Lalounithelabel Opiniões 87

TrustScore: 4 em 5

4,0

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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

Ik ben super tevreden over mijn bestelling bij Lalounithelabel. De service was snel en professioneel. Mijn bestelling werd netjes verpakt en op tijd geleverd. De kwaliteit van de producten is echt h... Ver mais

Classificada 1 em 5 estrelas

Une marque malhonnête. J'ai commandé 3 articles et ils se sont trompés sur la couleur d’un de ces articles. Ils m’ont proposé soit un remboursement partiel (50%) soit un bordereau pour retourner l’ar... Ver mais

Classificada 5 em 5 estrelas

Dit was mijn eerste vakantie met de Lalounit Burkini Tan Through, en wat een verademing! Ik heb in de loop der jaren veel verschillende burkini’s gedragen, variërend van €70 tot €180, maar geen enkel... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

I recently ordered hijab swimmingwear from Lalouni The Label and I couldn’t be happier! The quality is excellent, the fabric feels durable, comfortable, and looks beautiful. The designs are elegan... Ver mais

A empresa respondeu


Informações de contacto

4,0

Bom

TrustScore: 4 em 5

87 opiniões

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Respondeu a 68% das suas opiniões negativas

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Classificada 5 em 5 estrelas

Best burkini ever

Got a burkini from this brand. This is honestly my favorite burkini ever! I wear it every day here and I couldn’t be happier with it.
It dries really quickly, doesn’t cling too much to the body, and isn’t see-through at all — which is a huge plus.
The fit is beautiful, nicely loose, and very flattering.

11 de abril de 2026
Opinião espontânea
Classificada 1 em 5 estrelas

170€ naar de vuilbak

Ik heb een boerkini gekocht van Lalouni, maar eerlijk… het werkt niet
Ik ben al 4 dagen aan het strand en ik ben nog steeds wit als sneeuw.

0/10 voor tanning, maar wel handig als je echt geen kleur wil krijgen

9 de abril de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

Ik ben super tevreden over mijn…

Ik ben super tevreden over mijn bestelling bij Lalounithelabel. De service was snel en professioneel. Mijn bestelling werd netjes verpakt en op tijd geleverd. De kwaliteit van de producten is echt heel mooi en precies zoals op de website beschreven.

Ook de communicatie was duidelijk en vriendelijk. Ik zou hier zeker opnieuw bestellen en raad dit bedrijf aan anderen aan. Dank jullie wel voor de fijne ervaring!

12 de fevereiro de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

Wat een prachtig merk is Lalouni

Wat een prachtig merk is Lalouni! Als je zoekt naar fijne stof burkini dan raad ik zeker aan om hier een setje te bestellen ook hun sport kleding zit heerlijk en wat een mooie kleuren!!

1 de fevereiro de 2026
Opinião espontânea
Classificada 1 em 5 estrelas

Une marque malhonnête.

Une marque malhonnête.
J'ai commandé 3 articles et ils se sont trompés sur la couleur d’un de ces articles. Ils m’ont proposé soit un remboursement partiel (50%) soit un bordereau pour retourner l’article en question et qu’ils allaient m’envoyer le bon article. Depuis cela, je n’ai toujours pas eu de nouvelles malgré mes plusieurs relances par mail.

25 de novembro de 2025
Opinião espontânea
Classificada 1 em 5 estrelas

I swear girls it’s not worth the money.

I swear girls it’s not worth the money.
I bought a first one
After a very short time wearing it it developed lots of small “dots”, it looked soooo overused I was ashamed to use it, looked so bad.
I contacted them and they offered to send a second one, I had to pay for the shipping myself and to reach a certain amount and I did it, but same problem.
Stay away from this “company”. It’s such a shame that for that price you get this low quality.
I live in Switzerland and for me it’s not a big deal to spend this much for a burkini, but I imagine all the girls who are saving money for a burkini just to be more modest, and they end up with that low quality burkini.
Such a shame.

