Langbuddy Opiniões 

30
•
TrustScore: 1.5 em 5

1,7

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Leia as opiniões dos outros

Classificada 1 em 5 estrelas

Awful!!! Stay away from this company. I believe my password was changed or something because I could not get into my account and I know the password I'm using was right. They don't let me reset, th... Ver mais

Classificada 1 em 5 estrelas

Achtung Betrugsfirma!! Es wird eine Testphase angeboten von 3 Tagen, es ist aber keine Kündigung möglich!! Es kommt immer eine Fehlermeldung. Emails an die angegebene Mailadresse gehen ins Leere, al... Ver mais

Classificada 2 em 5 estrelas

I actually like the app, but unfortunately they lie about the features that are included and their support is nonexistent. I bought the app because i was testing out different AI apps trying to... Ver mais

Classificada 1 em 5 estrelas

I wanted to improve my Greek, so I tried a free trial first. It was useless. They only spoke Greek to me via WhatsApp. As a beginner, that's no use at all. I wanted to cancel the free trial, but I cou... Ver mais

Informações sobre a empresa

  1. Empresa de software
  2. também em
  3. Centro Educacional
  4. Cursos de línguas
  5. Escola de línguas
  6. Escola de línguas estrangeiras

Escrito pela empresa

LangBuddy is an AI language tutor that is native in 300+ languages who will help you improve by chatting with you.


Informações de contacto

1,7

Muito mau

TrustScore: 1.5 em 5

30 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de solicitação de opiniões

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1,7

Todas as opiniões

(30)

7 opiniões nos últimos 12 meses

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Classificada 5 em 5 estrelas

Not sure why there is bad reviews about…

Not sure why there is bad reviews about LangBuddy. It’s been a great tool for me so far.
Im using it to practice conversation in Spanish and Polish.
Th best feature is the voice notes, like they sound so real. I’d love to be able to call my LangBuddy but I don’t think you can do this

21 de setembro de 2024
Opinião espontânea
Classificada 1 em 5 estrelas

Stay away!

Stay away. Their customer solutions team barely responds. The last update I received was weeks ago. A lot of empty promises and fake advertising. I would not trust them with the trial because you do not receive a notification before they charge you for the annual membership. The tool you get is nowhere near worth the price. A scam.

19 de setembro de 2024
Opinião espontânea
logótipo da Langbuddy

Resposta da Langbuddy

Hi Isabel,

We’re really sorry to hear about your experience and the delays in communication. We want to assure you that we do our best to provide clear and timely updates to all our users, and we regret that this was not your experience.

We’ve tried reaching out to get more details but haven’t received a response. Could you please contact us directly at support@langbuddy.ai? We’ll prioritize addressing your concerns and make sure everything is resolved properly.

Thank you for bringing this to our attention. We’re here to help.

Best regards,
The LangBuddy Team

Classificada 1 em 5 estrelas

False advertising

False advertising, they say free trial but you have to give credit or debit card information, get you to upgrade before you can even try the product. Their description of product say you receive audio texts. You don't receive audio texts. Pointless to use this app since you can't hear how to pronounce the words. Also you have to download the What's App which I didn't even want . Then there's also the sign up process before you even try the app.waste of time don't recommend.

2 de setembro de 2024
Opinião espontânea
logótipo da Langbuddy

Resposta da Langbuddy

Hi E. Nordkvist,

We’re sorry to hear about your experience. The free trial requires a credit card for verification, but no charge occurs unless you decide to continue after the trial.

The voice note feature should work, and we apologize if it wasn’t. Please contact us at support@langbuddy.ai so we can resolve this for you.

Thank you for your feedback.

Best regards,
The LangBuddy Team

Classificada 1 em 5 estrelas

No customer support and lack of features

I bought langbuddy once before and it was a pretty mediocre experience. I always had to initiate the conversations and because of this I kind of just forgot about it. I re-bought it as some of the features that were shown said that it has the capability to do voice notes. This was the ONLY thing that re-peaked my interest in buying it again. Surprise suprise the feature does not exist, the ai doesn't even respond to say that it can't do voice notes when you send one.

I have tried reaching out to customer services but as many other reviews have stated, they don't respond. They are lying to their customers and they don't care. I would have given them at least 3 stars for their somewhat capable language ai but they dont deserve it when their customer service is that bad.

05/09/24 Edit: I'm suddenly now able to get voice notes (but when I ask the ai if it can do voice notes it says it can only do text message)

The voice notes you receive are way too fast an impractical for a learner and there is no way in deciphering what they say by ear if you are not well versed in the language anyway, I had to ask via text what it said and that seemed to work.

