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Classificada 5 em 5 estrelas

After reading an article about LANX in Country Living, we made a special journey from Scotland to visit their shop. It was a wonderful experience, and so lovely to see a small business thriving. T... Ver mais

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Classificada 5 em 5 estrelas

I have been a Lanx customer for a while now. I just love their boots. I have a couple of pairs, one of which near its end unfortunately as the sole was worn out. I was reluctantly considering throwing... Ver mais

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Classificada 5 em 5 estrelas

This was a considered purchase I was unsure of what size to order as I’m a 8/42 I went with a UK 8 and they have enough room, maybe a 8.5 would’ve been better but they’re fine and will give a bit also... Ver mais

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Classificada 5 em 5 estrelas

My order was processed quickly and my boots arrived in a few days. I wore them around the house initially as advised to make sure they were comfortable but to be honest, I didn’t need to. They are ama... Ver mais

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Informações sobre a empresa

  1. Loja de botas
  2. Sapateiro
  3. Loja de roupa
  4. Fábrica de calçado
  5. Reparação de sapatos
  6. Loja de calçado

Escrito pela empresa

We are dedicated to creating proper footwear, handmade and built to last, for men and women. We take pride in designing unique and robust footwear for any occasion. Our obsessive attention to detail has seen us create our own unique design DNA, with each shoe stamped with the Lancashire rose.


Informações de contacto

4,8

Excelente

TrustScore: 5 em 5

2 mil opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Respondeu a 50% das suas opiniões negativas

Geralmente responde em 48 horas

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 5 em 5 estrelas

Outstanding small business.

After reading an article about LANX in Country Living, we made a special journey from Scotland to visit their shop. It was a wonderful experience, and so lovely to see a small business thriving.
The range of shoes/boots was super.All beautifully made with great attention to detail. The staff were incredibly helpful and knowledgeable about the whole process, from sourcing the leather, the tanning process through to finally arriving on the shelf.
Their customer service is outstanding.
I can’t recommend this small company enough. Highest quality, knowledgeable and helpful staff, first class service.

19 de março de 2026
Opinião espontânea
logótipo da LANX

Resposta da LANX

That’s quite the journey — we’re glad it was worth it.

It’s great to hear you enjoyed the visit and got a proper insight into how everything comes together, from materials through to the finished product. Sounds like the team made a strong impression as well.

Thanks for making the trip from Scotland and for such a thoughtful recommendation — it means a lot.

Classificada 5 em 5 estrelas

Bought a pair of Risedale boots which I…

Bought a pair of Risedale boots which I loved. Had a slight issue with them nothing major but was enough to be reported. The response from the team was fantastic and I felt they really cared about their brand in my experience.

20 de abril de 2026
Opinião espontânea
logótipo da LANX

Resposta da LANX

Good to hear you flagged it and got a strong response.

We’re really pleased the team handled it well and that it came across how much they care about the product and the experience.

Thanks for taking the time to share.

Classificada 5 em 5 estrelas

Good website that’s customer friendly

Good website that’s customer friendly. I order (separately) 2 pair of boots. I contacted Customer Service to see if they could deliver together. Super helpful and contact was great. Definitely recommend Lanx

21 de março de 2026
Opinião espontânea
logótipo da LANX

Resposta da LANX

Nice bit of coordination there.

We’re really glad the team could help get everything lined up for you and that the whole process felt smooth from start to finish.

Thanks for the recommendation — much appreciated.

Classificada 5 em 5 estrelas

The most fantastic boots

The most fantastic boots! So comfortable, practical and protective when out in wet and muddy weather……and very cool too! Thoroughly recommend.

18 de abril de 2026
Opinião espontânea
logótipo da LANX

Resposta da LANX

Sounds like they’re ticking every box.

Really pleased to hear they’re holding up in all conditions while still looking the part — not always an easy balance to strike.

Thanks for the recommendation — much appreciated.

Classificada 5 em 5 estrelas

I recently bought a pair of sneakers…

I recently bought a pair of sneakers from Lanx they are so well made and very comfortable,would highly recommend

12 de fevereiro de 2026
Opinião espontânea
logótipo da LANX

Resposta da LANX

Great to hear they’ve made a good impression.

Really pleased the comfort and build quality are coming through — always a strong combination.

Thanks for the recommendation.