23 de abril de 2025
Opinião espontânea
logótipo da Lalounithelabel

Resposta da Lalounithelabel

Salam Aleikoum Salma,

You sent us your complaint e-mail and we informed you that, unfortunately, we had received one faulty batch, and that your item was affected.

Despite this being one item only and not representative of our entire collection, we handled this matter with care and responsibility. As a solution, we offered you a €155 (!!) discount code to order a brand-new burkini. A gesture that not many brands would offer.

It is therefore unfair and misleading to suggest that our whole collection is of poor quality, when this concerned a single faulty item that was resolved properly and promptly.

We always strive to act with honesty, fairness, and good intentions in our business, and we stand firmly behind the quality of our products and our customer service.

Classificada 5 em 5 estrelas

Goede service en kwaliteit!

Twee maal besteld bij Lalouni en beide keren ontzettend tevreden.
Voor mijzelf twee swimwear sets en voor mijn dochter van 13 ook. Alles pas perfect en zit lekker. De service is ook echt top!
Mega goede kwaliteit waar je geen spijt van krijgt!

20 de janeiro de 2026
Opinião espontânea
Classificada 1 em 5 estrelas

Still waiting on a 570€ refund!

On the 1st of September 2025 I made a large order of 570€. When I received my parcel I noticed that one of the items was wrongly packed twice and that some items were missing. A few weeks later I received a second parcel with the missing pieces. No communication was sent out on this issue, but no big deal so far.

I tried their swimwear and was not pleased with the quality so I decided to return all items in alignment with their policy. I bought returnlabels via the website and happily paid 5€/label.

Fast forward to now (13th Dec. 2025) and I still have not received my refund. I have emailed them countless times, but no answer has been given so far. I tried to call the number on their website, but it doesn’t work.

Please please please be careful ordering from LaLouni. I was at first excited to order from them as I love to spend my money on small businesses (rather than big corporations) and of course seeing how many influencers promote their swimwear, I was eager to give it a shot. Don’t make the mistake I made, there are plenty of other webshops where you can find modest swimwear and a trustable service, such as Lyra Modest.

13 de dezembro de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

Purchased for the 4th time now.

Purchased for the 4th time now.. Lalouni never disappoints. The fabric of the tan through set is really something else and so soft & comfortable that I also wear it as a casual set on the daily!

8 de dezembro de 2025
Opinião espontânea
Classificada 1 em 5 estrelas

Disappointing – No tan-through effect and poor customer service

I had high expectations for this Burkini since it was advertised as tan-through. Unfortunately, the product does not provide any tanning effect at all, even after multiple uses in the sun.

I contacted customer service and had to wait a long time for a response. After several follow-ups, I was only offered a store credit, even though I requested a refund, as the product does not deliver the promised results. Since then, I have been completely ignored, and none of my further messages have been answered.

For a product that costs around €120, this is extremely disappointing. Both the product and the customer service fall far below what I expected based on the brand’s promises.

1 de setembro de 2025
Opinião espontânea
logótipo da Lalounithelabel

Resposta da Lalounithelabel

Assalāmu ‘alaykum,

Thank you for taking the time to share your experience with us. We are sincerely sorry to hear that you are not fully satisfied with your burkini and that it did not meet your personal expectations. It is never our intention for a sister to feel disappointed, as we aim to offer every product with honesty and care.

We would like to clarify that our tan-through burkini has received many positive reactions from our customers and is therefore one of our best-selling items. Of course, we understand that individual experiences may vary, but the overall feedback confirms that the product works well for the majority of our customers.

We also want to mention that the burkini has been in your possession for several months and has been worn, which places it outside our return period as stated on our website. Despite this, we did not offer you a standard store credit, but a credit equal to the full value of your original order(!) Something very few brands would do in similar circumstances. We are therefore sorry to hear that you see this as insufficient compensation.

Lastly, we would like to explain why we eventually stopped responding to your emails: we remained at the same position and were unable to offer a full refund, despite your repeated requests. The outcome was very clear, that we would send you a store credit.

