Dishonest practice Laser clinic Eastgardens cancelled 3x times my booking without notice It’s prepaid skin treatments but they can’t provide service because they don’t have skin therapist When... Ver mais
A empresa respondeu
Localização
Alterar localizaçãoShop 227/28, Westfield Eastgardens - (Level 1 next to Myer), 152 Bunnerong Road, 2036 Eastgardens, NSW, AU
•Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Leia as opiniões dos outros
Helena is amazing! She is so kind, accommodating, knowledgeable and always fab at what she does. No one else I’d rather go to! Appreciate you Helena x
Always happy with friendly service and results,I always go back there with confidence .
DO NOT ATTEND EASTGARDENS clinic I had credit on my file and due to the lack of customer service, knowledge and a certain staff member I had to make payment again as suppos... Ver mais
A empresa respondeu
Informações sobre a empresa
Escrito pela empresa
Laser Clinics Australia offer a range of treatments including Laser Hair Removal, Advanced Skin treatments, Cosmetic Injectables and CoolSculpting®.
Informações de contacto
Shop 227/28, Westfield Eastgardens - (Level 1 next to Myer), 152 Bunnerong Road, 2036, Eastgardens, NSW, Austrália
- 280941271
4,0
Bom
4 opiniões
Não respondeu a opiniões negativas
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Always happy with friendly service and…
Always happy with friendly service and results,I always go back there with confidence .
26 de março de 2026
Opinião espontânea
Helena is the best!!
Helena is amazing! She is so kind, accommodating, knowledgeable and always fab at what she does. No one else I’d rather go to! Appreciate you Helena x
17 de fevereiro de 2026
Opinião espontânea
Dishonest practice
Dishonest practice
Laser clinic Eastgardens cancelled 3x times my booking without notice
It’s prepaid skin treatments but they can’t provide service because they don’t have skin therapist
When I asked for refund they’ve stopped responding to my emails
I wouldn’t recommend this clinic to anyone
24 de fevereiro de 2024
Opinião espontânea
Resposta da Laser Clinics Australia - Eastgardens
Thank you for taking the time to provide feedback and raise your concerns. We are sorry to hear about your experience with us. We have passed your concerns on to the relevant team and they will be in touch shortly.
Best regards,
Laser Clinics Australia
ZERO stars ..
DO NOT ATTEND EASTGARDENS clinic
I had credit on my file and due to the lack of customer service, knowledge and a certain staff member I had to make payment again as supposedly there were no notes on my file to state this.
Feeling irate (the manager did not know what this word meant) I was 100% certain that credit was there and I was paying now twice for my treatment.
3 days later - I am told that I do have credit !!!
5 days later - still no apology and now this has been referred to Head Office.
I asked for the contact number of Head Office and the manager could not give this information to me. This is my money and I would like it back - extremely simple.
So I now go back to waiting ... again
Manager (Melissa) at this clinic had
No management skills
Knowledge of the basic English language - NIL
Do not prepay your treatments at this place they will find an excuse not honour them
An update … I have now gone to the Department of Fair Trade and lodged my complaint they will contact eastgardens within the next 10 days.
FINAL UPDATE!!!!
Perseverance…. No apology but they refunded my credits !!!! They actually gave back more $$ than they should !
They have no idea how to run a business professionally
Your body is your temple please think twice before booking an appointment at Eastgardens clinic, you deserve better ❤️
21 de janeiro de 2023
Opinião espontânea
Resposta da Laser Clinics Australia - Eastgardens
Thank you for your feedback. Please send your details to onlinesupport@laserclinics.com.au / eastgardens@laserclinics.com.au and our team will follow up with the management team for you.
A Experiência Trustpilot
Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.
As empresas podem solicitar opiniões enviando convites automáticos. Classificadas como "Verificada", pois se tratam de experiências genuínas.
Saiba mais sobre outros tipos de opiniões.
Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.
Leia mais sobre como processamos as opiniões na Trustpilot.
Aqui estão 8 dicas para escrever óptimas avaliações.
A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.
Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.