Leisure Outlet Opiniões 

Resposta da Leisure Outlet

15/09/2023

Hello Simpson,

We appreciate you taking the time to leave a review for Leisure Outlet. We are pleased to hear that you found our prices competitive and attractive.

We understand that timely delivery is essential, and we apologise for any delay that may have occurred in your case. Our team continuously works to improve our delivery processes, and your feedback serves as valuable input for us.

Thank you for choosing us for your shopping needs, and we look forward to serving you again in the future.

Best regards,
Leisure Outlet Team

Resposta da Leisure Outlet

15/09/2023

Hello Warren,

Thank you for taking the time to leave such a positive review for Leisure Outlet! We are delighted to hear that your shopping experience was hassle-free, and you found it easy to place your order. We also appreciate your feedback regarding our prompt delivery and the quality of the product you received.

Thank you for choosing us as your preferred shopping destination!

Warm regards,
Leisure Outlet Team

Resposta da Leisure Outlet

15/09/2023

Hello Naomi,

Thank you for taking the time to share your experience with Leisure Outlet! We're thrilled to hear that you received your order quickly and that you're pleased with the product you purchased.

Providing our customers with top-notch service and high-quality products at competitive prices is our utmost priority. Your feedback serves as a great motivation for our team, and it reminds us why we love what we do.

Thank you for choosing Leisure Outlet!
Leisure Outlet Team

Resposta da Leisure Outlet

14/09/2023

Hello Daryl,

Thank you so much for taking the time to share your positive experience with us on Trustpilot. We greatly appreciate your kind words and are pleased to hear that Dan provided you with great service. Our team takes pride in being helpful and professional, ensuring that our customers have a seamless online shopping experience.

We are delighted that the product met your expectations and performed perfectly.We value your trust and look forward to serving you again in the future.

Thank You,
Leisure Outlet Team

Resposta da Leisure Outlet

14/09/2023

Hello Sheila,

Thank you so much for your review! We truly appreciate your feedback and are glad to hear that our team was able to assist you over the phone.

At Leisure Outlet, we strive to provide the best customer service possible. Our dedicated team is always available to help with any questions or advice you may need. We value your trust in us and look forward to serving you again in the future.

Thank You,
Leisure Outlet Team

Resposta da Leisure Outlet

Actualizada a 13/09/2023

Hello Ruth,

We would like to extend our sincerest apologies for the inconvenience you have experienced with Leisure Outlet. Your feedback is incredibly important to us, and we deeply regret the issues you encountered during your recent order.

First and foremost, we want to acknowledge that the information you received about the availability of ex-display chairs was incorrect, and we are truly sorry for this miscommunication. We should have proactively informed you about the stock error, and for failing to do so, we apologise.

In an effort to rectify this situation, we offered you an alternative solution by providing a 5% discount on the new chairs. We understand your hesitancy to spend more on the same chairs, and we appreciate your cooperation in considering an alternative option.

Regarding the request for free shipping as a gesture of goodwill, we want to clarify that as a business, we have the capacity to offer either a discount or waive the shipping cost, but unfortunately, we cannot do both simultaneously. We sincerely apologise for any inconvenience this may have caused.

We deeply regret that our communication fell short in this instance, and we are committed to improving our processes to prevent such errors in the future.

Your satisfaction is important to us, and we genuinely appreciate your feedback, as it helps us enhance our services. Should you reconsider or have any further questions in the future, please do not hesitate to reach out. We would be more than happy to assist you.

Thank you for your understanding, and we hope to have the opportunity to serve you better in the future.

Regards,
Leisure Outlet Team

Resposta da Leisure Outlet

13/09/2023

Hello Jay,

Thank you for taking the time to write this nice review for us! We're delighted to hear that you were pleased with our prompt delivery and found the ordering process simple.

We value efficiency and convenience, and we're glad to hear we exceeded your expectations.

Thank You Choosing Leisure Outlet.

Leisure Outlet Team

Resposta da Leisure Outlet

13/09/2023

Hello Phil,

Thank you for taking the time for leaving us a positive feedback!

We are happy to provide a positive experience and service, Thank you once again for choosing Leisure Outlet. We truly appreciate your support.

Leisure Outlet Team

Resposta da Leisure Outlet

13/09/2023

Hello Anthea,

Thank you very much for your thoughtful words! We're happy to hear that you had a positive experience with us, from our large selection of reasonably priced products to the prompt and well-packaged delivery of your things.

Our first goal is your satisfaction, and we are dedicated to providing outstanding service.

Thank you for choosing us, and we hope to serve you again soon.

Leisure Outlet Team

Resposta da Leisure Outlet

13/09/2023

Hello Viv,

Thank you so much for taking the time to leave us such a positive review. We sincerely appreciate your business and your valuable feedback. Your satisfaction is what drives us, and we are thrilled to hear that you had a great experience with Leisure Outlet.

Your satisfaction is our top priority, and we look forward to serving you again in the future.

Thank You,

Team Leisure Outlet

Resposta da Leisure Outlet

13/09/2023

Hello Karl,

We appreciate your feedback and are delighted that you received your shelters at such a reasonable cost. We sincerely regret for any delivery delays and communication breakdowns you encountered. We recognize the significance of providing rapid and transparent service.