We truly hope you can recognize our efforts and good intentions, and we wish you all the best. Should you need anything in the future, we are always here to assist you.

Kind regards,
Aya

Classificada 5 em 5 estrelas

Favourite Sport Fit

I ordered a top with it’s matching hijab, it is STUNNING, what I like about it the most that it truly feels so flattering yet super modest!! The length of the top is perfect giving me the right amount of coverage yet not too tall. The printing of the logo is high quality, as the finishing of the overall piece is precisely done!! I truly suggest everyone to buy!! As I am waiting for more colors; like off white and grey to drop, to buy more! As for their customer services, they are super friendly and transparent in their, as I first ordered when I was in Vienna for a short stay, I had some delivery issues that wasn’t from LALOUNI’s side and yet they have handled my situation really well, returned my money back in order to be able to order again to Jordan!! I love how active, supportive they are! I truly appreciate your brand, the hijabi world needed such innovation! Thank you for the cutest gift which was a free palestine tote bag! So much love for you guys!

17 de setembro de 2025
Opinião espontânea
Classificada 1 em 5 estrelas

Une bande de voleur malhonnete.

Une bande de voleur malhonnete.
J'ai commandes 3 articles que j'ai retourné 3 jours aprés recetion. 1 mois aprés toujours pas de remboursement et quand je les contact, il le disent que j'ai déja été remboursé et qu'il ne peuvent rien.

1 de setembro de 2025
Opinião espontânea
logótipo da Lalounithelabel

Resposta da Lalounithelabel

Salam Aleikoum,

Nous comprenons votre inquiétude et sommes désolés pour cette situation. 🌷
Veuillez noter que notre politique de retour est de 14 jours après réception du colis. Tous les retours reçus correctement dans ce délai, et pour des articles non portés, sont toujours remboursés.

Nous vous invitons à vérifier une nouvelle fois sur votre compte bancaire si le remboursement n’a pas déjà été effectué.
Si ce n’est pas le cas, merci de nous envoyer un e-mail avec votre numéro de commande, afin que nous puissions vérifier cela ensemble in shaa Allah.

Soyez assurée que nous remboursons toujours nos clientes lorsque les conditions de retour sont respectées. 🤍

Bien à vous,
Aya - Team Lalouni
___________________________________________________

Salam Aleikoum,

We completely understand your concern and are sorry for the situation. 🌷
Please note that our return policy is 14 days after receiving your order. All properly received returns, with unworn items, are always refunded.

We kindly invite you to double-check your bank account to make sure the refund hasn’t already been processed.
You can always send us an email on info@lalounithelabel.com with your order number, so we can send you the proof of payment in shaa Allah.

Please rest assured that we always refund our customers. 🤍

Kind regards,
Aya - Team Lalouni

Classificada 5 em 5 estrelas

Hello !

Hello !! Best quality best client service !! 10000/10 ❤️❤️❤️ soo happy with the tan through burkini

16 de outubro de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

Online order

Had een probleempje met mijn bestelling maar werd enorm goed geholpen de service is impeccable! Vlot en makkelijke communicatie heel lief en leuke fits! Aanrader. (Zeker het lieve meisje Ayla)

15 de outubro de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

one of the nicest designs of modest…

one of the nicest designs of modest swimwear I have ever worn. 10/10. not as tan through as I thought, but still a great product. The team was great at helping me out when I had some trouble with my order, literally 11/10

30 de agosto de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

J’ai acheté un burkini au mois de…

J’ai acheté un burkini au mois de juillet avec lequel j’ai eu des petits soucis. J’en est fait part à Lalouni. Il ont pris en compte mon avis et ont tout fait pour me satisfaire. Ils sont très réactif aux doléances de leurs clientes et j’ai même reçu un burkini en cadeau. J’en suis très ravis.
Merci à l’équipe Lalouni (de vrai professionnel)

14 de outubro de 2025
Opinião espontânea

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