Mark Ruffin was absolutely incredible. I was struggling with debt incurred while caring for my mom, and he approached my situation with genuine care, empathy, and professionalism. He was extremely hel... Ver mais
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Leia as opiniões dos outros
I was assisted by Mr. Mack Ruffin from Lendvia. He provided efficient and courteous service. He went above and beyond to explain a very complicated process. I feel sure that I was making a good deci... Ver mais
Mr Mack Ruffin was extremely helpful in getting my financial situation where I am able to live a little more comfortably with my debt situation. Thanks to him I can perhaps sleep better and have less... Ver mais
A empresa respondeu
I am beyond grateful to all the support and guidance provided by Ms. Rose Salout! She was not only professionally knowledgeable but extremely thorough, patient, and compassionate in her response to a... Ver mais
A empresa respondeu
4,6
Excelente
226 opiniões
Respondeu a 64% das suas opiniões negativas
Geralmente leva mais de um mês para responder
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Mack Ruffin was honestly great to deal…
Mack Ruffin was honestly great to deal with
30 de setembro de 2025
Opinião espontânea
Mack Ruffin was a pleasure to work with…
Mack Ruffin was a pleasure to work with and he went over everything that i needed to know. Would definitely recommend him.
Thank you
28 de setembro de 2025
Opinião espontânea
I appreciate the assistance
I appreciate the assistance, patience and time Mack Ruffin has taken in assisting me with the best program he had to offer. His customer service is 100% sincere and truly wants whats best for the individual couldn't have gotten things done without his assistance! Much appreciated!!
24 de setembro de 2025
Opinião espontânea
Resposta da Lendvia
We love hearing how Mack went above and beyond — 100% sincere and client-focused! Thanks for sharing your experience with us.
Yasamine was clear and understandable.
22 de setembro de 2025
Opinião espontânea
Mack was great
Mack was great! He understood my situation and was willing to do whatever was needed to help me out.
21 de setembro de 2025
Opinião espontânea
Mack was a great guy to work with!!
Mack was an exceptional agent to work with. He took the time to explain everything in detail to me and was more than gracious with his time walking me thru everything and answering even the smallest of questions. He is a great asset to you company !
16 de setembro de 2025
Opinião espontânea
Yasamin Beit Was so very compassionate…
Yasamin Beit Was so very compassionate and professional. In today’s world, it is extremely difficult to find a business professional that represented herself, her company and my concerns with such detail and knowledge. She will be my contact moving forward for all my debt questions and concerns
14 de setembro de 2025
Opinião espontânea
Resposta da Lendvia
Thank you for your kind words. We’re delighted to hear that Yasamin Beit provided such compassionate, professional, and knowledgeable support. At Better Debt Solutions, we take pride in delivering clear guidance and care to every client, and it’s wonderful to know Yasamin made such a strong impression.
We’ll be sure to recognize her for representing our company so well, and we’re glad you feel confident having her as your trusted contact moving forward.
Mack Ruffin was excellent!!
Mack Ruffin was excellent!!! Very informative about the whole process. Made me feel very comfortable with everything.
15 de setembro de 2025
Opinião espontânea
Mack Ruffin was very through and…
Mack Ruffin was very thorough and informative about all the steps I needed to complete the financial relief loan. Great customer service! Thanks, Mack!
14 de setembro de 2025
Opinião espontânea
Mack I great
Mack Ruffin was amazingly helpful and caring. Use this guy!
14 de setembro de 2025
Opinião espontânea
Mack Ruffin 1544 was very helpful and…
Mack Ruffin 1544 was very helpful and explained everything in a way I could understand. Not only was he helpful but he also had a great attitude and is a great representation of your organization.
14 de setembro de 2025
Opinião espontânea
It started with a letter in the mail on…I highly recommend Lendvia an
It started with a letter in the mail on lowering the interest that I'm paying on my credit cards. I called the phone number listed in the letter and Yasamine Beit answered the call.
Yasamine was very helpful and I'm impressed at how well she handled my claim. It was fast, easy, and explained everything so I understand what was needed.
Thanks for all your help and back on track to become debt free. I sleep better at night now, knowing I'm on track to pay off my bills.
12 de setembro de 2025
Opinião espontânea
Resposta da Lendvia
Thank you for sharing your experience. We’re so glad to hear that Yas was able to make the process clear, fast, and stress-free. At Better Debt Solutions, our goal is always to provide support that helps clients feel confident and get back on track financially.
We’ll be sure to recognize Yas for her excellent service! Cheers to you!
they really need to take NO for an…
they really need to take NO for an answer - decided not to go with them and phone calls never stopped including 8am calls - even on Labor Day. I did ask them to please stop calling 3 times and they just never listened.
1 de setembro de 2025
Opinião espontânea
Resposta da Lendvia
Thank you for bringing this matter to our attention. At Better Debt Solutions, we take compliance with all applicable regulations, including the Telephone Consumer Protection Act (TCPA), extremely seriously.
We have located your contact information and added it to our Do Not Call and Do Not Mail lists. Please allow up to 72 hours for this update to take effect across all systems and partner networks.
We sincerely regret the frustration our outreach has caused and appreciate your patience as we ensure your preferences are fully honored.
