I ordered two pair and received them within a reasonable time frame. Upon receipt I noted that the left lens was incorrect. and unknowingly entered the script incorrectly for the left lens. I notifie... Ver mais
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Excellent choice of frames and their online interface is user friendly and easy to use. They also provide good customer service before and after orders are placed. They’re responsive, patient,... Ver mais
I ran across the website while browsing social media. The models used really highlight the glasses. Upon ordering, I didn't realize the size info and ordered what I thought was the perfect pair but... Ver mais
Love my glasses, was a bit disappointed when I didn't learn until after my order was placed that they were shipped from China, so the tracking is awful! This is not clear on the website. Otherwise, co... Ver mais
A empresa respondeu
Sem histórico recente de solicitação de opiniões
Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas
Respondeu a 100% das suas opiniões negativas
Geralmente responde em 14 horas
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Great Customer Service
I ordered two pair and received them within a reasonable time frame. Upon receipt I noted that the left lens was incorrect. and unknowingly entered the script incorrectly for the left lens. I notified Lakoh of the error and they replied almost immediately informing me of my error of entering the script incorreclty. To resolve the issue even though it was my error, they offered to replace the glasses at a very cost effective rate. I have received the glasses and I am very happy with the results. Both pair are beautiful.
My only suggestion is to make the "try-on" feature available for ALL glasses. IT is a huge help! Thank you for the great product as well as customer service to promptly resolve my issue.
Nice product
Nice product, fair shipping time and pretty much a very easy transaction.
Spam emails
Spam, avoid. I get emails from these saying "you've left items in your cart" but I've never used them before in my life.

Resposta da Lakoh
The glasses were bigger frame on my…
The glasses were bigger frame on my face than expected. Overall look was good wish the frames weren’t so big .
Love them thanks
Great service and I’m delighted with my…
Great service and I’m delighted with my prescription in them and the frames themselves. Great quality frames with a spring back arm. Lovely pink and burgundy colour too. I’ll definitely use this company again. Thank you
Classy Glam…
I love my glasses and the prescription is just right, no adjustments required to the lens. They got it right . The frames are of good quality I was expecting them to be flimsy but I was wrong. The glasses were shipped and received in a timely manner.
No glasses. No tracking. No help.
I ordered my glasses on August 20. I paid $23 for expedited shipping since I needed them quickly. The website states 5-9 days.
I'm going on 12 days now. Zero tracking information. They give you an untrackable tracking number. So, I went to the website to see how to contact them. I used their chat feature through WhatsApp, Tried calling them, and also tried their FB messaging option. ZERO response on all of them.
I bought 3 pair of glasses that I don't even know that I will receive. And if I do receive them, I was ripped off of expedited shipping charges, with no cares in the world from them to even be available to help me with tracking my order.
It's a shame because I'm a first time customer, and their glasses seem to be nice, but I may never know. What a bad experience.

Resposta da Lakoh
Just Do It...
I ran across the website while browsing social media. The models used really highlight the glasses. Upon ordering, I didn't realize the size info and ordered what I thought was the perfect pair but they were too big. I reached out to customer service and they helped me remedy the issue. Two weeks later I was sporting a new pair. Great service all the way around. I'll be sharing this site with family and friends.
Great affordable prescription glasses
The style, the glasses, the lenses… everything about my glasses from Lakoh was great. I will buy again.
YOU CAN’T GO WRONG
Excellent choice of frames and their online interface is user friendly and easy to use.
They also provide good customer service before and after orders are placed. They’re responsive, patient, kind, knowledgeable, and helpful to make sure your questions/concerns are addressed.
Based on the above, I will continue to order from them and I highly recommend them to anyone looking for a new pair of glasses.
I was skeptical to order prescription…
I was skeptical to order prescription progressive lenses online after a different company did not get the prescription correct and is not refunding my expenses.
Lakoh has a great product and the frames are super fun! ⭐️⭐️⭐️⭐️⭐️
You get what you pay for….
Was never updated on shipping from CHINA. Randomly showed up at my house. The Kail frames were VERY SMALL AND probably do NOT fit normally on any face shape, I can now see how they enlarged the frames for the pictures online.
You get what you pay for…I will never order from here again.

Resposta da Lakoh
This was my first time buying from…
This was my first time buying from Lakoh i was kinda nervous but when I received my glasses they were so nice I put them on and been wearing every sense I will be ordering more glasses from this company the quality of the glasses and the price is really good i would recommend lakoh
Perfect Purchase!
The fit is perfect and the style is even better.
Adorable
Adorable! Perfect for an older woman to look stylish. Good price and excellent selection options. My choice is perfect for me, a little sassy and fun!
Very happy
These glasses fit my face perfectly and the prescription was just right.
Love my glasses, shady shipping
Love my glasses, was a bit disappointed when I didn't learn until after my order was placed that they were shipped from China, so the tracking is awful! This is not clear on the website. Otherwise, communication was quick.

Resposta da Lakoh
Completely satisfied with my new…
Completely satisfied with my new glasses. Will order again from them. Shipment super fast!
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