Classificada 5 em 5 estrelas

Absolutely love my Lanx boots

My order was processed quickly and my boots arrived in a few days. I wore them around the house initially as advised to make sure they were comfortable but to be honest, I didn’t need to. They are amazingly comfortable and the Vibram sole is exactly what I needed as a professional gardener. Smart looking but rugged for work and walking. I love them

9 de abril de 2026
Opinião espontânea
logótipo da LANX

Resposta da LANX

Straight into daily use — always a good sign.

We’re really pleased they’ve worked so well for you, especially with the demands of gardening. That balance of being tough enough for work but still looking smart isn’t easy to get right.

Great to hear the comfort was there from the off as well. Thanks for the kind words.

Classificada 5 em 5 estrelas

Re-Lanx!

I have been a Lanx customer for a while now. I just love their boots. I have a couple of pairs, one of which near its end unfortunately as the sole was worn out. I was reluctantly considering throwing them away until I heard ab Re-Lanx...simple process, quick turnaround and my favourite boots were given a new youth. I am super pleased!

17 de abril de 2026
Opinião espontânea
logótipo da LANX

Resposta da LANX

That’s exactly what RE-LANX is there for.

We’re really glad you gave it a go instead of retiring them — always a good feeling bringing a favourite pair back to life. Sounds like they’ve got plenty more wear in them now.

Thanks for sharing and for sticking with LANX.

Classificada 5 em 5 estrelas

Great boots from a great British…

Great boots from a great British company! I love my Ribchesters worth every penny 👍👍👍👍👍

17 de abril de 2026
Opinião espontânea
logótipo da LANX

Resposta da LANX

Great choice with the Ribchesters.

Really pleased to hear you’re enjoying them and that they’ve been worth it.

Thanks for the support — much appreciated.

Classificada 5 em 5 estrelas

This was a considered purchase I was…

This was a considered purchase I was unsure of what size to order as I’m a 8/42 I went with a UK 8 and they have enough room, maybe a 8.5 would’ve been better but they’re fine and will give a bit also. They’re light as a feather and extremely comfortable I’m going on short walks in them at the moment to wear them in as ankle very slightly hard but toes and everything perfectly comfortable I’m really pleased with them x will buy some leather softener for the ankle

17 de abril de 2026
Opinião espontânea
logótipo da LANX

Resposta da LANX

Sounds like you’ve landed on a good fit.

We’re really pleased they’re feeling comfortable overall and that you’re easing them in with a few shorter walks — that usually does the trick. Good shout on the leather conditioner as well.

Great to hear how light they feel. Thanks for taking the time to share.

Classificada 5 em 5 estrelas

Great after service from Lanxx

Great after service from Lanxx. They are super busy but they sort you out. Always had the best experience with any small issues I've had, new pairs sent out as replacements etc. A++

16 de abril de 2026
Opinião espontânea
logótipo da LANX

Resposta da LANX

Great to hear you’ve been well looked after.

We’re really pleased everything’s been handled smoothly, even when things get busy — that consistency makes all the difference.

Thanks for the A++ and for the continued support.

Classificada 5 em 5 estrelas

Amazing service

Amazing service, had a slight issue with an item and within a day or 2 a replacement had arrived. Would recommend the boots to anyone.

14 de abril de 2026
Opinião espontânea
logótipo da LANX

Resposta da LANX

Good to hear it was sorted quickly.

We’re really pleased the replacement got to you without any fuss, and that you’d recommend the boots as well.

Thanks for the kind words.

Classificada 5 em 5 estrelas

Surely “ The Edward Green of Sneakers “ What a great company

What a great company. I always try and buy British made products. If there was such a thing as “ The Edward Green “ of sneakers, It would be LANX.

Quality, value, class.

Great customer service from Hannah

Thankyou !

16 de abril de 2026
Opinião espontânea
logótipo da LANX

Resposta da LANX

That’s high praise — we’ll take that.

We’re really pleased the quality, value and style have all stood out, and we’ll make sure Hannah sees your kind words as well.

Thanks for the support — it means a lot.

Classificada 1 em 5 estrelas

Never had such blisters ….

Never had such blisters ….. money for nothing!!

15 de abril de 2026
Opinião espontânea
logótipo da LANX

Resposta da LANX

Thanks for sharing your feedback.

