Laluva Opiniões 2

I ordered the genuine LEATHER version of a Warkin 25 bag, navy color, in the amount of $135...double the price of the non-leather bag. Although the bag is attractive, I suspect that the bag I received is NOT leather but the synthetic version. There are several reasons for my complaint. 1) There is nothing on the bag to indicate that it is constructed of leather, no materials tag, nothing in the shipping packaging that lists product material content. 2) Genuine leather has a distinctive scent and feel. This bag smelled of chemicals like that of synthetic materials and it is very soft and pliable, not firm to the touch like leather. 3) The clochette was defective in that it did not have a slit on the strap to attach it to the bag. Upon cutting a small slit to attach the clochette to the bag I discovered the material to be synthetic adhered to an extremely thin layer of "leather". I contacted the company with my concerns but have not received a reply.

Quite shocking. I bought one handbag which turned out to be perfectly good so i then bought three more. All three were wrong in various ways so I asked to send them back. The company has done everything it can to prevent me sending them back and getting a refund. I have explained many times that it is the law that they need to refund an online purchase for any reason but they are twisting and turning in every way to stop it. Don't buy from this company as they do not intend to abide by the law.