I have purchased six Laird hats in the past six months, and each one is a joy to wear. I appreciate the quality materials and craftsmanship that go into each one, my favorites being the Loden flat cap... Ver mais
Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Leia as opiniões dos outros
Laird were fantastic when I needed to exchange a hat for quality reasons. I returned it via Royal Mail 24 on Friday. On the next Tuesday I received a replacement via Royal Mail Special Delivery.... Ver mais
We are several times a year in Oxford for IMAGINE. A global leadership community for impact. Wearing hats is a standard feature and no better shop than Laird right in the center. People friendly and s... Ver mais
The Formula for a Hat Shop - If I was going to create the formula for a superb hat shop, I would copy Laird Hatters. Everything is first rate beginning with the product. I'm a bigger man with a bigger... Ver mais
Informações sobre a empresa
Escrito pela empresa
Laird Hatters crafts hats for those who understand that a hat is never just an accessory. Each piece begins with fine materials — rabbit felt, wool, considered straw weaves — shaped and finished by hand to hold structure while remaining light to wear. We design for longevity rather than trend: clean brim edges, structured crowns, and details built to be worn for years, not seasons. Our approach draws on traditional hatmaking, brought to a modern wardrobe. We believe in quiet quality over loud branding, and we're glad to guide customers toward the piece that suits them, rather than simply sell one.
Informações de contacto
Reino Unido
- lairdlondon.co.uk
Sem histórico recente de solicitação de opiniões
Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Outstanding Service
The team at the Jermyn Street location was top notch. They were very helpful and took great care to ensure we had a great experience and selected the correct sizes for the caps and the shirt. I would highly recommend Laird for the quality and style of their products and the service provided by the staff.
Favorite hat store experience
What a great store. Beautiful handmade British hats. Many styles and colors to choose from. Fantastic and friendly staff Highly recommend. Their other store that I visited had some lovely simple yet elegant clothes as well. All handmade simple yet refined. A+++
First Class Online Experience
Such great online experience from Laird. I live in Jersey, but first saw one of its stores in Oxford when my brother helped me get there for a heart op at the John Radcliffe in February 2025. My brother was really taken with the cool Panama hats, so this year for his 65th birthday I ordered a classic Fedora online to arrive in time his big day. I'd left it a bit late but, through the friendly and helpful service from Laird, the hat arrived in time! Overall a really positive experience and I'm very grateful. I'm also all letting my friends and family know!
Best hats you can buy!!!
Amazing service each time! Hats to die for! Great style & incredible quality they are the best around! Highly recommended 💫🙌🏽
I visited in store in Covent
I visited in store in Covent garden and had an absolutely wonderful experience. From the professionalism and wonderful attitude of the employees to the high quality products. I walked out with 2 hats and absolutely love them. The quality and the fit is absolutely perfect. Wonderful store
From one hat to a collection — highly recommended
I first saw Laird’s on the Alan Titchmarsh Show, then visited their Covent Garden store — I love this shop! I bought a forest green Ranger fedora, and that’s when my collection (or maybe obsession) began. I now have 6 more hats and 3 caps, making 10 in total. The quality of these hats and craftsmanship is second to none!
I can’t recommend them enough. They had a hat in-store, but it wasn’t my size. They said they could stretch it to fit if I came back in about an hour — which I did. This level of service is fantastic. They even told me that if I didn’t like how it fitted once stretched, there would be no problem at all.
If you’re looking for a great hat or cap, with exceptional quality and wonderful customer service, definitely check them out!
Always a fab experience with Laird
Always a fab experience with Laird, I have three hats from them now. Bit of an addiction because of the hats themselves but also the presentation and the service you receive from Laird. Can’t recommend them enough. The craftsmanship, the clear love that’s gone in, the presentation and the service. Thanks again to all at Laird ❤️
Absolutely superb Company with second…
Absolutely superb Company with second to non customer service. I currently have 4 hats from them and Im eyeing up a beautiful Panama hat for a very special occasion. The team at Laird have been so helpful with this and Im very grateful. Highly reccomended withiut hesitation
Exelent customer service
Exelent customer service. Responds to questions really fast. Fast shipping. Impresive quality. Amazing job on my bespoke cap. Will buy again and recomend.
From Anne inn Norway.
Excellent customer service
Excellent customer service, will definitely be back!
Amazing.
Amazing company amazing hats/caps and amazing service online and in store.
Good communication with the shop and…
Good communication with the shop and the fedora I received is really amazing!
The team were really helpful when I…
The team were really helpful when I needed to exchange my hat and helping me get to the right result. And it’s a great product. Would fully recommend.
Another Outstanding Laird Cap
I just received my sixth Laird cap, the Tactical Brooklyn Newsboy. The quality is impeccable, I love the weight and shape of this cap. Free shipping to the U.S. arrived in six days.
Fabulous After Sales service
Fabulous after sales service - quick to replace my wrong sized Trilby, and quick to deal with a quality issue as well without quibble - also my hat is terrific; fab quality.
Great item and great customer service
Great item and great customer service, beautiful packed
Picked up a beautiful hat today
Picked up a beautiful hat today. An excellent product which is great as I came across from Austria to purchase while on my trip in England. Company that has excellent customer service and friendly & knowledgeable staff so enjoyed the visit too.
A Experiência Trustpilot
Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.
Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.
Leia mais sobre como processamos as opiniões na Trustpilot.
Aqui estão 8 dicas para escrever óptimas avaliações.
A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.
Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.