If you’re open to it, please get in touch with us at support@lanxshoes.com and we’ll look into this for you.

Classificada 5 em 5 estrelas

I have bought several pairs of shoes…

I have bought several pairs of shoes and boots from Lanx and the service and quality has always been excellent. I recently sent a pair of boots in to be re-heeled and they came back looking like new - outstanding.

11 de março de 2026
Opinião espontânea
logótipo da LANX

Resposta da LANX

Sounds like they’re getting plenty of use.

We’re really pleased the quality and service have been consistent across your purchases, and that the re-heel has brought your boots back to life. Always nice to see a well-worn pair refreshed.

Thanks for the continued support.

Classificada 5 em 5 estrelas

Buy them - you won't regret it!

A quality product that was comfy right out of the box. Great design and workmanship backed up by superb customer support.

I had browsed the online store a number of times prior to taking the plunge to buy. I opted for the Garstang chelsea boot in caramel leather - the product was everything they claimed it to be. Customer support is super responsive too.

15 de abril de 2026
Opinião espontânea
logótipo da LANX

Resposta da LANX

Sounds like it was worth taking the plunge.

We’re really pleased the boots lived up to expectations and that the comfort was there from day one. Great to hear the design and workmanship stood out as well.

Good to know the support matched up too — that makes all the difference.

Thanks for the kind words and for choosing LANX.

Classificada 5 em 5 estrelas

Lanx what a great experience

Just been this morning to buy some shoes and whilst there had a belt custom made by real craftsman. The whole team we’re amazing and being able to watch the belt being made was an amazing bonus fabulous friendly team

14 de abril de 2026
Opinião espontânea
logótipo da LANX

Resposta da LANX

That’s a proper visit.

We’re really glad you enjoyed the experience — there’s something special about seeing things being made in front of you. Great to hear the team made you feel welcome as well.

Enjoy the new shoes and the belt — thanks for coming in.

Classificada 5 em 5 estrelas

Get em ordered

If you’re thinking of purchasing a pair of Lanx boots and you enjoy wearing stylish comfortable footwear have no hesitation - get em ordered! They have truly fantastic customer service and have that personal touch you only get from ‘proper’ retailers.

14 de abril de 2026
Opinião espontânea
logótipo da LANX

Resposta da LANX

We like that advice.

Great to hear the comfort and style have hit the mark, and that the service stood out as well — that personal touch really does make a difference.

Thanks for the recommendation and for the support.

Classificada 5 em 5 estrelas

Best boots & great customer experience

I have followed LANX for a while so when I needed a new pair of boots I decided to give them a go. I am so glad I did.

I ordered some boots online which ended up not being a good fit for my feet. It gave me a good reason to have a run out and visit the Whalley Shop to exchange them. The experience was brilliant. The shop is a very nice and has a lovely relaxed atmosphere. There is a huge choice and I found the perfect boot for my foot shape. The knowledge of the person helping me (sorry I am terrible with remembering names) was second to none and he was very patient as I tried on 10+ pairs of boots. I found the perfect pair and the exchange was completed with no hassles with the original incentives intact.

4 months on, the boots have proved to be a very good choice. I have since ordered a new pair of Lanx the day they were released (the Bromley trainer) online and they are exceptional.

I love the LANX ethos and the fact I am supporting a prospering UK business with UK suppliers. When I need more footwear I will be buying them from LANX. Well done!

18 de dezembro de 2025
Opinião espontânea
logótipo da LANX

Resposta da LANX

That’s quite the journey from first order to finding the perfect pair.

We’re really glad you made the trip to Whalley — being able to try a range of styles and get properly fitted can make all the difference. Sounds like the team looked after you well and helped you land on the right pair.

Great to hear they’ve continued to prove themselves over the last few months, and that the Bromley trainers have hit the mark as well.

Thanks for the support and for backing a UK brand — it’s genuinely appreciated.

Classificada 5 em 5 estrelas

Fab Company

Great customer service, the team responded to our issue with a pair of their boots straight away and rectified. A friendly team, and two happy customers with 2 lovely pairs of boots!

15 de fevereiro de 2026
Opinião espontânea
logótipo da LANX

Resposta da LANX

Good to hear it was sorted quickly.

We’re really pleased the team could step in and get things resolved, and even better that you’re both happy with your boots.

Thanks for the kind words — much appreciated.

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