new doors, and we'll pass your feedback on to Joe 😊

Classificada 5 em 5 estrelas

Dean was great cleaned up after he…

Dean was great cleaned up after he finished no damage to a windowsill even though it was a awkward window to take out very pleased with the window fitting.

9 de março de 2026
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Resposta da Kent & Sussex Home Improvements LTD

Thank you for your lovely feedback! We're glad to hear Dean did a great job and took care during the installation. Enjoy your new window! 😊

Classificada 5 em 5 estrelas

Joe did a great job

Joe did a great job, was friendly and polite. He cleaned up thoroughly when the job was done. Doors look great and are an excellent replacement for the original ones

12 de março de 2026
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Resposta da Kent & Sussex Home Improvements LTD

Thank you for your kind review! We're delighted to hear Joe did a great job and that you're pleased with your new doors. We'll be sure to pass your feedback on to him. Enjoy your upgrade! 😊

Classificada 5 em 5 estrelas

Great job on my new facia boards and…

Great job on my new facia boards and soffits. Excellent job installing my new front door. The 2 men doing the work were polite and courteous. They cleaned up any mess after finishing a day's work leaving the premises clean and tidy. Any snags I pointed out were rectified to my satisfaction.
I would recommend them to you .

11 de março de 2026
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Resposta da Kent & Sussex Home Improvements LTD

Thank you for your wonderful feedback! We’re really pleased to hear you’re happy with your new fascia boards, soffits, and front door. It’s great to know the team were polite, tidy, and quick to resolve any snags. We truly appreciate your recommendation! 😊

Classificada 5 em 5 estrelas

A quality product

A quality product, fitted by hard-working staff who were committed to providing a first-class service. I would definitely use K & S again.

4 de março de 2026
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Resposta da Kent & Sussex Home Improvements LTD

Thank you for your kind review! We’re delighted to hear you’re pleased with the quality of the product and the hard work of our installation team. Providing first-class service is always our goal, and we really appreciate your support. We’d be very happy to work with you again in the future! 😊

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