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3,2

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TrustScore: 3 em 5

1 opinião

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3,2

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Classificada 1 em 5 estrelas

LA Interior Projects/LA Interiors UK/ LJA Group Glasgow

Just a post to encourage anyone considering using LA Interiors / LA Interior Projects to carry out their own checks before committing to any work.

I previously used Lee/LA Interiors for work in my home and unfortunately experienced a number of issues with the work, which have resulted in an ongoing dispute.

Companies House currently records LA Interiors UK (Scotland) Ltd as being in liquidation. I understand there may be circumstances in which someone can continue trading through another company or use a similar trading name, so I am not suggesting that any rules have necessarily been broken.

I simply think it is important that prospective customers are aware of the company history and carry out their own checks before paying deposits or entering into contracts.

I would recommend checking exactly which legal entity you are contracting with, asking for the company number to be included on all paperwork, and keeping copies of every quotation, invoice, payment and piece of correspondence.

In my own case, I paid a total of £29,200. I will let people look at the photographs and form their own view of the work I received for that amount. Some of the issues cannot easily be demonstrated in photographs — for example, I discovered units which I say had not been secured to the wall.

Thankfully, I retained my WhatsApp messages, emails, quotations, invoices and other documentation. I have now raised a Simple Procedure court claim in an attempt to recover part of the money paid. Payment was made to LJA Group (Glasgow) Ltd, a company incorporated in April 2025.

The original quotation included £21,000 for the kitchen and quartz. I was later told that a further £1,000 was due after the quartz was installed. I dispute that additional charge because, from my perspective, we had not requested any change which would justify it.

The quotation also included works such as removing the existing kitchen, supplying and fitting flooring, plastering, electrical work, plumbing and waste removal.

My position in the court claim is that a number of those works were either not carried out, were incomplete, or required further work. Issues I have documented include flooring not being supplied or fitted, concerns about plastering, electrical work including junction boxes positioned within units, no electrical supply for the dishwasher, plumbing work remaining incomplete, a leak in the utility area and waste not being removed.

I also subsequently discovered, after speaking directly with Howdens, that cupboards/internal components had been removed from the kitchen order after we had already paid. I had not been aware of those changes at the time and this forms part of the wider dispute.

The invoices later supplied to me also raised concerns because they contained another customer’s name and address and referred to items which did not appear to correspond with my kitchen. I have retained copies of those documents.

There is an ongoing court process, so I am not asking anyone to take my word for anything or to reach any particular conclusion. I am simply sharing my own experience and encouraging anyone considering using the business to do their own due diligence, obtain clear written paperwork and check exactly who they are contracting with before paying substantial sums.

This post reflects my own experience, documents in my possession and publicly available company information.

29 de junho de 2026
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