We're glad you had a good experience with our customer support representatives. We value your comments and will utilize it to enhance our communication and delivery operations.

Thank you for choosing us, and we look forward to serving you again.

Leisure Outlet Team

Resposta da Leisure Outlet

13/09/2023

Hello Bev,

Thank you for taking the time to provide us with such excellent feedback about your experience at Leisure Outlet. We are glad to hear that you found it simple to place your order and that you were notified as soon as it was shipped. Our crew works hard to provide timely and effective delivery, and we value your appreciation.

Your Positive experience is our main priority, and we are delighted that we have exceeded your expectations. We look forward to servicing you again and providing you with the same level of great service in the future.

Thank you for choosing Leisure Outlet once more.

Leisure Outlet Team

Resposta da Leisure Outlet

13/09/2023

Hello Neil,

I'd like to start by expressing our sincere apologies for the inconvenience you encountered during your recent interaction with us. Your feedback is crucial, and we sincerely apologise for any frustration or inconvenience.

Please allow me to clarify the situation. The reduced price at which you placed your initial order was related with the clearance of our previous stock. Unfortunately, the chairs you ordered were sold out shortly after you purchased them. Because our new stock for 2023 includes price revisions, we are unable to honor the original discounted price for stock clearing.

We sincerely apologise for any disappointment this may have caused, as it was never our aim to cause any inconvenience to our valued clients. Your satisfaction is our first priority, and we apologise for any confusion or dissatisfaction you may have felt.

If you have any further questions or if there's anything we can do to assist you moving forward, please do not hesitate to reach out to us. We are here to address your concerns and ensure that your future interactions with us are more seamless.

Thank you for your understanding, and we appreciate your patience in this matter.

Warm Regards,
Leisure Outlet Team

Resposta da Leisure Outlet

Actualizada a 12/09/2023

Hello Nasir,

Thank you so much for taking the time to leave us a positive review on Trustpilot.

we strive to provide our customers with top-notch products and exceptional value for their money. It's fantastic to know that we have met your expectations and delivered a product that has made a positive impact on your experience.

We look forward to serving you in the future!

Thank You,
Leisure Outlet Team

Resposta da Leisure Outlet

Actualizada a 12/09/2023

Hello Handyman,

Thank you so much for taking the time to leave us a positive Trustpilot review! We are thrilled to hear that your order arrived on time, just as we had promised.

At Leisure Outlet, we strive to provide the best possible service to our customers, and it's always rewarding to know that our efforts are appreciated. If you have any further questions or need assistance in the future, please don't hesitate to reach out to our customer support team.

We're here to help!

Thank You,
Leisure Outlet Team

Resposta da Leisure Outlet

12/09/2023

Hello John,

Thank you so much for taking the time to leave us such a positive review on Trustpilot. We are delighted to hear that your order arrived on time, just as we had promised.

Customer satisfaction is our top priority, and we work hard to ensure that our customers receive their orders in a timely manner. Your feedback is greatly appreciated and motivates us to continue providing excellent service.

Thank You,
Leisure Outlet Team

Resposta da Leisure Outlet

12/09/2023

Hello Robert,

Thank you so much for your kind words and for taking the time to leave us such a positive review. We are thrilled to hear that you had a great experience dealing with our company and that you found our after-sales customer support excellent.

Best Regards,
Leisure Outlet Team

Resposta da Leisure Outlet

12/09/2023

Dear Andy,

Thank you so much for taking the time to leave such a wonderful review about your experience with Imran at our company. We greatly appreciate your feedback.

Your willingness to spread the word about your positive experience means a lot to us. Once again, thank you for choosing Leisure Outlet, and we look forward to serving you and your friends in the future.

Thank You,
Leisure Outlet Team

Resposta da Leisure Outlet

12/09/2023

Hello Mark,

Thank you so much for taking the time to share your positive experience with us. We are thrilled to hear that you found our prices much more affordable than those on Amazon and that your order arrived promptly and in excellent condition, with all the accessories intact.

It's fantastic to know that the product you received worked perfectly and met your expectations. We take pride in offering quality products at competitive prices and ensuring they reach our customers in great shape.

Thank You,
Leisure Outlet Team

Resposta da Leisure Outlet

12/09/2023

Hello Mr. Ralph,

We sincerely apologise for the delay in your recent order with Leisure Outlet. Your feedback is invaluable to us, and we appreciate your patience and understanding.

Regarding the delivery timing, we understand your concern. While we strive to meet and often exceed the estimated delivery times stated on our website, please note that these are indeed estimated delivery times, and there can be occasional delays due to various factors.

We deeply regret any lack of communication on our part during this process. It's essential to us that our customers are well-informed about the status of their orders. We did dispatch your order on September 5th, and a confirmation email was sent to you at that time.

Upon reviewing the tracking information, we noticed that on September 7th, a request for a new delivery date was made, which unfortunately led to a delay in the delivery until September 9th. We understand this added inconvenience and apologize for any confusion or frustration it may have caused.

Your satisfaction is essential to us, and we are continually working to improve our processes to ensure better communication and faster delivery times in the future. If you have any further questions or concerns, please feel free to reach out to our customer support team, and we will be more than happy to assist you.

Once again, we apologise for any inconvenience you experienced, and we thank you for your business and feedback, which help us enhance our services.

Warm Regards,
Leisure Outlet Team