Periodic review today. Ellie was great. Turned up on time. Very polite. Super efficient. I know visits are part of renting but it is intrusive & has never felt right having a stranger walk around... Ver mais
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Leia as opiniões dos outros
The process of letting went very well. Specially Aleyna Saklav was really helpful."I had an amazing experience with this letting agent. She is incredibly kind, always responsive, and ready to help at... Ver mais
I needed a valuation on my home. Selwyn was above and beyond. Not only did he provide this, he also provided me with practical advice on renting my flat out and what the new regulations mean for landl... Ver mais
Jade helped resolve the problem we had with the rent amount promptly & made sure it wouldn't happen again, & refunded the difference straight away. Kept us informed as what was happening. Very profess... Ver mais
A empresa respondeu
Informações sobre a empresa
- Imobiliária
- Investimento em propriedades
- Avaliador imobiliário
- Agência de arrendamento imobiliário
- Agrimensor imobiliário
Sobre Leaders
Escrito pela empresa
Leaders is one of the UK's largest and most successful estate agents, specialising in sales, lettings, and property investment. The company was founded in Brighton in 1983 by Neville Lee OBE, the co-founder of the Association of Residential Letting Agents.
Whether working with a landlord, tenant, buyer, or seller, we are passionate about achieving the best outcome for our customers. We aren’t afraid to question the status quo in order to make innovative changes that will directly benefit them!
We value long lasting relationships, and we’re committed to always delivering a professional service with honesty and respect. Our partners include Mortgage Scout and Bode Insurance, and we collaborate with them daily to ensure Leaders customers can get everything they need under one roof.
For all formal complaints, please email customerservice@leaders.co.uk with your full name, the name of the branch you dealt with and the property address.
Your local property experts
Escrito pela empresa

- Whether you are looking to sell or let your home, our teams are on hand to help.
Informações de contacto
Reino Unido
- customercare@lrg.co.uk
- leaders.co.uk
Respondeu a 87% das suas opiniões negativas
Geralmente responde dentro de uma semana
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Great company
Great company. Been a tenant with them for 8 years. Quick to respond to emails and calls. Quick to resolve issues within the home. Would recommend
Friendly and helpful staff
Very helpful on the phone answering…
Very helpful on the phone answering questions and flexibility around viewings.
Selwyn at Forest Hill
Everyone we've spoken to at the Forest Hill branch have been really helpful and friendly - Selwyn Pacheco in particular answered our queries right away and dealt with our enquiry quickly and professionally, making us feel very comfortable.
Macy has been a great agent to liaise…
Macy has been a great agent to liaise with. Very informative and supportive 😊
Good Job ,keep it up
They are trying ,making thing work the way it should be
A big thank you to Will for finding me…
A big thank you to Will for finding me the perfect tenant. You have been a dream to work with, professional, open, and charming. You took on board exactly what I was expecting in a tenant, and you delivered. I wish you every success in the future.
She was very professional and was very…
She was very professional and was very quick with the inspection.
Great support and quick response
Huge thanks to Leaders for their amazing support throughout our home letting journey! This is our second time with them, and they always deliver with super-fast responses to all our questions.
Bunch of walking contradictions
Residents next to a street they look after for a landlord contacted LRG for help ref their tenants and ASB.
It took for complaints to be made before anything was actually listened to and still even now their incompetence shows.
How can it go from 'the council won't discuss anything with us' to 'you've been told a few times the council have been told we cannot action personally on ASB'
NOT ONCE HAS ANYONE FROM THIS COMPANY TOLD THAT LAST STATEMENT TO ANY OF US UNTIL TODAY WHICH IS NO GOOD ANYWAY AS I MADE A NUISANCE OF MYSELF ON THE PHONE TO THE COUNCIL MYSELF LAST WEEK AND PASSED YOUR OWN MESSAGE ON FOR YOU
They're an absolute bunch of liars who need a central system to type into so they can all keep up with each others lies.
Avoid this company at all costs, they're absolute amateurs who couldn't organise the proverbial in a brewery !
Thankfully I have good neighbours round me willing to help me with this joke of a company and it won't be the last you hear of it either.
Sort out your internal affairs !!

Resposta da Leaders
Very friendly and helpful
Very friendly and helpful. Helped me move with no hassle and was an easy process throughout. Holly who managed everything for me was great. Would recommend to friends and family.
Effective communication
Macy was incredibly communicative. She promptly responded to emails.
Good work!
Bilal was very helpful
Bilal Raqeeb was very helpful throughout the process. He replied fast and had good insights.
I entrusted my property to Bilal to rent it out for me, and he found me good tenants; the process was smooth and easy for me as a landlord.
I have used Leaders for years and they…
I have used Leaders for years and they have never let me down, Beckenham is an outstanding branch, and I have to shout out to Shuk who has looked after me and my property in a fantastic ,professional and very empathetic way ( it can be a stressful process ) she has honestly helped me so much , I’m very grateful to her , she is a diamond among estate agents!
Ellie turned up on time and very warm…
Ellie turned up on time and very warm and friendly and professional. Answered questions and did a great job. Always feel comfortable during inspections and Ellie did a great job.
Periodic review today.
Periodic review today.
Ellie was great. Turned up on time. Very polite. Super efficient.
I know visits are part of renting but it is intrusive & has never felt right having a stranger walk around your home judging cleanliness etc.
Having someone as nice as Ellie turn up is a blessing, takes the stress & awkwardness out of things.
Thanks Ellie
Excellent service by Aleyna
Aleyna was very helpful and responsive throughout the process. I really appreciated her support.
I needed a valuation on my home
I needed a valuation on my home. Selwyn was above and beyond. Not only did he provide this, he also provided me with practical advice on renting my flat out and what the new regulations mean for landlords. He is warm, friendly and extremely helpful, exactly what a first-time landlord, who may feel a little overwhelmed, needs. Thank you for your help!
The process of letting went very well
The process of letting went very well. Specially Aleyna Saklav was really helpful."I had an amazing experience with this letting agent. She is incredibly kind, always responsive, and ready to help at any time. No matter when I contacted her, she got back to me. She always took the time to address any concerns and clarify things right away.
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