Onto my next point about the voice notes: it is unbelievably mediocre at being able to tell what you are saying to it. For example, I said "hi, my name is josh, how are you" (in Norwegian) and it replied with "Oh, that's good! What have you done today?" (In Norwegian). I asked "what did you say?" to clarify what it said in the voice note and it responded with "I'm sorry, but can only provide corrections for the text you input. The text you provided appears to be in Hebrew, and I offer corrections for Norwegian Bokmål." I wrote it in English...

The customer support has not got back to me yet.

1 de setembro de 2024
Opinião espontânea
logótipo da Langbuddy

Resposta da Langbuddy

Hi Joshua,

We’re really sorry to hear about your experience and the issues you’ve encountered, especially with the voice note feature. It should be functioning properly, and we apologize if that wasn’t the case for you.

We also regret that you had difficulty reaching customer support. We sent a request for more details but haven’t heard back. Please contact us at support@langbuddy.ai so we can address your concerns and make things right.

Thank you for your feedback.

Best regards,
The LangBuddy Team

Classificada 5 em 5 estrelas

Really recommend for Expats

Langbuddy is pretty cool ! I’ve used it before/during my trip in Madrid, Spain.
I’ve been expat a couple of months there and it prepared me for real Spanish conversations. Really recommend!!

26 de agosto de 2024
Opinião espontânea
Classificada 2 em 5 estrelas

False claims + non existent support

I actually like the app, but unfortunately they lie about the features that are included and their support is nonexistent.

I bought the app because i was testing out different AI apps trying to determine which was the best. I like that you can type to it and be responded to instantly, but on their website they claim that the app will also send voice memos so you can “train your ear”. I couldn’t figure that part out and the AI itself said it can’t do that, so i emailed support to ask about it. They just never replied, it’s been almost a month.

I would have been fine if they said they’re still working on it, or any kind of explanation. But to just ignore customers is ridiculous.

16 de julho de 2024
Opinião espontânea
Classificada 1 em 5 estrelas

Horrendous company

Horrendous company, I was initially in contact with them via email and promised a refund of £120. They then said there was an issue with my bank and have not replied to messages for over 3 months. Scam company, avoid!!

30 de abril de 2024
Opinião espontânea
logótipo da Langbuddy

Resposta da Langbuddy

Hi,

We’re truly sorry to hear about your experience. We understand how frustrating this situation must be, and we want to resolve it as quickly as possible.

We’ve tried reaching out for more details but haven’t heard back. Please contact us directly at support@langbuddy.ai so we can address your refund and ensure everything is sorted out.

Thank you for bringing this to our attention. We’re here to help.

Best regards,
The LangBuddy Team

Classificada 1 em 5 estrelas

No Free Trial, language bot is not accurate

I wanted to learn Wolof because my husband is from Senegal. I know a lot of Wolof and their grammar and responses were incorrect especially the Islamic phrases that praise Allah and they said “Excellent” instead. I tried to cancel and they took $160 out my account which was my rent and are refusing to refund me. Worst purchase worst customer service and I will write a bad review 160 times if I have to cause this is wild to me.

6 de julho de 2024
Opinião espontânea
logótipo da Langbuddy

Resposta da Langbuddy

Hi Alecia,

We’re truly sorry to hear about your experience, especially regarding the accuracy issues and the refund process. Our goal is to provide a helpful and accurate learning tool, and it seems we fell short here.

We also want to clarify that the free trial should not result in charges, and we sincerely apologize for any inconvenience caused. We’ve reached out to gather more details but haven’t heard back. Could you please contact us at support@langbuddy.ai so we can urgently resolve your refund request?

Thank you for your patience, and we’re committed to fixing this.

Best regards,
The LangBuddy Team

Classificada 1 em 5 estrelas

No such thing as a free trial

Signed up for a free trial, didn't think much of the platform so cancelled the same day.

Langbuddy took a £120 payment and are now ignoring my requests for a refund.

Their customer service is terrible.

24 de junho de 2024
Opinião espontânea
logótipo da Langbuddy

Resposta da Langbuddy

Hi Alex,

We’re really sorry to hear about your experience, especially with the refund process. This is not the service we aim to provide, and we want to resolve it as quickly as possible.

We’ve reached out to gather more details but haven’t heard back. Please contact us directly at support@langbuddy.ai so we can look into your refund and ensure everything is sorted.

Thank you for bringing this to our attention, and we appreciate your patience as we work to resolve this.

Best regards,
The LangBuddy Team

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