After communicating with the company and getting a full refund, I am happy. What a rip off. I ordered six Easter eggs. There was no foam or bubbles just an egg that dissolved down the drain, just... Ver mais
A empresa respondeu
Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Leia as opiniões dos outros
I ordered three dog hair removal mitts from Kumocos. Although I didn’t find the product that I ordered to be exactly what I wanted, nor to be as efficient as advertised, I was very, very impressed wi... Ver mais
A empresa respondeu
If you read the complaints, every single one of them has the same reply, and the email address is a gmail account, very suspicious, you’d think a company advertising all those goods would have a prope... Ver mais
A empresa respondeu
It is a brilliant peeler, shaver of fruit and veggies, I just have to adjust my peeling habits of the cheaper plastic models where I peel towards me. It certainly is the most economical shaver that I... Ver mais
A empresa respondeu
2,9
Aceitável
132 opiniões
Respondeu a 36% das suas opiniões negativas
Geralmente responde em 14 horas
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Received a very helpful email from…JULIA
Received a very helpful email from Julia who sorted my purchase for me. Her response was extremely professional.
16 de abril de 2026
Opinião espontânea
Resposta da Kumocos
Dear customer,
Thank you so much for taking the time to leave us a good review.
We strive to provide our customers with the best possible service.
We hope to continue to provide you with excellent products and services in the future, and we look forward to serving you again soon. Thank you for choosing us!
Best regards,
Customer Service Team
It is a brilliant peeler
It is a brilliant peeler, shaver of fruit and veggies, I just have to adjust my peeling habits of the cheaper plastic models where I peel towards me. It certainly is the most economical shaver that I have seen so far.
2 de abril de 2026
Opinião espontânea
Resposta da Kumocos
Dear customer,
Thank you so much for taking the time to leave us a good review.
We strive to provide our customers with the best possible service.
We hope to continue to provide you with excellent products and services in the future, and we look forward to serving you again soon. Thank you for choosing us!
Best regards,
Customer Service Team
I wanted to cancel my order I had made…
I wanted to cancel my order I had made by mistake Durian cancelled my order
Thank you so much Durian
Mary Moritz
13 de abril de 2026
Opinião espontânea
Resposta da Kumocos
Dear customer,
Thank you so much for taking the time to leave us a good review.
We strive to provide our customers with the best possible service.
We hope to continue to provide you with excellent products and services in the future, and we look forward to serving you again soon. Thank you for choosing us!
Best regards,
Customer Service Team
Deceptive company
Deceptive company, no disclosure that the items ship from CHINA! Took 3 weeks to get to me and was advertised as a good Easter gift.
16 de abril de 2026
Opinião espontânea
Resposta da Kumocos
Dear customer,
We’re sorry for the inconvenience caused.
We’re unable to locate your order based on the review alone. Please contact us at beem81591@gmail.com with your order number, name, and email address so we can assist you in check
Full refund
I did receive a full refund for the drain screens that did not fit in any of my sinks. It only took 4 emails and 2 months but I do appreciate the fact that they refunded my total costs. Now what do I do with them?
15 de abril de 2026
Opinião espontânea
Resposta da Kumocos
Dear customer,
Thank you so much for taking the time to leave us a good review.
We strive to provide our customers with the best possible service.
We hope to continue to provide you with excellent products and services in the future, and we look forward to serving you again soon. Thank you for choosing us!
Best regards,
Customer Service Team
Excellent Kumocos customer service!
I ordered three dog hair removal mitts from Kumocos. Although I didn’t find the product that I ordered to be exactly what I wanted, nor to be as efficient as advertised, I was very, very impressed with the customer service representative named Durian. He listened to my request, asked for my input and fulfilled my request for a refund in record time! I would not hesitate to order from this company again because of the fine customer support that I feel I can trust.
10 de abril de 2026
Opinião espontânea
Resposta da Kumocos
Dear customer,
Thank you so much for taking the time to leave us a review.
We strive to provide our customers with the best possible service.
We hope to continue to provide you with excellent products and services in the future, and we look forward to serving you again soon. Thank you for choosing us!
Best regards,
Customer Service Team
Product is fine
Product is fine. Delivery and Tracking information was bad. Don't tink I will do business with you again. I tried multiple times to access Tracking information and the site crashed every time. I sent an e-mail to you customer service and never got a reply. I guess that's why I am not too pleased with your company. 4/8/26.
9 de abril de 2026
Opinião espontânea
Resposta da Kumocos
Dear customer,
Thank you so much for taking the time to leave us a review.
We strive to provide our customers with the best possible service.
We hope to continue to provide you with excellent products and services in the future, and we look forward to serving you again soon. Thank you for choosing us!
Best regards,
Customer Service Team
I was disappointed that the dinosaurs…
I was disappointed that the dinosaurs weren’t 3D the way they appeared on the video.
14 de abril de 2026
Opinião espontânea
Resposta da Kumocos
Dear customer,
We’re sorry for the inconvenience caused.
We’re unable to locate your order based on the review alone. Please contact us at beem81591@gmail.com with your order number, name, and email address so we can assist you in check
Advertisement of dinosaur blanket is…
Advertisement of dinosaur blanket is displayed with stuff heads from the blanket like a potrutung stuff head of the dinosaurs.
I have an orthistic grandson and the purpose of my purchase of the blanket is to reduce his ansiety. I’m very disappointed because I fell in your fraudulent advertisement on line.
