kwiffcasino.com Opiniões 38

Deposited £50 with no issues what so ever. Got my balance up to £100 and then decided to withdraw. They said on their term and conditions that withdrawals take up to 24 hours. After about 22 hours they sent me an email asking for my bank card details, statements and identification. They solely do this to try and get you to keep gambling to loose your money. Games are also rigged like most online casinos. You will win at first, then no matter what you do you will loose. My advice, play until you start loosing then take your winnings and bounce, as its all on algorithms, even roulette isn't chance anymore, as the government get money from them so they overlook it. Still haven't received my money surprise surprise.

Horrendous gameplay. Deposited £60 and played a game I know well on 20p play. 65 2 scatters but no third. Of course not, especially as the algorithm knows I put a £60 deposit limit on it. First and last time depositing. If you happen to think that just bad luck then take the risk, but I feel you'll just get the same poor gameplay. Much better sites available.

Deposited alot of money and won nothing

Marcos (kwiff)
28 Jul 2023, 13:38 BST
Hello Joseph,
Thank you for sending us the requested documents. We confirm that your account is verified and your withdrawal processed.
The 3rd party payment method has now been permanently disabled, and if you shall use another 3rd party payment method, your account will be permanently closed.
If there is anything else we could do for you, please do not hesitate to let us know. Have a nice day!
Best Regards,
Marcos
The kwiff Team

This was the email I received from Kwiff. They continued to take £8000 from the account they said was permanently deleted as you can see above. They have not responded via email for over 1 month. My legal team cannot peruse this any further without a response. This is a corrupt company who do not work within the guidelines of the U.K. regulations. This company says they have a transactional threshold that triggers on deposits over a certain amount. £8000 they took from my 67 year old father after initially telling him that the account he had previously been depositing from was permanently closed and if any more deposits from the account was used then the Kwiff account would be permanently suspended. This didn’t happen and they allowed over 10 deposits accumulating to the amount of £8000+ within 3 days. Let’s see what the U.K. courts say about this.

Use high street sites and not these con artists. If you USE these cowboys they will suspend your account and hold your money. Even when you have sent KYC and source of funds they play games and use delay tactics. Please stay away from these crooks and save wasting your time chasing to get your money back!!

Shocking avoid at all costs.
Same as everyone else deposited money and then they suspended my account. I can’t withdraw any of my funds. Have sent the docs requested. Over 5 days and nothing back. Spoken on chat to 4 different people. Awful customer service. Avoid this company at all costs. How they have not been shut down is unreal. Use a respected casino not these cowboys folks. Joe on chat is a good as chocolate fireguard. Honestly stick to legitimate online casinos. You have been warned people

Currently awaiting an update from the adr. Kwiff allowed an account to be opened using partial amount of my identification, wrong name and wrong address and dob. My bank card was then added and over £1000 spent without any acknowledgement or authorisation from me. How this account was ever opened with an identity check I don’t know. I was unaware until I received an email stating I had opened an account. I immediately contacted and asked them to close it and then see the transactions! They have stated they won’t be issuing my money back as it’s my responsibility to keep my identity private. Now I don’t know who they think I am but a lot of people can easily fill out a form with such basic requirements for identification!

The account was opened without my permission or acknowledgement and all I get back is I should be more careful and to send a police report?

Stay away from this company as it appear they allow fraudulent accounts to be made and used.

I don’t gamble and this has taken funds that I use to survive and they will do nothing about it bar tell me to be more careful and it’s my responsibility to keep my information safe?

I am going to take this further as I’m mortified and disgusted with these fraudsters

I had a very difficult time withdrawing my win on Gold Megaways slot! Tried telling me my bill pdf was a screenshot! When it wasn't, then the pdf wasn't being recognised by the system! After loads of emails sending the pdf to them they finally allowed my withdrawal.
Glad I don't have to go through all that again now account is verified! I do enjoy playing their slots, and really like the stake options from 10p upwards. It keeps your reality in check and allows you to track spending.

I have tried to withdraw money from my account and have been asked for all sorts of pictures/documents.

They are not happy with any of the photos, using reasons such as ‘not clear enough photos’, ‘we need PDFs, not screenshots’, and ‘you must block these certain numbers from the photo of your debit card’.

Extremely tedious and like many other customers have suggested, they will use any reason under the sun not to allow you to withdraw your own money.

Must be a scam - PLEASE STAY AWAY.

Scam casino games. £100 minimum stakes zero bonuses. Unbelievable. Won't be using again as blatantly untrustworthy. Lots of teasers that never landed. Not random at all.

Just avoid this site. They believe they can withhold monies and that their terms over rights English law. Won't pay out unless I hand over sensitive information which they even use a 3rd party to assess. Complete failure of gdpr. Raising with local MP to look into this. Given recent penalties and appetite to restrict bookies and promotional activity I hope they penalise this too. Its fraud to withhold monies and the blackmail into obtaining sensitive documents which you the customer have to agree to allow 3rd parties to handle.
Avoid kwiff if you have sense.

not good at all went through 100 pound in no time at all on slots .dead spin after dead spin . managed to get a bonus at last and got 2.80 for it . only opened my account today and closed it very soon after .wont be going back and i advice anyone not to go there either

Good site and super fast withdrawal process
Friendly and helpful advisors
Well done Kwiff

CHANGING REVIEW AS 1st WITHDRAWAL WAS PERFECT WHEREAS 2nd HAS BEEN NOTHING BUT STRESS
ASKED FOR DIFFERENT FORMATS OF DOCUMENTS AND GET NO REPLIES OR UPDATES STILL WAITING FOR WITHDRAWAL

A very unfair site.
ask for verification during withdrawl
expect to jump through hoops of mercy
you have been warned
play at sky bet

Awful service. Signed up after seeing a link deposit £10 and get £20 free bets only to find out afterwards you have to put the whole £10 on one bet and not lots of little ones. Only found out afterwards. Best to use the better well known ones.

I am with them now I find this site very poor in everything they do . Kwiff supercharged only happens when you have a bet has not chance off winning . P.s lost loads and they don’t give to 🙈

Customer service haven't got a clue can't find half of the games you have to guess what they've got