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Refinancing with LendKey was super easy. I wish I would’ve done it sooner!

After being frustrated at other student loan refinance sites. Credit checks and delay after delay. LendKey completed the entire refinance without as much as a hiccup.

I am the cosigner for my daughters loan. I have a regular income (employee) and submitted the W2's (had 2 different jobs last year). Have another income and submitted the 1099 (side consulting job). My regular income alone would have addressed the requirement for the loan but now they need 3 years of detailed tax returns. Sounds like they are data mining personal information.

The experience was very good from start to finish. It took less than 2 weeks from start to end. They were very responsive and the rate saved us a good amount of money. I would recommend LendKey to anyone looking for a loan.

The loan I requested was not given. I had asked for an overpayment to be able to pay off other bills but this could not be done. Very disappointed as in the past refinancing I was able to have this done.

This was by far the easiest process I've ever done. It was so quick and not hard to navigate. I really needed my interest rate lower and I needed to get my co-signer off, I did both of those through LendKey. I am so thankful and excited to pay lower and less overtime.

The process was quick and straightforward.

I came to LendKey immediately after going most of the way through the ReFi process with another widely-known student loan ReFi company - stopping short of signing on the X. The process at the other company was incredibly easy - just minutes and a few little inputs and it was time to sign. But I worried that it was too easy - it made me double back and make sure there wasn't somewhere I could get a better rate. I'm glad I took a second look. LendKey got me over 1% improvement in rate, saving thousands. The "problems," I had were likely less related to LendKey and more to do with the Credit Union that it linked me with for the actual loan. They were surprisingly slow - so slow that it made me a little anxious about the process. My wife worked for a CU before though so I knew this was kinda normal. The submission process here was very manual and gave me opportunities to make mistakes, totally unlike the competitor. Finally, the rate I ultimately got was 0.25% higher than expected. The initial quote was 2.95%, with additional 0.25% discount for auto-pay. In the end, my rate with auto-pay was 2.95%. Oh well, still much better than the original rate I was so close to signing up for.

This was a very painless process with a short timeframe. Lendkey allowed me to refinance my student loans with a reasonable payment plan and fixed rate that won't change even with the reduction of my cosigner. Overall great experience.

Easy to refinance and gave me a hell of a deal. Thanks for making my month to month life easier.

Easy to use. Process was simple and fast

I thought the process was relatively smooth. Just wish it was easier to talk to a person, not a robot, when I hit a snag in the application process and needed clarification.

Great process initially, however rates quoted where significantly lower than actual rates. Still good but there is a impression of luring tactics.

Recent Drastic Decline. Until recently, I would have given Lendkey a 5star rating, for me the application process was great, payments were reasonable and principal pay down was great benefit of a lower interest rate. However, as of December there appears to be a 2 weeks delay in processing of checks. During which time they mark the account as past due and send emails just in time to say never mind as the check is finally processed. I contacted customer service and basically they said that unless the check is cashed its presumed not received. So I send a check on time, but because they haven't cashed it, its my fault? Unbelievable. I now will be switching services as I no longer trust this company.

Real easy to switch over. FANTASTIC rates as opposed to Sallie Mae. Reconciliation is the greatest thing to do for a bulk of different loans with horrible interest rates. The process is simple as long as you have the needed information abs their team works fast to respond to what is needed/pending.

Very poor communication. No one is on the same page

Very helpful.

The website was easy to manage. The application was easy to understand. I have worked with their customer service in the past for my loans and was able to connect to a person.

Refinanced my student loan and half the rate that I was paying! And it was easy! Thank you!!!