These crooked sent me $31,000 loan…
These crooked sent me $31,000 loan offer to lure me. You need to stop mailing me anyting. remove my contact info immidialty
12 de agosto de 2025
Opinião espontânea
Resposta da Lendvia
Thank you for bringing this to our attention. At Lendvia, we take compliance with all applicable regulations and consumer privacy extremely seriously.
After reviewing our records, we were unable to locate your contact information in our system. To ensure that your request is honored, we kindly ask that you provide us with the mailing address, phone number, or email address where you received communication from us. Once received, we will promptly add it to our Do Not Call and Do Not Mail lists.
Our compliance team can be reached directly at (800) 216-5799 or success@lendvia.com
.
Be VERY careful dealing with Lendvia
Be VERY careful dealing with Lendvia. It seems that more often than not, when offering a "loan," they push for debt consolidation, where they take YOUR money and attempt to settle debt with creditors. If creditors don't agree to the Lendvia terms, you're still responsible, and unless you're current with your payments, your credit score has likely already been impacted. Read the negative reviews carefully. I'm not sure how it is even legal. Shame on Lendvia for misrepresenting their services and preying on vulnerable people.
7 de julho de 2025
Opinião espontânea
Resposta da Lendvia
Thank you for bringing this matter to our attention. At Lendvia, we take compliance, transparency, and customer trust extremely seriously. After reviewing our records, we were unable to locate an application or interaction under the information provided in this complaint.
To clarify, Lendvia works with a wide network of direct lenders to offer personal loans, personal lines of credit, and other financial solutions. As part of the evaluation process, lenders may apply their own underwriting standards, and loan approval is not guaranteed. A Social Security Number (SSN) and a soft credit inquiry are required to accurately assess eligibility, but this does not impact credit scores.
We do not tolerate misrepresentation of our programs. All options- including loan eligibility, terms, and alternatives - are reviewed with clients before any enrollment. If you would like us to investigate further, please contact our compliance team directly at (800) 216-5799 or success@lendvia.com with your full name and the contact information you used.
We sincerely regret the concerns raised in your review and are committed to ensuring transparency for every client.
Bait and switch
Bait and switch! Bait and switch! Bait and switch. Don't waste your time.
6 de julho de 2025
Opinião espontânea
Resposta da Lendvia
Thank you for your feedback. After reviewing our records, we were able to locate your account and confirm that you decided not to move forward with a debt solution program.
At Lendvia, we take transparency and customer choice very seriously. Our goal is always to explain available options clearly so that clients can make the decision that best fits their financial situation. We respect your decision and appreciate the opportunity to have discussed your options with you.
If you change your mind or would like further assistance in the future, our team will be happy to help. Please feel free to reach us at (800) 216-5799 or success@lendvia.com. We wish you the best moving forward.
Not Please with the overall services
Company primary interest is to charge customers the 27% fees. I strongly recommend NOT to use this company for debts release services.
31 de maio de 2025
Opinião espontânea
Never got my loan after she told me she…
Never got my loan after she told me she would call me back on the day she would
18 de junho de 2025
Opinião espontânea
Resposta da Lendvia
Thank you for bringing this matter to our attention. After reviewing our call logs and records, we were unable to locate any interaction with the name or contact information provided in this complaint.
At Better Debt Solutions, we take compliance, transparency, and consumer trust very seriously. We are committed to fully explaining our programs, including all fees, benefits, and risks, to every individual prior to enrollment. We do not tolerate any misrepresentation, and all of our calls are recorded and reviewed for compliance to ensure accuracy and transparency.
If you believe this complaint was submitted in error or under different contact information, we encourage you to provide us with the phone number and/or email address you used so we can further investigate. Our compliance team can be reached at (866) 212-4229 or compliance@betterdebtsolutions.com
.
We appreciate the opportunity to clarify and assist further if needed.
They wanted my FULL Social Security Number for a soft pull?
I was called and offered a loan for 41K. I told them I need 70K and they said fine. We were in the process of getting the loan done and they asked for my full SS number for a soft pull. Wha? Nah. I know you don't need my whole Social for a soft pull. Last 4 yes. Whole SS number. NOPE. There's no way I can prove that to the credit bureaus
17 de junho de 2025
Opinião espontânea
Resposta da Lendvia
Thank you for bringing this matter to our attention. At Lendvia, we take compliance, transparency, and consumer privacy extremely seriously. We have reviewed your concern and want to clarify how our process works.
As part of the loan evaluation process, our lending partners require a full Social Security Number (SSN) in order to complete underwriting and confirm eligibility. This is standard industry practice across the financial services sector, as it ensures accurate identity verification and credit assessment. A soft credit inquiry is performed during this stage, which does not impact your credit score. While only the last four digits may appear to our representatives when viewing your initial inquiry, the full SSN is necessary to proceed securely with underwriting.
We regret any frustration this requirement caused. If you would like us to review your inquiry further, please contact our compliance team directly at (800) 216-5799 or success@lendvia.com
with your full name and the phone number you used when applying.
We appreciate the opportunity to clarify this matter.
I signed up in April
I signed up in April. I have to constantly try emailing, calling, texting to get updated. I was told no money would be taken out until I was setup. Well there has been money taken out of the forth account. Todate, (6/6) the only actions taken are money out of my account, calls, texts and emails from my debtors. I have requested to cancel and my money refunded, was told I would have to handle my debts on my own (I should’ve done this anyway). I said sure and again no response.
5 de junho de 2025
Opinião espontânea
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