I’m sure you have parents and grandparents and should not be fooled to purchase an item that is not what you show in the advertisement.
I was looking forward to give this blanket to my grandson but is sitting on the table to return to company. Send stamped return label so I can sent it back to the company.
8 de abril de 2026
Opinião espontânea
Resposta da Kumocos
Dear customer,
We’re sorry for the inconvenience you experienced with your order and the lack of timely support.
Our team has reviewed your case and will be reaching out to you directly to resolve this matter as quickly as possible. Thank you for your patience.
Customer Service Team
The ease of delaing with a problem.
The ease of delaing with a problem.
The support staff were efficient and helpful.
3 de abril de 2026
Opinião espontânea
Resposta da Kumocos
Dear customer,
Thank you so much for taking the time to leave us a good review.
We strive to provide our customers with the best possible service.
We hope to continue to provide you with excellent products and services in the future, and we look forward to serving you again soon. Thank you for choosing us!
Best regards,
Customer Service Team
We used it on a cabbage and it shredded…
We used it on a cabbage and it shredded fine not that easy to use. Tried it on carrots and went back to my peeler.
Your advertisement shows it’s great but sure not what it showed. I bought 5 gave 4 for gifts wouldn’t do it again.
11 de abril de 2026
Opinião espontânea
Resposta da Kumocos
Dear customer,
We’re sorry for the inconvenience caused.
We’re unable to locate your order based on the review alone. Please contact us at beem81591@gmail.com with your order number, name, and email address so we can assist you in check
I never received anything and have…
I never received anything and have heard nothing when I asked for a refund.
7 de março de 2026
Opinião espontânea
Resposta da Kumocos
Dear customer,
We’re sorry for the inconvenience caused.
We’re unable to locate your order based on the review alone. Please contact us at beem81591@gmail.com with your order number, name, and email address so we can assist you in check
The product was exactly as I suspected
10 de abril de 2026
Opinião espontânea
Resposta da Kumocos
Dear customer,
Thank you so much for taking the time to leave us a good review.
We strive to provide our customers with the best possible service.
We hope to continue to provide you with excellent products and services in the future, and we look forward to serving you again soon. Thank you for choosing us!
Best regards,
Customer Service Team
What a rip off
After communicating with the company and getting a full refund, I am happy.
What a rip off. I ordered six Easter eggs. There was no foam or bubbles just an egg that dissolved down the drain, just like the $61.00 I spent on them. The “toy” was less than an inch high dinosaur, very tiny and a choking hazard. Even the dinosaurs would be embarrassed. Total disappointment, kind of like my first boyfriend.
10 de abril de 2026
Opinião espontânea
Resposta da Kumocos
Dear customer,
We’re sorry for the inconvenience you experienced with your order and the lack of timely support.
Our team has reviewed your case and will be reaching out to you directly to resolve this matter as quickly as possible. Thank you for your patience.
Customer Service Team
No order received
I haven't received your product yet. So in order for me to give you my experience with my order you must send it to me. When I get your merchandise I can give you a review. Ask me later for an interview and I will gladly submit one again.
11 de abril de 2026
Opinião espontânea
Resposta da Kumocos
Dear customer,
We’re sorry for the inconvenience you experienced with your order and the lack of timely support.
Our team has reviewed your case and will be reaching out to you directly to resolve this matter as quickly as possible. Thank you for your patience.
Customer Service Team
Never got my product as of today and…
Never got my product as of today and it’s been over three weeks and when you give me a tracking number that cannot be tracked or found
11 de abril de 2026
Opinião espontânea
Resposta da Kumocos
Dear customer,
We’re sorry for the inconvenience caused.
We’re unable to locate your order based on the review alone. Please contact us at beem81591@gmail.com with your order number, name, and email address so we can assist you in check
natural bath bombs not as advertised
Purchased the natural bath bombs for kids. The sales videos are totally false advertising (probably AI)… the foam is nothing like advertised and the toy is a tiny fraction of the one shown in the ad. I would not purchase again. Only gave it two stars instead of one star because it was better than nothing for my son.
11 de abril de 2026
Opinião espontânea
Resposta da Kumocos
Dear customer,
We’re sorry for the inconvenience caused.
We’re unable to locate your order based on the review alone. Please contact us at beem81591@gmail.com with your order number, name, and email address so we can assist you in check
I didn't like the blanket had NO 3-D…
I didn't like the blanket had NO 3-D affect like it SHOWED in the ad. I like the brilliance but not the deceit.
10 de abril de 2026
Opinião espontânea
Resposta da Kumocos
Dear customer,
We’re sorry for the inconvenience you experienced with your order and the lack of timely support.
Our team has reviewed your case and will be reaching out to you directly to resolve this matter as quickly as possible. Thank you for your patience.
Customer Service Team
Resposta da Kumocos
Dear customer,
Thank you so much for taking the time to leave us a review.
We strive to provide our customers with the best possible service.
We hope to continue to provide you with excellent products and services in the future, and we look forward to serving you again soon. Thank you for choosing us!
Best regards,
Customer Service Team
All issues were looked after
8 de abril de 2026
Opinião espontânea
Resposta da Kumocos
Dear customer,
Thank you so much for taking the time to leave us a good review.
We strive to provide our customers with the best possible service.
We hope to continue to provide you with excellent products and services in the future, and we look forward to serving you again soon. Thank you for choosing us!
Best regards,
Customer Service Team
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